Niche Coffee Reviews 

206
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, noting its excellent engineering, durability, and ability to deliver consistent and predictable results for various coffee preparations. Many users highlight the intuitive and straightforward workflow, making it easy to use and maintain, even for those new to specialized coffee equipment. The company's customer service receives frequent commendation for being responsive, helpful, and proactive in resolving issues, often going above and beyond expectations. Reviewers also appreciate the product's zero retention design, which minimizes waste and mess, contributing to an overall enjoyable user experience.

What people talk about most

Product

Customers consistently note positive experiences with the product, praising its quality, reliability, and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the exceptional build and robust... See more

User experience

Customers had positive experiences with user experience, consistently praising the product's ease of use,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting its excellence and... See more

Service

People report positive experiences with service, often describing it as great, first-class, and outstanding.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using my Niche Zero for 6 months and I've thoroughly enjoyed it. I wanted a single dose workflow compared to my previous grinder which used a hopper. I'd say my coffee tastes better too. I boug... See more

Rated 5 out of 5 stars

Received this the other day and its so easy to dial in my second espresso was almost perfect! The move from my previous grinder (macap mc4) is night and day. The workflow is so simple and the retent... See more

Rated 5 out of 5 stars

It's been a bit more than the year since the day I first received the Niche Zero grinder. Delivery was fast, packaging was optimally secure. My experience with the grinder is nothing short of fanta... See more

Rated 5 out of 5 stars

I emailed Niche UK with a query about my grinder as the Melbourne Australian dealer who sold it to me six years ago no longer stocked or dealt with the Niche Zero. I wasn't hopeful that Niche UK wou... See more


Company details

  1. Appliance shop
  2. Coffee machine supplier

Written by the company

The home of the Niche Zero and Niche Duo coffee grinders. For deliciously simple coffee, its the easy choice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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4.9

All reviews

(206)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Still Amazing After 4 Years

I’ve been using the Niche Zero for four years, and it’s been nothing short of excellent. The grind quality is consistently top-notch, with very low retention and easy adjustments between brew methods.

Its design is clean and elegant, and the build quality is outstanding—solid materials that still look and feel like new even after daily use. It’s clear this grinder is built to last.

If you’re looking for a reliable, beautiful, and high-performing grinder, the Niche Zero is absolutely worth it.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant product, brilliant support.

I have had my Niche Zero for 4yrs now and up to now it has worked flawlessly. I cannot imagine why I will ever change it.
I recently had a problem where the grinding would stop after a couple of secs. My experience with Niche support has been excellent. Even better the required parts were not expensive.

Again. I see no reason to change from Niche. 😀

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Love my Niche Zero!

Purchased my Niche coffee grinder back in November 2020 and in the 4.5 years I've been using it have experienced Zero issues. Pun intended.

Workflow is fantastic for single dosing, coffee retention is minimal and the conical burrs provide consistent and precise grinding.

The design of the Niche Zero is both functional and visually appealing, and its compact size make it a perfect fit for any kitchen counter or workspace.

Sure there are better, more expensive grinders out there, but the Niche Zero is perfect my needs and I can't see myself "upgrading" any time soon.

Highly recommended!

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Niche zero grinder.

I bought this grinder a few months back now and it's has been put through its paces, and let me tell you, it's a amazing single dose grinder. I have used it for esspresso and filter. It's easy to dial in and find the right grind size, it's is very intuitive to use.

14 November 2024
Unprompted review
Rated 5 out of 5 stars

4 years later

Purchased my Niche Zero in 2020 and four years later it is performing just as great as the day I got it. It is used for espresso every day and the occasional pour over/cold brew. Admittedly I clean it far less than I should so I notice it loses 1-2g without proper maintenance. I measure before and after so this isn't an issue for me. Truly all I could ask for in a grinder.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing grinder and support

I bought my Niche Zero almost 5 years ago and it's had pretty much daily use since then. I love the machine, it looks amazing, nice and quiet and a nice consistent grind.

Just encountered my first issue with the motor and I’m happy to report the support was second to none. I’m well out of my warranty period, but James was happy to help troubleshoot and advise. A new motor is on its way out to me, which I’m sure will fix the issue. Top marks 😊

31 March 2025
Unprompted review
Rated 5 out of 5 stars

I have had the Niche for about 4 years

I have had the Niche for about 4 years, no problems.One morning it just stopped working. Got a hold of James at Niche and he got back to me and asked a few questions and said that I needed a new PCB and motor. Everything was shipped quickly and the Niche is now working like new.
Thanks James.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Very happy Niche Zero user for 5 years

I have had my Niche Zero for nearly 5 years now, my wife and me use it several time every day (or very nearly so).

This is a great grinder, we love it, not too noisy, and it looks very good in our kitchen.

Had a small issue last week, immediately sent a message to support which were very helpful into pinpointing the issue and providing me with a cheap and fast solution.

I didn't expect a service this good to be honest, especially after 5 years... I'm quite impressed, and this will definitely push me towards getting the Niche Duo at some point in the future.

Thanks to the team!

Richard

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic grinder

After a lot of back and fros between coffee grinder reviews I finally settled on the Niche Zero. It is wonderful, it is quiet, grinds really well over a big range of grinds (I mainly drink Espresso and French press) and it looks very nice on the worktop without taking up lots of space. Altogether a delight.

Linda Marsh
Purchased in Feb 2025

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Having a niche zero for about two years

I bought the niche zero along with a la marzocco micra in white about two years ago. It's been a great experience. No flaws, problems or quirks whatsoever. I'd recommend this true classic to anyone who is into making the best tasting coffee.

2 March 2025
Unprompted review
Rated 5 out of 5 stars

Perfect grinder and customer service

The grinder itself is perfect for me, quality is top notch and also the grind quality is perfect!

Also the customer service is great, not much waiting times for a response, and a special thanks to James for answering all my questions!

21 February 2025
Unprompted review
Rated 5 out of 5 stars

A BOLT LOST and promptly replaced!

Have both the NICHE ZERO and DUO and love them! I grind at extremes... extremely fine for espresso and coarse for my French Press and the DUO covers the range with elan!
Only an old fellow could misplace a bolt in a moment...in the right hand then never to be seen again! Just an email across the ocean and I was back in business. Delivered promptly and I'm back in business with the best coffee (FRENCH ROAST...very oily...from OHORIS in Santa Fe, N.M.) on the block!
Thanks 🙏 Jim and Thanks 🙏 NICHE!

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Awesome machine

Awesome machine! Great workflow and very good performance at an affordable price.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

It works- like the energizer bunny

It works. It works and works and works and works. You need to fine tune your grind? Twist it a few dots. You want to switch to a cold brew from espresso? Turn it a couple rotations and try. You want Turkish. Might as well crank it all the way back down and make that too

This machine packs value. Is it a bummer to fork out however much in your currency? Yes. Is it going to elevate your coffee game? 1000% it will. Pair this with anything and your taste buds will praise you. The only down side? I lost the nut driver so the bolt came loose once. I had to 3d print a device to fix it. Oh, and it DOES build static when it's dry, but if you read the instructions it does say not to dampen the beans. Full disclosure, I spritz my beans every single dose, no static. (20% humidity in my house, very dry, still no static once spritzed)

19 February 2024
Unprompted review
Rated 5 out of 5 stars

There is a reason why most grinders are compared to the Niche Zero

I bought my Niche Zero several years ago and have been using it paired with a Gaggia Pro or a simple dripper. The Niche handles both espresso and filter coffee well with the simple turn of a dial. And with very little waste/loss even between grind settings.
Truly an innovation when it was launched there have been many imitators since but none of them look as nice as the Niche. The workflow is a simple single dose in and grind into the cup.
Cleaning is fairly simple when you get to it but not often needed as what you put in comes out. Adjustment and reassembly is incredibly easy.
There are better more specialist grinders out there and cheaper ones too. But the versatility of the Niche Zero sets it apart. The espresso may not be as nice as a flat burr grinder but it is not as expensive as those and it can grind filter. The filter brews may not be as full rounded as some grinders but they cost more and can't get anywhere near espresso. And the cheaper grinders will do the job but maybe not as easily or nicely.

19 February 2024
Unprompted review

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