We are delighted with our new tank, the folk at the sales/after sales office were very friendly, helpful and efficient and the delivery driver too. The only thing that could have been improved was com... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Great only downside only one man delivery was not told they would need help at my end luckily the workmen were still here and my partner got home to get of truck
a delivery was arranged and it was changed without me being informed.
Company replied
So the tank is great the delivery service is not over 7 days for delivery not really good enough as my tank was split and leaking and as it was advertised on website I would of thought it was in stock... See more
Company replied
I went to check my oil gauge one day and discovered the arrow had fallen off. Really useful. On the advice of the company which installed my oil tank, I ordered a new gauge from Oil Tank Supermarket,... See more
Tank as advertised, arrived when it was supposed to, delivery driver was very helpful in getting it up my drive to a safe position. Does what it's supposed to - holds oil without leaking.
Company replied
was looking for a storage tank to collect the rain water from my water butts , perfect size and a nice price , Ordered online with no problems and a quick turnaround
Company replied
The order was placed and tank delivered very quickly The delivery was excellent with good help from the delivery man I was very pleased Allan Matthews
Company replied
Perfect size slimline oil tank. Great quality. Superb delivery guy, very helpful indeed. Excellent customer service from oil tank supermarket. Very happy 😊
The product is extremely well made and will I have no doubt last a good while. Delivery was on time with no fuss.
Company replied
Ease of ordering, good price, delivered on time, good communication from company throughout. Excellent product.
Company replied
The tank was easy to order and delivered on time, and the driver was very helpful. Thank you
Company replied
Prompt delivery and correct item supplied
Brilliant service and fast delivery thx
Company replied
Delivered quickly and on date agreed
Very good product
Company replied
The tank was badly damaged when received and unusable,and some parts that were paid for were missing. After phone calls and several emails you replaced it but you did not remove the damaged one as as... See more
The tank that I received had been damaged and repaired. The repair was very unsightly. So I contacted oil tank supermarket and sent pictures of the damage. I sent another 2 emails to a Melissa Davi... See more
The tank arrived damaged and not damaged by the courier it was damaged before hand as the tank arrived well packed and away from other items.. It was sent out damaged.. Also didn't come with fittin... See more
I ordered 2 grit bins/2 packs of grit and two scoops for some residents in my ward (1) The order got'lost' (2) A week later half the order arrived (3)The other half was promised but never arrive... See more
Delivery did not show up on indicated day. Received no communication about this, but oil tank was then delivered at a later date with just an hour's notice. Tank itself seems okay.
Delivery scheduled, waited in all day. Said they couldn’t find us for delivery. Didn’t try to contact us by phone for directions but had email at the end of the day. Had given what3words & numbers fo... See more
Company replied
so the website is great, offers delivery within a week which is also great. but the communication from them is poor. I ordered a tank to replace mine. no problem found the one I wanted and placed orde... See more
The tank and fitting kit was ordered, and paid for on the 30th Nov 2025. It was delivered on the 23rd Dec, minus the fitting kit ! I have emailed the company countless times to try to get the fitting... See more
Company replied
Forgot to click the box for the free bottom kit when I purchased the tank 😡😡 I called to ask if they would send the kit anyway, but no I have to pay full price . They won’t sell just the bottom k... See more
The price and quality of the tank was good ,but it took three weeks to arrive ! On the web sit it said a few days , call an check before you buy ,
Company details
- #65 of 70 best companies in Heating equipment supplier
- #13 of 14 best companies in Heating oil supplier
- #22 of 23 best companies in Plastic Products Supplier
- #47 of 51 best companies in Wholesaler
Written by the company
Oil Tank Supermarket is a One-Stop-Shop for Oil Tanks and accessories. Wide range of Plastic oil tanks, Steel oil tanks, Bunded oil tanks, Single Skin oil tanks, Fire Protected Tuffa Oil Tanks, Diesel Dispenser tanks, gauges, kits and other fittings. Premium range of Heating Fuel Oil Tanks with up to 12 Tear Warranty. Free Nationwide Delivery. Payment options available. Made in Britain.
Contact info
25 Cottesbrook park, NN11 8YL, Daventry, Northamptonshire, United Kingdom
- 03301748550
- sales@oiltanksupermarket.co.uk
- oiltanksupermarket.co.uk
4.0
Great
137 reviews
Replied to 20% of negative reviews
Typically replies within 1 month
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Excellent service
11 October 2024
Reply from Oil Tank Supermarket
Thank you, Maria, for your excellent review! We're thrilled to hear you were satisfied with our service. Your satisfaction is our top priority, and we appreciate your business.
Reply from Oil Tank Supermarket
Thank you, Diana, for your kind words! We're thrilled to hear that you were impressed with our prompt and efficient service. Your satisfaction is our top priority, and we appreciate your business.
Best Regard,
The Oil Tank Supermarket Team.
After a bit of a problem up with the…
After a bit of a problem up with the delivery all went very well.
27 September 2024
Reply from Oil Tank Supermarket
Hi Nick,
Thank you for your feedback. We appreciate you letting us know about the initial delivery issue. We're glad that things were resolved smoothly in the end. Your satisfaction is important to us, and we appreciate your business.
Best Regard,
The Oil Tank Supermarket Team.
Competitive price and prompt delivery
Competitive price and prompt delivery. Would recommend
23 September 2024
Reply from Oil Tank Supermarket
Thank you, Alan, for your excellent review! We're thrilled to hear that you were happy with our competitive price and prompt delivery. Your satisfaction is our top priority, and we appreciate your business.
Warm Regards,
The Oil Tank Supermarket Team
Excellent service.
18 September 2024
Reply from Oil Tank Supermarket
Hello Terry,
Thank you for your awesome 5-Star Review.
We appreciate your business and hope to serve you again in the future.
Warm Regards,
The Oil Tank Supermarket Team
Reply from Oil Tank Supermarket
Hi Glen,
Thank you for your kind words! We're delighted to hear that your purchase was quick, easy, and hassle-free, and that our driver was friendly and helpful. Your satisfaction is our top priority, and we appreciate your business.
Warm Regards,
The Oil Tank Supermarket Team.
Reply from Oil Tank Supermarket
Hello Darren,
Thank you for your excellent review! We're thrilled to hear that you were happy with our product and communication. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Best Regards,
The Oil Tank Supermarket Team
Reply from Oil Tank Supermarket
Hello Philip,
Thank you for your positive feedback! We’re glad to hear that your product arrived on time. Your satisfaction is our top priority, and we appreciate your business.
Best Regards,
The Oil Tank Supermarket Team
It arrived when promised the firm that…
It arrived when promised the firm that made the delivery were excellent asked tank supermarket a few questions and they could not have been more helpful and l considered it to but a good price
15 August 2024
Reply from Oil Tank Supermarket
Hello Anthony,
Thank you for your awesome review and kind words about Oil Tank Supermarket! We’re delighted to hear that your order arrived on time and that our delivery team provided excellent service. We’re also pleased to know that our customer service team was able to assist you with your questions. Your satisfaction is our top priority, and we appreciate your business.
Warm Regards,
Oil Tank Supermarket Team.
The tank arrived safely lorry driver…
The tank arrived safely lorry driver helpful tank in good condition would have liked better communication tracking site not clear about what is happening
8 August 2024
Reply from Oil Tank Supermarket
Dear Mally,
Thank you for your review and feedback! We're glad to hear that the tank arrived safely and that our driver was helpful. We appreciate your honesty regarding the communication and tracking process—it's something we're actively working to improve. Your feedback helps us make sure our service is as smooth and transparent as possible for our customers.
If you have any further questions or need assistance, feel free to reach out. We’re here to help!
Best regards,
The Oil Tank Supermarket Team
Order processed and delivered on time.
7 August 2024
Reply from Oil Tank Supermarket
Thank you, Paul, for your review! We’re happy to hear that your order was processed and delivered on time. Your satisfaction is important to us, and we appreciate your business.
Best Regards,
Oil Tank Supermarket Team
Reply from Oil Tank Supermarket
Thank you, Jeremy, for your positive feedback! We’re glad to hear you were satisfied with our service, prompt delivery, and competitive pricing. Your business is appreciated, and we look forward to serving you again in the future.
Best regards,
The Oil Tank Supermarket Team
Reply from Oil Tank Supermarket
Thank you, Maureen, for your kind words! We're delighted to hear that you found our service to be the fast and most reliable. We appreciate your business and look forward to serving you again or your friends in the future!
Best price
Best price. Delivered next day as promised even though the delivery driver put on wrong tank first thing and went back to depot to exchange to guarantee delivery. Outstanding service
18 July 2024
Reply from Oil Tank Supermarket
Hi Wayne,
Wow, Wayne, thank you for your incredible review! We’re thrilled to hear you found our price unbeatable and our delivery service exceptional. Your driver going the extra mile to ensure your delivery is a testament to our commitment to customer satisfaction. We appreciate your business and look forward to serving you again!
Best Regards,
The Oil Tank Supermarket Team
Easy to do business with …
Easy to work with and I was kept me up top date with the shipping etc
11 July 2024
Reply from Oil Tank Supermarket
Hello Keith,
Thanks for the kind words! We’re glad you found us easy to work with and appreciated the updates on your order. Customer satisfaction is our top priority, and we’re happy to hear we met your expectations.
Best Regards,
The Oil Tank Supermarket Team
Reply from Oil Tank Supermarket
Hello Russell,
Thank you for awesome review! We're delighted to hear you were happy with our service.
Best Regards,
Oil Tank Supermarket Team
High quality oil tank with a nice finish and great service
I just wanted to let you know our oil tank arrived and I really like it – it’s so cute! 😃
Thank you for bubble wrapping it so well.
It's now been installed and am very pleased. Also good customer service in response to delivery queries.
1 July 2024
Reply from Oil Tank Supermarket
Hello Kate,
We're absolutely delighted to hear that you're so happy with your new oil tank! Your kind words about our customer service team are also greatly appreciated. Thank you for choosing Oil Tank Supermarket and for taking the time to share your positive experience!
Absolutely no issues with anything and…
Absolutely no issues with anything and on top the communication was over the top informative. Great 👍
1 July 2024
Reply from Oil Tank Supermarket
Hello Marcus,
Thank you so much for your kind words! We're thrilled to hear that your experience with Oil Tank Supermarket was fantastic. Our team strives to provide exceptional service and informative communication, so it’s wonderful to know we hit the mark. We appreciate you taking the time to share your positive feedback.
Excellent service
24 June 2024
Reply from Oil Tank Supermarket
Hello,
We're thrilled to hear you had an excellent experience with Oil Tank Supermarket! Your satisfaction is our top priority, and we appreciate you taking the time to share your positive feedback.
Oil tanks need two people to deliver them. They will get damaged
The buying process was fine but sending a one person courier to deliver an oil tank is ridiculous.
14 June 2024
Reply from Oil Tank Supermarket
Hello Julie,
Thank you for taking the time to share your experience with Oil Tank Supermarket. We apologize that your delivery did not meet your expectations.
Our team is committed to providing excellent customer service, and we understand that the safe and efficient delivery of your new oil tank is crucial. We regret that the courier service used for your order did not meet the necessary requirements for handling such a product.
We would like to investigate this matter further to prevent similar issues from occurring.
We appreciate your feedback.
Sincerely,
The Oil Tank Supermarket Team
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