Mobile Mechanic HARRY was allocated the job of replacing the starter motor late in the day. He gave regular updates on his ETA and was mindful of me having waited all day. Fortunately he willingly t... See more

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Company details
- #4 of 12 best companies in Mechanic
About RAC Mobile Mechanics
Written by the company
With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.
You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.
Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.
Why book an RAC Mobile Mechanic?
Written by the company

- We bring the garage to you
- Have your car serviced or repaired at home or work, while you get on with your day
- Fully trained mechanics
- Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
- 12-month parts guarantee
- All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.
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Happy to have the service done at home.
Happy to have the service done at home.
Mechanical was professional and carried the job
The checklist identified the work he carried out
So, overall was great
David was friendly with great comms and…
David was friendly with great comms and kept me informed of the ETA. The battery replacement was smooth and professional and David clearly described the process.
Top Bloke
Awarding the stars for how nice the bloke was and how quickly he worked; the RAC app could use some work as it kept gaslighting me into thinking I'd booked a service when I hadn't.
Came on time
Came on time. Very polite. Job done quickly and efficiently. Could not be more satisfied with the whole experience. The mechanic was
JUSTIN SMYTHE. Well done Justin.
A Great RAC Experience
Just had Adam (8318) an RAC mobile mechanic replaced my damage tensioner pulley and belt on my car. A pleasant chap, took no time at all to replace the damage parts. Took his time to explain and show me the damage parts, test that the new parts after installation and also that all other pulleys were functioning correctly and the battery were receiving charge. Overall very pleased with the entire process, for the call out, the follow up call and texts and the job itself.
mr j parks was on time and worked throu…
mr j parks was on time and worked throu a rain storm
imformed me what had been done .and a couple of
jobs needing attension very satisfied
Ref job 883307 your mechanic was very…
Ref job 883307 your mechanic was very friendly and extremely professional running a little late but kept me in the loop with a phone call and apologize for being caught in traffic 👍
Delighted with the RAC mechanics…
Delighted with the RAC mechanics professionalism and attitude. He did a great job changing the alternator on my car.
Polite & efficient
Great service.
Impressive service
Had to have an alternator fitted - good communication advising of arrival time - friendly team (D Williams & apprentice) who worked very quickly to replace the part ad had tested it before finishing. Very impressed!
I'm so grateful for you guys
I'm so grateful for you guys.
Last week Izzy went above and beyond to help me get home, thank you!
Keep up the good work
Absolutely DISGRACEFUL service from…
Absolutely DISGRACEFUL service from RAC. My car needed recovery and I was already stranded, but apparently that wasn’t urgent enough for them.
First, they sent an RAC van to “investigate” the problem. I waited 2 HOURS for the van to arrive. After all that waiting, they then booked a recovery vehicle — and guess what? I was left waiting ANOTHER 4+ HOURS, and I was STILL waiting!
Over 6 hours of waiting for a simple recovery. Completely unacceptable.
What makes it even worse is that when you’re stranded, you have no choice but to sit around and wait while RAC repeatedly wastes your time. The whole experience was incredibly frustrating, stressful and utterly ridiculous.
For a company that is supposed to provide roadside assistance, their service was slow, disorganised and completely lacking in urgency. I honestly cannot understand how a breakdown service can leave a customer stranded for this long.
I would NEVER recommend RAC to anyone after this experience. If you value your time, your patience and your sanity, AVOID RAC. AVOID. AVOID. AVOID.
One of the worst customer service experiences I’ve ever had. Absolutely shocking
Mechanic was pleasant friendly…
Mechanic was pleasant friendly informative and did an excellent job
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