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RAC Mobile Mechanics Reviews 

39,853
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 22,122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful, polite, and professional staff who arrive promptly and clearly explain every step of the repair process. People also find the online booking system extremely simple and convenient, saving time compared to traditional garage visits. However, some people mentioned frustrating issues with unexpected booking cancellations and delayed arrivals from assigned mechanics. A few reviewers also experienced poor communication when trying to get updates or resolve complaints through customer service teams. Additionally, a small number of customers noted occasional follow-up problems or unexpected vehicle issues after the service was completed.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the convenience of having mobile mechanics... See more

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Customer service

Customers had positive experiences with customer service, noting that staff and mechanics were polite,... See more

Booking process

Reviewers highlight positive aspects of booking process, noting that appointments are quick, simple, and... See more

User experience

Consumers find user experience to be positive, highlighting the convenience of having services done at home... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mobile Mechanic HARRY was allocated the job of replacing the starter motor late in the day. He gave regular updates on his ETA and was mindful of me having waited all day. Fortunately he willingly t... See more

Rated 5 out of 5 stars

Our mechanic, Martin, rang the evening before to confirm his visit & also gave an eta. He was very focused, experienced and gave us the reassurance we needed that he could fix the problem to allow us... See more

Rated 5 out of 5 stars

Shout out for Matt, the agent who attended to my Lexus Hybrid at Leicester Forest East on Saturday afternoon. Whilst the overall wait was longer than I would have hoped for, but it was a Saturd... See more

Rated 5 out of 5 stars

My mechanic arrived at the time they said they would be there, they were friendly and discussed my issue. I had two new brake pads and a new wheel sensor fitted following a previous RAC diagnostic rep... See more


Company details

  1. #4 of 12 best companies in Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

40k reviews

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4.8

All reviews

(39,853)

21,250 reviews in the last 12 months

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Rated 1 out of 5 stars

Arrived one and a half hours late…

Arrived one and a half hours late without communicating this. Appeared to be unsure what to do, stood looking at the car for a while, struggled with the job which gave me a very high level of stress, then put my car key together backwards which meant that I couldn’t lock my car

10 September 2026
Rated 5 out of 5 stars

Excellent service

I have 3 call outs with the RAC mobile mechanics so far and all have been outstanding. Nice people, very knowledgeable. Quick diagnosis and repair there and then, or provide a link to book a full repair if needed. So convenient and much easier than finding a garage to take it

3 September 2026
Rated 5 out of 5 stars

Can no fault technician arrived when…

Can not fault at all . The technician arrived when arranged delivered an excellent service very knowledgeable and accommodating explained all work carried out
No spillages or debris left definitely use this service again

10 September 2026
Rated 5 out of 5 stars

Mark 8648 carried out an RAC diagnostic…

Mark 8648 carried out a diagnostic assessment of why our car would not start. This has been a complex, ongoing problem. Two previous mechanics and my local garage were all unable to find the fault. But Mark, who was extremely pleasant and helpful kept at the problem until he found an unexpected solution. He the cleared up and gave some excellent advice about what to do next.

3 September 2026
Rated 3 out of 5 stars

Recommend the service

Both mechanics were friendly, concerned for my welfare, non judgemental, efficient and polite. My first time using the service in many years of driving. Would definitely recommend to others.

10 September 2026
Rated 5 out of 5 stars

RAC -Cost effective Service

Information re visit time and Named person Tom
Asked him to talk me through plan of work which he did Very clean tidy worker
Test -driven car
Nice free gift -wipers
Cost saving better price than my local garage

Happy customer 👍😃

10 September 2026

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