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RAC Mobile Mechanics Reviews 

39,776
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 22,122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful, polite, and professional staff who arrive promptly and clearly explain every step of the repair process. People also find the online booking system extremely simple and convenient, saving time compared to traditional garage visits. However, some people mentioned frustrating issues with unexpected booking cancellations and delayed arrivals from assigned mechanics. A few reviewers also experienced poor communication when trying to get updates or resolve complaints through customer service teams. Additionally, a small number of customers noted occasional follow-up problems or unexpected vehicle issues after the service was completed.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the convenience of having mobile mechanics... See more

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Customer service

Customers had positive experiences with customer service, noting that staff and mechanics were polite,... See more

Booking process

Reviewers highlight positive aspects of booking process, noting that appointments are quick, simple, and... See more

User experience

Consumers find user experience to be positive, highlighting the convenience of having services done at home... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mobile Mechanic HARRY was allocated the job of replacing the starter motor late in the day. He gave regular updates on his ETA and was mindful of me having waited all day. Fortunately he willingly t... See more

Rated 5 out of 5 stars

Our mechanic, Martin, rang the evening before to confirm his visit & also gave an eta. He was very focused, experienced and gave us the reassurance we needed that he could fix the problem to allow us... See more

Rated 5 out of 5 stars

Shout out for Matt, the agent who attended to my Lexus Hybrid at Leicester Forest East on Saturday afternoon. Whilst the overall wait was longer than I would have hoped for, but it was a Saturd... See more

Rated 5 out of 5 stars

My mechanic arrived at the time they said they would be there, they were friendly and discussed my issue. I had two new brake pads and a new wheel sensor fitted following a previous RAC diagnostic rep... See more


Company details

  1. #4 of 12 best companies in Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

40k reviews

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4.8

All reviews

(39,776)

21,152 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service as expected…

Great service as expected. Away on holiday and brakes made an awful noise. Called RAC on the Sunday morning and didn’t have to wait too long. A really friendly and helpful young lad (Charlie) came and found the issue. I then had to have an RAC service mechanic (Joel) to come today (Tuesday). I can’t believe how quickly and promptly the whole job was done. Totally satisfied.

8 September 2026
Rated 5 out of 5 stars

Really lovely mechanic (Rehan)

Really lovely mechanic (Rehan) - very thorough with the service - excellent all round

8 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your lovely feedback. We’re delighted to know that you were happy with the service provided. Your support is greatly appreciated, and we’ll be here whenever you need us again.

Very best, Brad

Rated 5 out of 5 stars

Excellent

Arrived on time, extremely professional and friendly.

5 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

Very happy with brake pad works from…

Very happy with brake pad works from rob,

8 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your lovely feedback. We’re delighted to know that you were happy with the service provided. Your support is greatly appreciated, and we’ll be here whenever you need us again.

Very best, Brad

Rated 5 out of 5 stars

Competitive and convenient

Communication was great and the service, excellent, despite the wrong parts having been provided by the supplier. The convenience of having the work carried out at home meant no waiting around and the whole experience was professional and easy. Thank you to Josh for a great job.

8 September 2026
Rated 3 out of 5 stars

Overpriced battery

Overpriced battery, unless you are computer savvy and good at reading small print. I can’t fault the mechanics, Mahdi 1189 and Daniel 8833 were fabulous! Saahil Khan was so helpful and supportive on the phone, without him calming me down, after waiting all day and finally getting my replacement battery at 6pm I think I would have made a fat complaint. RAC, Your frontline staff saved the day and really need to be rewarded.

8 September 2026
Unprompted review
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

We appreciate your feedback regarding the battery's cost and the clarity of information provided. We'll make sure to share this with the relevant areas to improve our service going forward. We're truly glad to hear that our mechanics and centre staff were able to assist you so effectively and turn a challenging situation around.

Once again, thank you for your kind words, we'll make sure these are passed on.

Very best, Brad

Rated 5 out of 5 stars

Quick turn around battery fault

Reported battery fault. Within the hour the 1st RAC technician confirmed battery fault on arrival. Shortly after, the mobile technician arrived with new correct battery & installed within 10 minutes! All sorted, relieved & completely happy with the result. Glad I had Homestart cover

8 September 2026
Rated 5 out of 5 stars

Fast and convenient service

Fast and convenient service. Good communication. Friendly and excellent customer service. Talk through everything what he was doing. Definitely recommend.

8 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your lovely feedback. We’re delighted to know that you were happy with the service provided. Your support is greatly appreciated, and we’ll be here whenever you need us again.

Very best, Brad

Rated 5 out of 5 stars
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

Arrived prompt and was very good at…

Arrived prompt and was very good at explaining things that need looking at

8 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

Tom Bennell was the mechanic today for…

Tom Bennell was the mechanic today for car registration RV63YKK.
Tom is professional,efficient with the work he was doing, he was very helpful and kind with an older person…. making payment which can be problematic for me but Tom was very patient whilst I had to try a few times before payment was accepted.
Overall Tom was friendly, understanding and very patient and a good mechanic. I would recommend Tom to other people and my family and friends.

8 September 2026
Rated 5 out of 5 stars

He was very quick at sorting the problem

He was very quick at sorting the problem

8 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind review. We’re delighted that you were satisfied with the service provided. Your feedback means a lot to us, and we truly appreciate your custom. Please don’t hesitate to reach out if we can assist again.

Very best, Brad

Rated 5 out of 5 stars

battery replacement

Harry from RAC came to change the battery of my car which was a straight forward swap, happy with the service received, harry was friendly and courteous and he did a great job in about 10 minutes. Thank you RAC

8 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind review. We’re delighted that you were satisfied with the service provided. Your feedback means a lot to us, and we truly appreciate your custom. Please don’t hesitate to reach out if we can assist again.

Very best, Brad

Rated 4 out of 5 stars

On time Careful not to mark the drive

On time Careful not to mark the drive. Reported in detail the outcome.
Polite and caring attitudue.

8 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

We're delighted to hear that you were pleased with the service provided. Thank you for taking the time to leave such a positive review. We appreciate your custom and are always here if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

Very friendly

The two mechanics where both very professional and friendly. Gave me a detailed understanding on the work complete and the issues found and recommended how to solve the issues.

8 September 2026
Rated 5 out of 5 stars

Kyle (5477) was on great

Kyle (5477) was on time, helpful and approachable. He explained everything he needed to do and was reassuring when I had questions.

8 September 2026
Unprompted review
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

We’re thrilled to hear you were happy with the service you received. Thank you for taking the time to share your feedback—it’s greatly appreciated. We value your support and are always here if you need us in the future.

Very best, Brad

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