Easy to book, appointment with 2 days at a very reasonable price. The technician called to say they were on the way and kept me informed through the work, which took just under 2 hours. The vehicle wa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I booked AA Smart care for mobile brake pad change. The online booking process was simple and the price was excellent! In the day Mick called me within the expected slot to advise he was 15mins awa... See more
I find it very difficult going to a garage and not feel intimidated. I chose a home service so it was a 1 to 1 where I would not be so anxious. My mechanic today was Michael Rogers, honestly he was th... See more
I will definitely use AA services again & will get AA to put my car through it's mot Ian phoned on the of my major service & 15 minutes when he was on his way as per AA said when Ian Woods came he w... See more
Company details
About AA Car Care
Written by the company
AA Car Care
Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.
Car care that comes to you
- Our AA-trained Mobile Mechanics carry out servicing, diagnostics and repairs at your home or workplace
- No dropping your car at a garage or rearranging your day around an appointment
- We look after your car while you get on with the things that matter
Simple, clear pricing
- You’ll see the price for your booked work upfront
- If we find that additional work is needed, we’ll explain what’s required and provide a separate quote
- We’ll only carry out additional work once you’ve approved it
Quality you can trust
- Work is carried out by trained AA Mobile Mechanics
- Parts and labour are backed by a 12-month or 12,000-mile guarantee
- Our Mobile Mechanics are backed by 120 years of motoring expertise
Easy online booking
- Book online in just a few simple steps
- Choose a date and available arrival window that works for you
- Manage your car care without the usual garage admin
AA Car Care. 120 years of expertise, now on your driveway.
Contact info
United Kingdom
- theaa.com/car-care/mobile-mechanics
4.6
Excellent
280 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First class service
The mechanic phoned me nice and early, turned up and did the job with no fuss and was a really friendly guy, really happy with the work, would recommend without hesitation.
8 October 2026
Highly recommend
Fab, friendly, convenient and quick. Looked after from breakdown to road worthy at a reasonable price.
5 October 2026
Had an oil change and new oil filter…
Had an oil change and new oil filter very reasonable price and the machine came to me work place to do the work.
8 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Mobile service
Having the luxury of having the service come to you is very handy if you work all week and barely have time. Excellent service
5 October 2026
Reply from AA Car Care
We couldn't be happier with your feedback. Thank you for leaving 5 stars.
All in All a good Experience
All in All a good Experience. Feel safer on the Road. A paper invoice to Add to my car Documents would have been nice. Thanks.
8 October 2026
Great service
Great service, he was so friendly and did the job really quick. Great work.
8 October 2026
ery efficient,on time ,left the ground…
Very efficient,on time ,left the ground spotless, would use again
5 October 2026
Easy to book and reliable
Easy to book, great communication and friendly and helpful mechanic who contacted before arrival and arrived on time.
8 October 2026
Reply from AA Car Care
Great to hear everything smoothly, Mel. Thanks for leaving a review.
Jon BSE is actually the best
Jon BSE is actually the best, he is the only reason I use the AA and had loads of services from you. Thanks as always Jon, over and above as usual. Hope your knee is better soon mate. Thanks Matt
8 October 2026
Amazing from start to finish
It took almost a whole 20 mins for the mechanic to get to me. He diagnosed the issue within 10 mins, he got me jump started and got me home safely. He booked for a mobile mechanic to come and fit a starter motor. This was done at my house 5 days after, the car is flying again. It was an amazing service from start to finish.
8 October 2026
Great experience
Turned up on time, did the job quickly, mechanic was very polite and a competitive price.
8 October 2026
Turned up on time was very helpful and…
Turned up on time was very helpful and polite
30 September 2026
Very happy with the service
Very happy with the service, on time and very tidy job. The mechanic was very polite and approachable, got on with his work and explained what he had done. I would recommend him to any one.
Big thank you.
8 October 2026
Shocking service
Absolute joke! Poor breakdown service, poor communication. Extortionate extra charges. Disgusting 🤬🤬
8 October 2026
Reply from AA Car Care
Hi Julia, we're sorry to hear you feel this way. We appreciate how frustrating poor communication, delays and unexpected charges can be. We hope you've already raised your concerns with our Customer Service team so they can fully review what happened and address any issues for you. Thank you for taking the time to share your feedback.
Reply from AA Car Care
Just what we like to hear, thanks for the 5 stars 💛.
The person who did the service couldn't be better talked through everything
The person who did the service couldn't fault him very helpful and apologetic for being 4.5 hours late unfortunately the service from AA car care centre wasn't very good I booked the service for am I was about to ring and ask for a refund then they didn't contacted me until 45mins before he was here at 16.15 pm
7 October 2026
Brilliant couldn’t be more pleased.
7 October 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.