Very polite and friendly, we tend to always raise issues when things go wrong but forget to praise when something good happens . hence why I have taken time out to appreciate the wonderful service I r... See more
Company replied
Location
Switch locationc/o Superdrug 14-20 Powis Street, SE18 6LF LONDON, GB
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See what reviewers are saying
I had such a lovely experience at This store today thanks to Natalie. She was friendly, patient and really knowledgeable about the different fragrances. She took the time to listen to what I was looki... See more
Company replied
I was served by Ms Princess at your Woolich branch this afternoon and her service was excellent. Her attitude is greatly worthy of every appreciation. Even when I had forgotten my bank card at the bra... See more
Company replied
I went to buy my partner a birthday fragrance and young lady called Natalie really helped me with my purchase ended up buying more than I intended thank you!
Company replied
Company details
- #35 of 116 best companies in Perfume store
- #68 of 220 best companies in Beauty product supplier
- #21 of 83 best companies in Cosmetics and Perfumes Supplier
- #42 of 130 best companies in Cosmetics shop
- #25 of 68 best companies in Flavours, fragrances and aroma Supplier
- #27 of 106 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
c/o Superdrug 14-20 Powis Street, SE18 6LF, LONDON, United Kingdom
4.8
Excellent
89 reviews
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Great service from gurpreet great deals…
Great service from gurpreet great deals when you sign up
5 April 2025
Unprompted review
Reply from The Perfume Shop - Woolwich SD 559
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are so happy to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Top shelf customer service
Top shelf customer service! served by Princess
4 April 2025
Unprompted review
Reply from The Perfume Shop - Woolwich SD 559
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are so happy to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Gurpreet wow she is a great manager you…
Gurpreet wow she is a great manager you need to pay her more because she is a good advertiser wow
4 April 2025
Unprompted review
Reply from The Perfume Shop - Woolwich SD 559
Hello,
We appreciate your kind words about Gurpreet. It's wonderful to hear that she's making a positive impact. We're committed to recognising and supporting our employees and we'll certainly share your feedback with her.
Kind regards,
Jasmyn
I was attended to beautifully
I was attended to beautifully, respected and listened to. Enjoyed testing perfumes that I was curious about, even when I wasn’t ready to purchase I wished I could do so right away. My purchases were seamless, and my return was met well too. Love perfume shop, thank you!! 😊😊
20 January 2025
I applied the professionalism and…
I applied the professionalism and kindness of the staff at the Woolwich branch despite being extremely busy.
16 December 2024
Attentive
Great staff, extremely helpful patient and attentive.
Helped me find what I wanted.
27 November 2024
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