The staff at Redbrick were amazing. They kept me updated all the time. They won't over and above ensuring I knew exactly what was going on. Took clients to view and updated after every viewing. Woul... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
An award-winning local independent estate agent, selling and letting homes across Sheffield and Chesterfield. We are a team of over 80 property specialists with expertise and experience in residential sales, lettings and new homes. Great service and incredible marketing are our passion, so whether you're selling, letting, or searching for something new, we're here to help you find your place.
13-15 Glumangate, S40 1TX, Chesterfield, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would definitely recommend Redbrik, in Chesterfield, as they make renting a property very smooth. Helpful staff, and very quick to reply when raising queries, etc. Thank you for all your help.
Brilliant service from Eve and Sophie, definitely recommend Redbrik.

Reply from Redbrik
I cannot recommend Redbrik, Chesterfield highly enough. They were recommended to me by a good friend who is an award-winning estate agent in another county. Jessica, Jake, and Andrew were all super efficient but, more importantly for us, they went above and beyond to be kind and encouraging when we were both mentally and physically at the end of our tether. We had been forced to sell our home of 30 years to stave off repossession - all due to suspected fraud by our own accountant! - so we needed to sell as quickly as possible. Hannah gave us great advice about setting a sensible sale price and knowing upfront exactly how much the estate agent and legal fees would be was a huge relief. I recommend Redbrik and their SecureMove to everyone.

Reply from Redbrik
We have recently sold a property with redbriks and wow I cannot fault them in anyway ,from the first time meeting them to discuss putting our home on the market they couldn't do enough to help .Tammy was amazing through out finding a buyer and Andrew the progression officer was fantastic throughout the whole process ,giving us advise , making sure everything ran smoothly and being on hand to support us in any way needed throughout ( It would have been alot more stressfull without him) .I'd recommend redbriks to anybody thinking of selling a property !

Reply from Redbrik
So here we are 3 months in our lovely new home.. Our selling/buying experience was challenging it say the least but we would never have got through it without the support from Redbrik.
We cannot praise Holly and Grace enough.. both proved to be efficient and professional, guiding us through difficult and frustrating processes.
There were many times along the way, especially when we faced further delays at Christmas, that we considered giving up. We will always be grateful to Holly and her honest and down to earth approach.. Thank you so much Cheryl and Stephen

Reply from Redbrik
Really great experience, very efficient responses and worked with me on all requirements I had.
Managed to get in the property exactly when I needed.

Reply from Redbrik
Tom and Tammy of Redbrick estate agents at Crystal peaks Sheffield were very professional,kind and very supportive during the sale process of my mum and dad’s house.From the start of the sale process right though to the eventual sale which only took 3 weeks to achieve the full asking price I can’t thank them and the company enough.I would highly recommend them to anyone who wishes to sell a property.Charlain

Reply from Redbrik
Redbrik sold an ex-rental property for me. Throughout the process they behaved with patience and professionalism, particularly Clayton and Louise. It wasn't the easiest sale ever, requiring 16 viewings to produce one offer, but the team remained enthusiastic and supportive throughout. I have recommended Redbrik to friends and relatives.

Reply from Redbrik
I was selling an unfurnished flat and agreed to the package including the solicitors Taylor Emmet. Redbrik kept me well informed using the 'street ' app and always informed me of viewings. After I accepted an offer from a cash buyer it transpired the vendor had a more complicated situation - I wasn't made aware of the implications of this or given any guidance about time frame for completion. The solicitors were very reluctant to telephone the management company dealing with the flat. They relied on emails which didn't always arrive. Only when I telephoned relevant companies did things begin to happen. The service I received could have been better.

Reply from Redbrik
Clayton was fantastic! We actively didn’t buy some of the houses we viewed because the agents weren’t impressing us but all that changed when we landed on Clayton’s listing! He was of American quality. He knew his stuff, he kept us informed, guided us through the process and just overall made us feel warm and fuzzy about the whole process.
We only want to look at Clayton listings going forward - as we’re starting to buy investment properties!
So if you’re looking to sell your house … sell with Clay!

Reply from Redbrik
Louise at Redbrik was always very helpful. I had a positive experience with this estate agents. Thank you

Reply from Redbrik
Changed to Redbrik following a disappointing service from another agent.
The professional team lead the viewings making the process far less personal. Once sold the team continued to lead and drive, challenges were faced but very much in a consultative way.
Would highly recommend Redbrik, only agent to provide support throughout the sales/purchase process.

Reply from Redbrik
Whilst the secure move package is a flawless scheme on Redbrik's part, for the buyers it is useless. You are subject to a £595 fee for the sheer privelige of buying a property through Redbrik. The only thing of worth that it provides is searches that your solicitor can complete for much less.
Although Redbrik were keen to complete the sale as soon as possible, their relentless calls/emails was unnecessary, particularly as I'd asked them to get updates from our solicitors. The interactions with them seemed like they were trying to catch me out or gather some information without me knowing. As much as the sellers are the ones paying Redbrik, there seemed to be little consideration for us as buyers and we felt bullied into quick decisions, despite our questions going unanswered for several weeks.
After being rushed and pressured through the entire process, I went to collect the keys and they did not even have all the keys from the sellers.
Overall, this was a very difficult and challenging process, which could have gone a lot more smoothly, with some time and consideration.
For sellers, I'm sure the experience is well worth it but I do not recommend at all from a buyer's perspective.

Reply from Redbrik
Used them 3 years ago - brilliant. This time, did not listen to my requirements at all. Sale was quick but thats all I can say. Would never ever use them again.

Reply from Redbrik
Fantastic experience selling our house. Special thanks to Jen, Clayton, Hayley and especially Louise- all were excellent but I don’t think we would have got it over the line without Louise.

Reply from Redbrik
Excellent service throughout. Very professional in every way. I would have no hesitation in recommending them.

Reply from Redbrik
I recently put an offer in for a house purchase ( a reasonable offer, not ridiculously low!) The person I spoke to didn't even thank me for submitting an offer. She was rude, condescending and unhelpful. I shall now make every effort to buy a property via another agent as I have no desire to interact with this company again.

Reply from Redbrik
Excellent service. Special thanks to Hayley, Louise and Clayton

Reply from Redbrik
From the initial valuation, to the photos, to listing the property and throughout the whole sales process, to completion the team at Redbrik were outstanding!
Communication was excellent and proactive, Jen, Abi, Louise, Hayley and Carlton were all brilliant. I especially found the 'secure move' process fantastic and as an investor a really reassuring tool to have. I couldnt recommend the team more highly and look forward to working with them again very soon.

Reply from Redbrik
The communication during the whole purchase was excellent. Both between ourselves but also the solicitors. Everything ran smoothly and I’d definitely recommend Redbrik.

Reply from Redbrik
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.