The staff in particular Kelly were very helpful indeed. She tried to work out why the 5G hub was not connecting to my phone. After changing the sim she brought a new hub which did connect to my phone... See more
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See what reviewers are saying
I always go into the Grantham store to renew my contract and if Chris is there even better. He is so helpful and patient with us oldies who don’t get technology!
Company replied
Chris was amazing. Very patient and explained everything very simply. He was so good and efficient. I am most grateful. Alison
Company replied
Interactive with my son and saved a good amount of money
Company replied
Company details
About Three UK - 3Store Grantham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 36 Issac Newton Centre, NG31 6EE, Grantham, Midlands, United Kingdom
- 01476575666
4.9
Excellent
164 reviews
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I came into the store really nervous
I came into the store really nervous, not sure what to do, a guy called Chris welcomed me and did a great job.
8 December 2025
Unprompted review
Reply from Three UK - 3Store Grantham
Thanks for the review. We're glad to hear it's been such a good experience for you -Maxine
Chris was so lovely and friendly
Chris was so lovely and friendly, so helping and couldn't do enough.
8 December 2025
Unprompted review
Reply from Three UK - 3Store Grantham
Thanks for your feedback, Vicky, and it's lovely to hear that you enjoyed great customer service from Chris. We appreciate you taking the time to share this with us. -Michael
Chris was Very friendly and helpful
Chris was Very friendly and helpful
Answered all my questions and helped me save some money. Great experience
8 December 2025
Unprompted review
Reply from Three UK - 3Store Grantham
This is what we like to hear, Kim. Thanks for the 5⭐ review! Great work Chris 🎉 -Jade
Reply from Three UK - 3Store Grantham
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Chris was very polite and helpful and…
Chris was very polite and helpful and food manners
5 December 2025
Unprompted review
Reply from Three UK - 3Store Grantham
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Very very happy Chris helped me cancel…
Very very happy Chris helped me cancel and was very supportive
5 December 2025
Unprompted review
Reply from Three UK - 3Store Grantham
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Chris was very helpful and saved us…
Chris was very helpful and saved us some money
5 December 2025
Unprompted review
Reply from Three UK - 3Store Grantham
That's brilliant, Margaret, we're delighted you found Chris a great help :) -Scott
Kelly was very helpful and pleasant…
Kelly was very helpful and pleasant with great customer service from all the staff
2 December 2025
Unprompted review
Reply from Three UK - 3Store Grantham
We totally appreciate your 5* review - Have a nice day -Maxine
5+ star rating
Served by Chris
Happily travel to Grantham again for service like that!
29 November 2025
Unprompted review
Reply from Three UK - 3Store Grantham
Hey.
Thanks! Your review is really appreciated. -Pete
Chris was great
Chris was great, super helpful and friendly. Definitely made the whole process understandable.
26 November 2025
Unprompted review
Reply from Three UK - 3Store Grantham
Hi there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Discovery sessio
Very good service fdom kelly very helpful and showed me everythong i needed
24 November 2025
Unprompted review
Reply from Three UK - 3Store Grantham
That's fab, Susan! We're so pleased Kelly was a great and thorough help :) Thank you for sharing -Scott
After a visit to the Apple Store in…
After a visit to the Apple Store in Leicester with a charging issue who were very un helpful and caused more issues with my IPhone. Ryan and Kerry in the Grantham store were able to sort out connection and WiFi issues and were able to establish it was all caused by the eSIM in the end! Thanks for all your help
23 November 2025
Unprompted review
Reply from Three UK - 3Store Grantham
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Ryan and Chris were very helpful and…
Ryan and Chris were very helpful and supportive and I couldn’t recommend them enough
21 November 2025
Unprompted review
Reply from Three UK - 3Store Grantham
Hey.
Thanks! Your review is really appreciated. -Pete
Great Help
Craig and Chris were absolutely brilliant and were really helpful
21 November 2025
Unprompted review
Reply from Three UK - 3Store Grantham
Hi Ian, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Can't believe the service Christopher…
Can't believe the service Christopher helped me with a major issue and it is getting fixed. Nice to talk to real people.
21 November 2025
Unprompted review
Reply from Three UK - 3Store Grantham
Hey Jason, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Great service as always from the…
Great service as always from the grantham branch
21 November 2025
Unprompted review
Reply from Three UK - 3Store Grantham
Thank you for shouting out our fantastic Grantham Branch. We are glad you had a great experience, Tiptop :) -Scott
Christopher was helpful,I always get…
Christopher was helpful,I always get excellent service and would rather come in and get help than call up
21 November 2025
Unprompted review
Reply from Three UK - 3Store Grantham
Thanks for this fantastic 5⭐ review, Yvonne. We really appreciate you taking the time to send this over! Well done Christopher 👏 -Jade
Chris was very pleasant and helpful
Chris was very pleasant and helpful
5 November 2025
Unprompted review
Reply from Three UK - 3Store Grantham
Hi Malcolm, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Grantham
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
All ways friendly and professional…
All ways friendly and professional service
1 November 2025
Unprompted review
Reply from Three UK - 3Store Grantham
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
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