Three UK - 3Store Grantham Reviews 

164
TrustScore 5 out of 5

4.9

Unit 36 Issac Newton Centre, NG31 6EE Grantham, Midlands, GB


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Rated 4 out of 5 stars

The staff in particular Kelly were very helpful indeed. She tried to work out why the 5G hub was not connecting to my phone. After changing the sim she brought a new hub which did connect to my phone... See more

Company replied

Rated 5 out of 5 stars

I always go into the Grantham store to renew my contract and if Chris is there even better. He is so helpful and patient with us oldies who don’t get technology!

Company replied

Rated 5 out of 5 stars

Chris was amazing. Very patient and explained everything very simply. He was so good and efficient. I am most grateful. Alison

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Grantham

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 36 Issac Newton Centre, NG31 6EE, Grantham, Midlands, United Kingdom

  • 01476575666

4.9

Excellent

TrustScore 5 out of 5

164 reviews

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4.9

All reviews

(164)

30,674 reviews in the last 12 months

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Rated 5 out of 5 stars

All ways friendly and professional…

All ways friendly and professional service

1 November 2025
Unprompted review
Three UK - 3Store Grantham logo

Reply from Three UK - 3Store Grantham

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, cannot fault anything, Chris & Craig were both very helpful nothing was too much trouble.

1 November 2025
Unprompted review
Three UK - 3Store Grantham logo

Reply from Three UK - 3Store Grantham

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

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