The staff in particular Kelly were very helpful indeed. She tried to work out why the 5G hub was not connecting to my phone. After changing the sim she brought a new hub which did connect to my phone... See more
Company replied
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The staff in particular Kelly were very helpful indeed. She tried to work out why the 5G hub was not connecting to my phone. After changing the sim she brought a new hub which did connect to my phone... See more
Company replied
I always go into the Grantham store to renew my contract and if Chris is there even better. He is so helpful and patient with us oldies who don’t get technology!
Company replied
Chris was amazing. Very patient and explained everything very simply. He was so good and efficient. I am most grateful. Alison
Company replied
Interactive with my son and saved a good amount of money
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 36 Issac Newton Centre, NG31 6EE, Grantham, Midlands, United Kingdom
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All ways friendly and professional service

Reply from Three UK - 3Store Grantham

Reply from Three UK - 3Store Grantham
Excellent customer service, cannot fault anything, Chris & Craig were both very helpful nothing was too much trouble.

Reply from Three UK - 3Store Grantham
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