Anytime i got issue with my network, their quick response amaze me even when the problem is critical
Company replied
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Anytime i got issue with my network, their quick response amaze me even when the problem is critical
Company replied
Sam changed my contract & Nat has helped me further by sorting some minor problems I've had. Both were very helpful & polite.
Company replied
The guy that helped me who was the store manager was very helpful and gave me a few solutions to my problem of not having any internet access where I live. The solution he suggested and I took was u... See more
Company replied
answered all my questions and got sorted out quickly
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

143 Norfolk Street, PE30 1AU, Kings Lynn, Midlands, United Kingdom
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Sam gave professional service and confirmed everything perfectly. 10 years I had been with 3 and was thinking of leaving but changed my mind because of Sam at the 3 Store.

Reply from Three UK - 3Store Kings Lynn
I visited the Three store today, and Pedro was absolutely amazing. He helped me choose a new plan that fits my needs perfectly. Since I often travel to Europe, he took the time to explain all the options and made sure I got the best deal. I really appreciated his patience, professionalism, and kindness. Thank you, Pedro, for your outstanding service!

Reply from Three UK - 3Store Kings Lynn
Always great service with Sam, thank you for helping me to resolve the problems with my phone!

Reply from Three UK - 3Store Kings Lynn
Great service from Nat at My 3 Norfolk Street KingsLynn! Thank you

Reply from Three UK - 3Store Kings Lynn
Nat helped me set up my three account and sorted out my mifi box, fantastic service could not wish for any better.

Reply from Three UK - 3Store Kings Lynn
Thank you so much to Nat for the amazing service. Incredibly helpful guy who sorted the problem.

Reply from Three UK - 3Store Kings Lynn
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