Excellent and smooth service at the Leeds Trinity branch. The staff were exceptionally friendly, attentive, and sorted out everything I needed in no time. Highly recommend visiting this store!
Company replied
Location
Switch locationUnit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT Leeds, Midlands, GB
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See what reviewers are saying
Dan in Trinity Leeds was great, helpful and knowledgeable. Swapped our broadband and phones smoothly at a good saving. Plugged device in when got home and it worked quickly with excellent s... See more
Company replied
I had an amazing experience at this store! Sami and the store manager were incredibly kind and helpful. I lost my phone, and they immediately stepped in to assist me. They guided me through the best o... See more
Company replied
Answered all my questions knowledgeably and adapted to me without trying to oversell anything. Managed to get what I wanted fast 👍
Company replied
Company details
About Three UK - 3Store Leeds (Trinity)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT, Leeds, Midlands, United Kingdom
- 01132434492
4.9
Excellent
164 reviews
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Reply from Three UK - 3Store Leeds (Trinity)
Hey Rajesh, that’s awesome! We’re glad you had a fabulous experience. 😊 -Veronica
Nick helped me clean up my phone from…
Nick helped me clean up my phone from all of the spam apps and pop ups on my phone
13 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Absolutely fabulous, Mthandaxo! We’re glad Nick was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Hammaad gave good service and set us up…
Hammaad gave good service and set us up with Internet and sim
8 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you, Lilian! We’re delighted Hammaad was able to get you set up smoothly and provide such attentive support. -Suhaas
Hammad was very helpful and we really…
Hammad was very helpful and we really appreciated his help and support .Really good person to have worked with
4 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Fortune, thank you for your outstanding 5 ⭐ review! It’s wonderful to hear that Hammad made your experience a remarkable one. We hope you have a fantastic day! 😊 -Afaq
Aneesa was good happy with the service…
Aneesa was good happy with the service given will visit again thank you
4 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Ian, it’s fantastic to hear that Aneesa made your visit so seamless. Your feedback means a lot to us, and we’re thrilled she left such a positive impression. 🥰 -Kashish
Wojtek he did very good service..he…
Wojtek he did very good service..he help me a lot...
2 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you for sharing this wonderful feedback, Maria. It’s great to hear that Wojtek offered such dedicated support and made everything feel smooth and straightforward. -Afaq
Leeds Trinity Three Shop
Leeds Trinity Three Shop. Shop assistants were spot on. Nick was really helpful and very smart. He helped me step by step. I was not the easiest person but he was very polite. I bought new mobile device and a broadband as well.
Thanks your help
1 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for stopping by at our Leeds Trinity Three branch. Shout‑out to Nick for steering the full setup with confidence and precision and we’re pleased to hear you left with your new device and broadband sorted just right, Janos ❤️ -Arvind
Very friendly staff at the Leeds…
Very friendly staff at the Leeds Trinity branch helped me massively! Will always return in store if I need anything in the future
1 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
It’s wonderful to know the Leeds Trinity staff provided the guidance and care you needed for a smooth visit, Ben. Thank you for taking the time to leave such an amazing 5 ⭐ review! -Suhaas
Sami was very helpful and helped me…
Sami was very helpful and helped me make my first contract thank you
24 March 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you for sharing this, Caroline! It’s great to hear that Sami guided you through the process and supported you in setting up your first contract. -Afaq
Received brilliant service from…
Received brilliant service from Wojciech today.
20 March 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Excellent service as always
Excellent service as always
10 out of 10!
Nick is a credit to the company
19 March 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you so much for sharing this, Dudley. It’s fantastic to hear how smoothly everything went, and we’re thrilled that your interaction left such a strong impression. Nick’s dedication truly shines through, and your feedback will mean a great deal to him. -Manavata
Very happy.
Came to update my phone and Shah was brilliant. Very kind and pleasant and was very helpful.
18 March 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hello Lisa, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Friendly and supportive people
Changed my sim to Three today
Hammaad helped me with all the setup and he was very friendly
16 March 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Welcome, Harshali! It’s so exciting to see the trust you’ve placed in us. Hammaad did an amazing job helping you out with his best efforts, and we hope to see you again soon! 😉 -Kashish
Great data deal from Aneesa
16 March 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Timothy, thank you so much for sharing this. It’s great to know Aneesa took such good care of you and helped you find the right option. -Afaq
Reply from Three UK - 3Store Leeds (Trinity)
Thank you for your lovely feedback, Piotr. We’re happy to hear you felt well supported and expertly guided. 😊 -Veronica
Very good service from Wojciech
15 March 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Cheikh, we appreciate your kind words. It’s great to hear Wojciech’s dedication made your experience seamless and positive. -Suhaas
Extremely happy,
Extremely happy,
Customer officer named Wojtek is excellent one.
14 March 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you, Frobert. We’re delighted to know you’re extremely happy with the service you received. Wojtek will be thrilled to hear your kind words. 🌸 -Ayesha
Very helpful customer service with…
Very helpful customer service with Sway. Couldn’t fault it!
13 March 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you so much for sharing this, Nick. It’s incredible to hear how smoothly everything went during your visit. Sway will be absolutely thrilled to know their support made such a standout impact. -Manavata
I came into the Leeds shop today for a…
I came into the Leeds shop today for a query regarding my sim card hammaad and sami were extremelh helpful quickly sorted my query and also added an additional 3 plans to my account with a new phone giving amazing value for money will be sure to reccomend them to family and friends the leeds store is the best
10 March 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Superb, Flora! 🌟 We’re pleased to hear Hammaad and Sami were able to help with your SIM query and also set you up with additional plans and a new phone. It’s great to know you found real value and that the Leeds store team made such a strong impression. 💛 -Prabhjeet
Reply from Three UK - 3Store Leeds (Trinity)
Hi Brian, thanks for sharing. It's great to hear that you felt supported and that everything was taken care of. -Kishan
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