Excellent and smooth service at the Leeds Trinity branch. The staff were exceptionally friendly, attentive, and sorted out everything I needed in no time. Highly recommend visiting this store!
Company replied
Location
Switch locationUnit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT Leeds, Midlands, GB
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See what reviewers are saying
Aneesa Was absolutely brilliant went above and beyond, couldn't have done anymore than what she did. Great customer service as always thank you
Company replied
Dan in Trinity Leeds was great, helpful and knowledgeable. Swapped our broadband and phones smoothly at a good saving. Plugged device in when got home and it worked quickly with excellent s... See more
Company replied
I had an amazing experience at this store! Sami and the store manager were incredibly kind and helpful. I lost my phone, and they immediately stepped in to assist me. They guided me through the best o... See more
Company replied
Company details
About Three UK - 3Store Leeds (Trinity)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT, Leeds, Midlands, United Kingdom
- 01132434492
4.9
Excellent
168 reviews
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Helpful service
Wojtek was very helpful today, helping a clueless me upgrade my dying old phone, thank you
3 December 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Francis, we're so glad to hear this was your experience with Wojtek, well certainly get this passed on! -John
Professionally kind and respectful.
3 December 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
That's amazing, thank you for that, we do appreciate it! -Scott
It was great
It was great, the in person explained me everything correctly and perfectly. All thank to Wojciech. He was good at his service
28 November 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Nick and Aneesa were very…
Nick and Aneesa were very helpful+profesional.Am always happy when in 3 at Trinity.5 out 5.
27 November 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi David, we're so glad this was the experience you got from Nick and Aneesa, we'll for sure pass this feedback on! -John
Reply from Three UK - 3Store Leeds (Trinity)
Hey Sojal, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Fantastic experience today
Fantastic experience today , Sariah was fantastic and all my needs met , left happy
20 November 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for this fantastic 5⭐ review, Oluwatomilola. We really appreciate you taking the time to send this over! Well done Sariah 👏 -Jade
Wojtek was a great and kindful guide…
Wojtek was a great and kindful guide for our experience with 3
19 November 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for your feedback, Hoshang, and it's lovely to hear that you enjoyed great customer service from Wojtek. We appreciate you taking the time to share this with us. -Michael
Very attentive and helpful
Very attentive and helpful. Brilliant customer service
19 November 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
We're very glad that you've had a pleasant experience, Edilson :) -Scott
He is a very patient seller
He is a very patient seller. I really appreciate the service I received today
15 November 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Wojciech sorted my new phone
Wojciech sorted my new phone. Nice and easy
15 November 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Great service
Great service. Eric helped me transfer all my data from my broken phone to my new phone. Very patient and I am greatful
10 November 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Mussie, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Been with 3 for as long as I remember
Been with 3 for as long as I remember. Love going to see Anessa, always explains and so helpful
3 November 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for this fantastic 5⭐ review, Sue. We really do appreciate you taking the time to send this over! Great work Anessa 🎉 -Jade
Hammaad gave the most excellent…
Hammaad gave the most excellent brilliamt service we could have asked for he saved us nearly 20 pound monthly ans gave us new sim cards and internet box he is great service we reccomemd 3g because of him
30 October 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service and are happy with your new plans. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Leeds (Trinity)
Thank you for your kind review, Jane, we really appreciate it. -Scott
Very noce helpful Add roaming to account
Very noce helpful Add roaming to account
18 October 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Wontek is damn good he help me out with…
Wontek is damn good he help me out with every thing I’m international student so I fear about to talk but he help me so much he speak so politely humble I recommend to come to wojtek
17 October 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Dipa, we really appreciate you taking the time to leave a 5 star review! We're so glad to hear this has been your experience though. Have a great weekend! -Danni
great customer service from the staff…
great customer service from the staff member. everything quick and easy
16 October 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
Great experience at the Leeds trinity…
Great experience at the Leeds trinity store, Nick got me a good price on my upgrade and was even able to transfer my contacts across to the new phone
16 October 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi John, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Hammad- was great helped me with…
Hammad- was great helped me with everything went above and beyond to make sure I had the best deal service was impeccable a very well mannered professional young man
16 October 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for your feedback, Omiera, and it's lovely to hear that you enjoyed great customer service from Hammad. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Leeds (Trinity)
We're glad to hear you've had a great experience, Andrew -Maxine
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