Three UK - 3Store Leeds (Trinity) Reviews 

168
TrustScore 5 out of 5

4.9

Unit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT Leeds, Midlands, GB


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Rated 5 out of 5 stars

Excellent and smooth service at the Leeds Trinity branch. The staff were exceptionally friendly, attentive, and sorted out everything I needed in no time. Highly recommend visiting this store!

Company replied

Rated 5 out of 5 stars

Aneesa Was absolutely brilliant went above and beyond, couldn't have done anymore than what she did. Great customer service as always thank you

Company replied

Rated 5 out of 5 stars

Dan in Trinity Leeds was great, helpful and knowledgeable. Swapped our broadband and phones smoothly at a good saving. Plugged device in when got home and it worked quickly with excellent s... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience at this store! Sami and the store manager were incredibly kind and helpful. I lost my phone, and they immediately stepped in to assist me. They guided me through the best o... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Leeds (Trinity)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT, Leeds, Midlands, United Kingdom

  • 01132434492

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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4.9

All reviews

(168)

31,400 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service is great from Hammaad…

Customer service is great from Hammaad always helping and being fast and efficiency

13 October 2025
Unprompted review
Three UK - 3Store Leeds (Trinity) logo

Reply from Three UK - 3Store Leeds (Trinity)

Thanks for your feedback, Muhammad, and it's lovely to hear that you enjoyed great customer service from Hammaad. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Nick was just amazing.Great customer…

Nick was just amazing.Great customer service, answered all our questions and doubts, gave us a great deal .Thanks you soon much .

9 October 2025
Unprompted review
Three UK - 3Store Leeds (Trinity) logo

Reply from Three UK - 3Store Leeds (Trinity)

Thanks for your feedback, Morrison, and it's lovely to hear that you enjoyed great customer service from Nick. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Aneesa was extremely helpful such a…

Aneesa was extremely helpful such a nice lady very very happy with the service provided will be visiting again thanks aneesa your awesome

8 October 2025
Unprompted review
Three UK - 3Store Leeds (Trinity) logo

Reply from Three UK - 3Store Leeds (Trinity)

Thanks for this lovely 5⭐ review, Akosuah. Well done Aneesa 🎉 -Jade

Rated 5 out of 5 stars

Brother hammaad always help us friends…

Brother hammaad always help us friends and we take 4 phones from three because of this brother very good job always

6 October 2025
Unprompted review
Three UK - 3Store Leeds (Trinity) logo

Reply from Three UK - 3Store Leeds (Trinity)

Thanks for this superb 5⭐ review, Umar. Well done hammaad 🎉 -Jade

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