Three UK - 3Store Leicester (G'tree Gate) Reviews 

222
TrustScore 5 out of 5

5.0

23 Gallowtree Gate, LE1 5AD Leicester, Midlands, GB


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Rated 5 out of 5 stars

Lucy has been great looking after my husband in hus journey of getting a new phone. Professional and always smiling. Thank you Lucy

Company replied

Rated 5 out of 5 stars

Amirah looked after me and wife - gave us a new deal as new customer and dealt with my wueries

Company replied

Rated 5 out of 5 stars

Excellent service by Jibraan and wade - really took care of me and gave me a good deal in store.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Leicester (G'tree Gate)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 23 Gallowtree Gate, LE1 5AD, Leicester, Midlands, United Kingdom

  • 01162625846

5.0

Excellent

TrustScore 5 out of 5

222 reviews

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5.0

All reviews

(222)

32,793 reviews in the last 12 months

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Rated 5 out of 5 stars

Great talk TQ for the heloy

4 April 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thanks a ton, Uday! 🎉 We’re so glad everything went perfectly with us, and we can’t wait to welcome you back again! 🥰 -Kashish

Rated 5 out of 5 stars

Excelent service by the guys jn store

Excelent service by the guys jn store. Very helpful and did everything that was needed to help gey me sey up

4 April 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thank you for sharing this lovely comment, Vesal! We're thrilled to hear that our team provided such great support and ensured everything was handled smoothly. -Afaq

Rated 5 out of 5 stars

Appreciate the help Lucy gave me

Appreciate the help Lucy gave me, and her options available to my situation.

3 April 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hi Umamah, we’re pleased Lucy supported you and talked you through the choices that fit your needs. -Kishan

Rated 5 out of 5 stars

Great service from Lucy

Great service from Lucy. Greatly experience

2 April 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Really appreciate this, Adeola! Lucy will be thrilled to know her support stood out. -Manavata

Rated 5 out of 5 stars

Service in store was amazing by luiza

2 April 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thanks for your review, Abdbakar. We’re delighted to hear Luiza provided such amazing service during your visit. It’s wonderful to know her support made a positive impact on your experience. -Shivam

Rated 5 out of 5 stars

Happy customer

Happy customer. Good service from lucy

2 April 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thank you so much, Ggenti! 🎉 We’re delighted that Lucy was able to support you exactly the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish

Rated 5 out of 5 stars

very good service thanks lucy

2 April 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thanks so much, Madalina! Wonderful to hear your visit went so smoothly. Lucy will be thrilled to know her support made everything easy for you. -Manavata

Rated 5 out of 5 stars

Pratiksha was very helpful

Pratiksha was very helpful. She explained everything to me clearly and I feel confident coming back to me.

2 April 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Yay! We absolutely love hearing this, 🎉 Pratiksha really nailed it! Nothing beats walking away with outstanding customer service. You’re awesome, Hasmita! 💗 -Kashish

Rated 5 out of 5 stars

Very good

Very good, Excellent service.
Thank you so much.

31 March 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Amazing, Sandeep! We’re delighted to know our team delivered the level of care and support that made your experience smooth and enjoyable. 😇 -Prabhjeet

Rated 5 out of 5 stars

We have good experience

We have good experience

28 March 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

You've made us smile! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq

Rated 5 out of 5 stars

Friendly sales staff

Friendly sales staff
Good customer service
Excellent persuasive techniques

26 March 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Lovely feedback, Barbs 💫 It’s great to hear our team made such a positive impression and supported you with clear, confident guidance. Here’s to many more great experiences ahead 💙 -Arvind

Rated 5 out of 5 stars

Very good service

Very good service

17 March 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hi Deepthi, that’s delightful! We’re so happy to hear that you had a positive experience. Your feedback means a lot to us. -Suhaas

Rated 5 out of 5 stars

Great service from karin and…

Great service from karin and LLucy.thank you

10 March 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Bravo, Cristina! 🎊 We're thrilled to hear that Karin and LLucy made your experience epic. Thank you for sharing such an outstanding 5 ⭐ review. -Afaq

Rated 5 out of 5 stars

It's a great experience

It's a great experience

9 March 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hello Chandrika, thank you for your 5 ⭐ review! It’s wonderful to hear such kind feedback. We hope you have a fantastic day! 😊 -Neha

Rated 5 out of 5 stars

Excellent service by Jibraan

9 March 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thank you so much, Ana! Your feedback absolutely brightens our day. It’s fantastic to hear that Jibraan made such a powerful impression with his dedication and care. -Manavata

Rated 5 out of 5 stars

Jibraan’s service

Jibraan was really friendly and helpful when we went in to upgrade our contract. He explained everything well and got us the best deal he could. He gave us good options and we appreciated his service.

7 March 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thanks, Nethmini! 💖 It’s wonderful to hear how Jibraan’s warmth and patience made the whole upgrade process feel easy and rewarding. Stories like yours remind us why we love what we do! 🥰 -Kashish

Rated 5 out of 5 stars

Very good staff

Very good staff. Am also use EE network and today i coming special to purchase THREE broadband and staff handling is very good.

Appreciate 💫🫶🏼

7 March 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

That’s fantastic to hear, Aman! 🌟 We’re so glad you chose our broadband and that the team made your experience special. Your appreciation means a lot, you’ve made our day! 🌺 -Kashish

Rated 5 out of 5 stars

Thank you and good service from Lucy

Thank you and good service from Lucy

6 March 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thank you, Bhavya! We're thrilled to hear that Lucy provided such great service. Your feedback is truly appreciated, and we're grateful for the opportunity to assist you. It’s always our goal to create a positive experience. -Manavata

Rated 5 out of 5 stars

Lucy is really helpful

5 March 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Absolutely fabulous, Pramod! 🎉 We’re thrilled to hear that Lucy was such a great support. Thank you so much for taking the time to leave us a review! 😊✨ -Veronica

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