Three UK - 3Store Leicester (G'tree Gate) Reviews 

222
TrustScore 5 out of 5

5.0

23 Gallowtree Gate, LE1 5AD Leicester, Midlands, GB


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Rated 5 out of 5 stars

Lucy has been great looking after my husband in hus journey of getting a new phone. Professional and always smiling. Thank you Lucy

Company replied

Rated 5 out of 5 stars

Amirah looked after me and wife - gave us a new deal as new customer and dealt with my wueries

Company replied

Rated 5 out of 5 stars

Excellent service by Jibraan and wade - really took care of me and gave me a good deal in store.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Leicester (G'tree Gate)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 23 Gallowtree Gate, LE1 5AD, Leicester, Midlands, United Kingdom

  • 01162625846

5.0

Excellent

TrustScore 5 out of 5

222 reviews

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5.0

All reviews

(222)

32,793 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service from lucy thank you

5 March 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thank you for taking a moment to share this, Vidya. It’s fantastic to hear how well Lucy looked after you and made everything feel effortless. Feedback like yours inspires our team. -Manavata

Rated 5 out of 5 stars

Great service by Hamza

Great service by Hamza

5 March 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thank you for taking the time to share your experience, Urmila! 🌟 We’re glad Hamza gave you amazing support. -Veronica

Rated 5 out of 5 stars

Jibraan was very helpful

Jibraan was very helpful

4 March 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hi Adam, we’re pleased Jibraan’s dedication stood out. Thank you for your kind words! 💛 -Suhaas

Rated 5 out of 5 stars

Very helpful verypatient and am so glad…

Very helpful verypatient and am so glad i came

4 March 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Freda, we’re glad our team provided thoughtful support during your visit. We appreciate you taking the time to share your experience. -Suhaas

Rated 5 out of 5 stars

Lyiza made me feel welcome and sold us…

Lyiza made me feel welcome and sold us a great deal for our sin cards and home WiFi

2 March 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thank you so much for sharing your experience, Mariana. It’s wonderful to hear how genuinely supported you felt. Lyiza’s friendly approach and her ability to guide you toward the right options clearly made a real difference. -Manavata

Rated 5 out of 5 stars

Everything is good treated well

Everything is good treated well

26 February 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

We really appreciate your kind words, Mushtaq! 🌟 It’s great to know you had such a positive experience with us. Thanks for sharing 🙌 -Shivam

Rated 5 out of 5 stars

I meet a lovely young lady she helped a…

I meet a lovely young lady she helped a lot
she made good contract for me
And i am very happy with the service she gives to me

Regards
Govand Karim

24 February 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thank you for sharing your feedback, Govand. It’s great to hear that our team member created such a smooth, supportive experience and helped you set up a contract that suits you well. -Afaq

Rated 5 out of 5 stars

Had a great experience with Hamza he…

Had a great experience with Hamza he was super helpful and friendly.

17 February 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hi Tara, thank you for taking the time to share this 🎯 Hamza's dedication and care made your experience exceptional. Wishing you an amazing day 🌼 -Arvind

Rated 5 out of 5 stars

Hamza help me

Hamza help me

17 February 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Amazing, Chidimma! It’s great to hear that Hamza made such a positive impact. Moments like this brighten our day. -Afaq

Rated 5 out of 5 stars

Hamza was efficient and helped me in…

Hamza was efficient and helped me in store

17 February 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Boom 💥 Reviews like yours make our day! We're delighted that Hamza provided such great support and helped make your visit pleasant. Thanks for sharing your lovely experience with us, Nawaz 🌟 -Arvind

Rated 5 out of 5 stars

All is good

All is good
They give me a good job

12 February 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hey Suman, that’s superb! We’re glad everything was sorted out smoothly for you. Thank you for sharing this wonderful 5⭐ review! -Veronica

Rated 5 out of 5 stars

Excellent service in store

Excellent service in store, easily have me a replacement sim with no hassle

12 February 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hey Mohamed, thank you for taking the time to share this lovely feedback! We're always happy to help 😊 -Suhaas

Rated 5 out of 5 stars

Good Service By Pratiksha

6 February 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hello Naga, thank you for sharing your experience. We’re delighted Pratiksha gave you such helpful service. -Suhaas

Rated 5 out of 5 stars

So kind and helpful Lucy

So kind and helpful Lucy. We will be coming back.

5 February 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Those 5 ⭐ vibes say it all, Sharon. Hats off to Lucy for keeping excellence alive every single time. We can’t wait to welcome you back again🤗 -Ashifa

Rated 5 out of 5 stars

Lucy is a very hardworking and amazing…

Lucy is a very hardworking and amazing person. She always gives me the best deal

5 February 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Tope, thank you for taking the time to share this. It’s clear that Lucy’s dedication has made a strong impression, and your feedback inspires us to maintain that level of excellence. -Manavata

Rated 5 out of 5 stars

Lovely chat with Patricia as she…

Lovely chat with Patricia as she explained everything calmly and to my understanding.

5 February 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hey Cynthia, we’re delighted Patricia walked you through everything with such clarity and patience. -Suhaas

Rated 5 out of 5 stars

Great service from Lucy

Great service from Lucy. Thank you

2 February 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Amazing, McDonald! Great to know that Lucy was super helpful to you. Thank you so much for sharing the feedback! ☺️ -Prabhjeet

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