Found a great deal for Google Pixel 11 Pro even better than other phones.. Raluca who was the assistant manager at Leicester Highcross branch was really helpful in explaining every part of the deal an... See more
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Vicki helped me cancel a sim I had accidentally added to my account and then gave me great offer on an upgrade, helped me transfer all my data to the new phone and set up controls so I stop getting sp... See more
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Well its a 10 star review. Raluca of three leicester has been fantastic with customer service, knowledge and cheerful disposition. She is a leading light in how customer service should be. She has thr... See more
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I’m an American living in the UK for a couple years and just moved into a house in Leicester. I had issues with all the major broadband providers so I looked at other options. I’m SO HAPPY that the ot... See more
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Company details
About Three UK - 3Store Leicester (Highcross)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
LL99 Highcross Quarter, LE1 4PS, Leicester, Midlands, United Kingdom
- 01162620539
4.9
Excellent
141 reviews
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Reply from Three UK - 3Store Leicester (Highcross)
Ved, thank you for sharing such brilliant feedback. It is amazing to hear how well Raluca supported you and how strongly her help stood out. -Manavata
Rahat was brilliant
Rahat was really helpful. Fantastic customer service and even helped translate explaining it in our language. Really wish all my future interactions with Three are this good. A real asset to the team.
11 March 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hi Mr Pathan, thank you for taking the time to leave such a wonderful review. We’re so glad Rahat was able to make your experience smooth and enjoyable ⭐ -Neha
Very good experience and helpful person…
Very good experience and helpful person Raluca. I got a good deal , thanks
10 March 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Thanks for the love, Md! We absolutely love hearing that Raluca delivered such exceptional support, and it’s great to know her efforts made such a positive impact. 🥳 -Ayesha
The service from Raluca was…
The service from Raluca was expeptional and did everything as I wished. Highly recommend
10 March 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hello Graham, we’re overjoyed to know Raluca provided such attentive service. We appreciate your recommendation and kind words. -Suhaas
Reply from Three UK - 3Store Leicester (Highcross)
Hello Ronak, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Rahat was very helpful
Rahat was very helpful, excellant service. Would greatly recommend the three store in highcross!!
7 March 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Thanks so much, Linda! 🎉 We’re thrilled that Rahat could help you get everything just the way you wanted. We truly appreciate your recommendation of the Highcross Three store, enjoy your day, you’re awesome! ♥️ -Kashish
Reply from Three UK - 3Store Leicester (Highcross)
Sharda, we’re delighted Mo made your experience thoughtful and supportive. Your kind words mean a lot. -Suhaas
It was a good experience
It was a good experience, friendly and I appreciate your service today, thanks Raluca
2 March 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Thank you for the 5⭐ review, Chris! We truly appreciate you sharing your experience. It’s wonderful to hear that Raluca provided you with outstanding care. -Neha
I called customer service today with an…
I called customer service today with an issue, after no luck with them I came in store. Rabat provided great customer service 10/10
28 February 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Cynthia, thank you for sharing this. Rabat turned your visit into a positive moment with his patience and willingness to help, and your kind words truly reflect his effort. -Manavata
it was good.
19 February 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Lovely feedback, Tatenda 🌟 We’re delighted everything went smoothly for you 🙌 💙 -Shivam
Excellent help from vessy
Excellent help from vessy
Quick efficient and explained everything fully
17 February 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Thanks for your 5 ⭐ review, Rose, and it's lovely to hear that you enjoyed great customer service from Brady. We appreciate you taking the time to share this with us. -Michael
caitlin is very helpful and welcoming
caitlin is very helpful and welcoming. We've got the best customer services. Thanks to her
16 February 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
That’s awesome to hear! 🎉 Talha, we’re thrilled to hear that Caitlin made you feel so welcome and supported, and that your experience was truly exceptional. Thank you for your kind words! ☺️ -Prabhjeet
the staff was very helpul and polite
the staff was very helpul and polite . caitlin was super nice to us
16 February 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Usama, your feedback means a lot. We’re glad the team made you feel comfortable, and Caitlin will be thrilled to hear she made your visit even better. Thank you for sharing your experience. -Manavata
Excellent service
Excellent service
Met all my expectations and helped me throughout the journey
Thank you to raluca and mo
16 February 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hamza, what an amazing note to receive. Hearing that everything aligned perfectly for you is truly rewarding, and Raluca and Mo will be proud to know their commitment left such a strong impression. Thank you for sharing your journey with us. -Manavata
Customer service was brilliant
Customer service was brilliant. I had everything explained professionally and was able to come away with a brilliant deal. Thank you so much to Vessy for helping me chose the right phone and contract for me ☺️
16 February 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Love hearing this, Bobbie 💫 We’re delighted that Vessy provided such great support and helped you choose the phone and plan that suit you best. Enjoy your new device 😊 -Arvind
Very good service Vesy and Raluca
Very good service Vesy and Raluca, highly recommended
11 February 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hi Volker, we’re delighted Vesy and Raluca made your experience memorable. Your recommendation means a lot. Thank you for your review. -Suhaas
I met with lovely Vessy in store
I met with lovely Vessy in store. She has been very professional, very helpful , friendly and with fantastic people person skills
11 February 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Angela! Thank you for sharing this. It’s wonderful to hear that Vessy made your visit feel so welcoming and ensured everything went smoothly from start to finish. Hope to see you again soon! -Afaq
we was served by jj and vessa
we was served by jj and vessa, they were very professional and made you feel at ease and confident from buying from them, they were very hands on and knowledable helping put the phone together and nothing was pushed on to us that we didn’t need, very friendly service would recommend
11 February 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Thank you so much for your wonderful feedback Ellie! 🌟 We’re so pleased JJ and Vessa made you feel confident and supported, with no pressure at all. 😊 -Veronica
Everything perfect
Everything perfect. Raluca gives me best solution and warm advice.
11 February 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Boom 💥 Kegong, this is the energy we love to see from our customers! Raluca has been exceptional in her work, and we truly appreciate you sharing this. ☺️ -Kashish
JJ is very helpful person
JJ is very helpful person and very important person he talks well humble person
11 February 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hello Hussain! We're thrilled to hear you had a great experience with JJ. Thank you for the review! -Afaq
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