Found a great deal for Google Pixel 11 Pro even better than other phones.. Raluca who was the assistant manager at Leicester Highcross branch was really helpful in explaining every part of the deal an... See more
Company replied
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Vicki helped me cancel a sim I had accidentally added to my account and then gave me great offer on an upgrade, helped me transfer all my data to the new phone and set up controls so I stop getting sp... See more
Company replied
Well its a 10 star review. Raluca of three leicester has been fantastic with customer service, knowledge and cheerful disposition. She is a leading light in how customer service should be. She has thr... See more
Company replied
I’m an American living in the UK for a couple years and just moved into a house in Leicester. I had issues with all the major broadband providers so I looked at other options. I’m SO HAPPY that the ot... See more
Company replied
Company details
About Three UK - 3Store Leicester (Highcross)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
LL99 Highcross Quarter, LE1 4PS, Leicester, Midlands, United Kingdom
- 01162620539
4.9
Excellent
141 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Mo was great
Mo was great. Offered Great customer service and provided us with the best deals
6 January 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
That’s fabulous, Iva! We really love hearing that from our customers, and it means a lot to us. Thank you so much for the 5⭐ review! -Ayesha
Being very helpful kind
19 December 2025
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Wow, we absolutely love hearing this Adrian! Thank you for the fantastic 5 ⭐ review. We hope you have a wonderful day 😊 -Ashifa
Jayjay...exceptional customer service
Jayjay...exceptional customer service, give him a raise
16 December 2025
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hi there, we're so happy to hear this was your experience with Jay, we'll certainly get this passed on, thanks so much for the 5 stars! -John
Thanks to the whole team!
Huge thanks to Caitlin and Vessy who provided an exceptional service. Both understood this was about more than just giving me the details of a new contract, after I explained the poor experience I had had with another major company. Super friendly, kind and helpful - thank you both!
8 December 2025
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with Caitlin and Vessy. I'm sure they'll be thrilled to see this -Maxine
Mo was very helpful in store
Mo was very helpful in store, brilliant customer service 10/10
9 December 2025
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Customer service was 100% satisfactory…
Customer service was 100% satisfactory with Rahat.
8 December 2025
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
This is what we like to hear, Jay. Thanks for the 5⭐ review! Great work Rahat 🎉 -Jade
Reply from Three UK - 3Store Leicester (Highcross)
That's heartening, Rafique :) Thanks for a brilliant review -Scott
Very fast and good customer service
Very fast and good customer service
3 December 2025
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Thanks for your feedback, Gopichand, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Leicester (Highcross)
Thanks for this amazing 5⭐ review, Jacob. We really appreciate you taking the time to send this over to us! Great work JJ 🎉 -Jade
Reply from Three UK - 3Store Leicester (Highcross)
Hi Katie, thanks for letting us know about this experience from Vessy, we'll be sure to pass your feedback on! -John
Katelin was the best
3 December 2025
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Thanks for your feedback, Travis, and it's lovely to hear that you enjoyed great customer service from Katelin. We appreciate you taking the time to share this with us. -Michael
Good service
3 December 2025
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
We appreciate that, Barry! Thanks :) -Scott
Fantastic service
Vessy is a fantastic 3 ambassador!
She is absolutely amazing and knows her onions..
Thanks for today Vessy
25 November 2025
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hello Olufolake, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Super helpful and friendly service
Vessy was super helpful and with such friendly service, understood exactly what I was after and helped get what I wanted
21 November 2025
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Thanks for this fantastic 5⭐ review, Ashley. We really appreciate you taking the time to send this over! Well done Vessy 👏 -Jade
Mohammed’s attitude and courtesy was…
Mohammed’s attitude and courtesy was fantastic thank you for fixing my phone problems. Very kind of you. Best wishes
Ramesh
18 November 2025
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Fantastic, Ramesh, we're thrilled that Mohammed was able to offer advice to help with your phone issues and that you got everything resolved :) -Scott
Veesy was very prompt and articulate
Veesy was very prompt and articulate, helped in getting me to upgrade my account and phone, good service generally
18 November 2025
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
That's fantastic, Olasile. We're glad you had a great conversation with Veesy :) Thank you for the 5 star review -Scott
Raluca knows what she's doing
Raluca knows what she's doing, polite and efficient ! Very pleased with the service.
10 November 2025
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Thanks for this amazing 5⭐ review, Shrek. We really do appreciate you taking the time to send this over! Great work Raluca 🎉 -Jade
Reply from Three UK - 3Store Leicester (Highcross)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
great all smooth went smooth and quick
great all was smooth and quick
7 November 2025
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Thanks for this amazing 5⭐ review, Mr Kubik. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Reply from Three UK - 3Store Leicester (Highcross)
Thanks for your feedback, Duyen :) We appreciate you taking the time to share this with us. -Michael
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