Darshan and Karen were both very professional. They explained everything clearly and patiently. They offered me a good deal to remain with Three and helped me to move from business to consumer. They m... See more
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Such a amazing experience at Three Luton. Roberta the Manager and Deimante have been absolutely brilliant. They helped me set up my brand new phone, made the process so seamless and could not recommen... See more
Company replied
Saalihah Muhammed made my experience wonderful she offered me the greatest deal and convinced me to get the package, she should get a promotion as I never even knew it was this easy and efficient to g... See more
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I was served by Ayesha she is excellent very good customer Services
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Company details
About Three UK - 3Store Luton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
89 Arndale Centre, LU1 2LJ, Luton, London, United Kingdom
- 01582405466
4.9
Excellent
183 reviews
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The lady we spoke to was lovely and the…
The lady we spoke to was lovely and the environment is amazing.
7 July 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hello there, it is wonderful that our team member welcomed you so warmly and that you found the atmosphere in our space to be completely incredible. — Three Social Media Team
Good customer service and kind people
Good customer service, kind people, Deimante my customer advisor
6 July 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi there, thank you for leaving a review. We’re happy to hear that Deimante supported you so well.
– Three Social Media Team
Saalihah Muhammed 10/10
Saalihah Muhammed made my experience wonderful she offered me the greatest deal and convinced me to get the package, she should get a promotion as I never even knew it was this easy and efficient to get a new phone.I will definitely recommend to my friends and family.
3 July 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi there, thank you for the lovely review. We’re glad to know that Saalihah delivered exceptional assistance, matched you with the right plan and new device that suited your needs, and made the process simple from start to finish. Your recommendation means a lot to us.
– Three Social Media Team
Darshan and Karen excellent service
Darshan and Karen were both very professional. They explained everything clearly and patiently. They offered me a good deal to remain with Three and helped me to move from business to consumer. They made the whole experience today smooth and I appreciate it. Great service
1 July 2026
Unprompted review
Reply from Three UK - 3Store Luton
Zah, thank you for sharing your experience. It’s great to hear Darshan and Karen offered clear guidance and professional support, helping you move from business to consumer with ease. We’re glad everything was set up smoothly.
Three Social Media Team
Ayesha was really helpful.
Ayesha was really helpful! She really did her best. I ended up getting a bundle from my upgrade. Well done Ayesha from three Luton Mall
1 July 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thank you for the lovely review, Jenny! 😊 It’s great to hear that Ayesha made your upgrade experience a positive one at our Luton Mall branch. – Three Social Media Team
Reply from Three UK - 3Store Luton
Hey Mohammed! 🎊 Great to hear. Hats off to Mujhid for making the experience epic. Your feedback means a lot to us!
— Three Social Media Team
Reply from Three UK - 3Store Luton
Hi Fahad. We appreciate your feedback. It is wonderful to hear how well Zaid looked after you and how smooth your experience was from start to finish. Your comments mean a lot.
VodafoneThree Social Media Team
Very helpful with everything I needed…
Very helpful with everything I needed today
23 June 2026
Unprompted review
Reply from Three UK - 3Store Luton
Brad, that’s amazing to hear. We’re really glad you got all the support you needed today. Thank you for sharing your experience, it means a lot to us.
VodafoneThree Social Media Team
We were in three today and what a star…
We were in three today and what a star ⭐, we came across Karen . Talk about patience.She had such a difficult task And such a pleasant young lady . Thank you Karen .
23 June 2026
Unprompted review
Reply from Three UK - 3Store Luton
We appreciate your review, Nuala. We’re delighted to know that Karen managed the issue with real care and provided you with exceptional support.
– Three Social Media Team
Roberta and Deimante
Such a amazing experience at Three Luton. Roberta the Manager and Deimante have been absolutely brilliant. They helped me set up my brand new phone, made the process so seamless and could not recommend more. I have left the store feeling confident and happy! Amazing experience
19 June 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Anne 😊
Roberta and Deimante really made your visit smooth and joyful and I love that you left feeling so happy. Their help shines through your words and it’s great to hear your new phone journey started with a smile. -Kashish
I was very happy with her service
I was very happy with her service. She was very friendly and and helpful.
18 June 2026
Unprompted review
Reply from Three UK - 3Store Luton
Yay 🚀 Musa, we're thrilled that our team member provided such friendly and expert care 💫 -Arvind
Reply from Three UK - 3Store Luton
Hey Sara, you’ve just made our day! 🎉 We’re glad to hear your experience with Mujahid was excellent, and your feedback truly means a lot to us. -Neha
My experience was great.
My experience was great.
Munayeen has been a great help.
13 June 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Affan, we are delighted that your experience went so smoothly and that Munayeen provided you with such brilliant support. -Kishan
Demonte was really good at customer…
Demonte was really good at customer service.
10 June 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Booss, it’s wonderful to hear you received such strong support from Demonte during your visit. We appreciate your kind words. -Ayesha
Very helpful customer service and…
Very helpful customer service and helped me find the best deal for me
9 June 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for this fantastic review! We’re thrilled to hear our team provided excellent support and helped you get the best deal. -Neha
Munayeem is very helpful and his sevice…
Munayeem is very helpful and his sevice is absolutely fantastic!
7 June 2026
Unprompted review
Reply from Three UK - 3Store Luton
Boom 💥 Meimei, we’re thrilled that Munayeem provided such spot-on care and delivered a superb experience. -Arvind
Ayesha provide us top notch service and…
Ayesha provide us top notch service and explained everything in a polite way.
6 June 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Ishu, it’s wonderful to know Ayesha looked after you so well. Thank you for taking the time to leave such an incredible 5 ⭐ review! -Prabhjeet
Customer Service Assistant in Luton
Customer Service Assistant in Luton - Munayeem was super knowledgeable about the product and offers. Very easy to communicate too. Helped me choose the right phone and plan.
5 June 2026
Unprompted review
Reply from Three UK - 3Store Luton
That's impressive, Nikita. We're glad that Munayeem was able to help you get the best deals. Thanks for this amazing 5 ⭐ review. -Prabhjeet
Munayeem was our server today
Munayeem was our server today. We came to the store as an existing customer after our phone was stolen. The service and empathy Munayeen showed us was nothing short of excellent. We walked away with a new phone and a more relaxed mind. Thank you for your valued help.
31 May 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for sharing, 🎉 Francoise! Munayeem clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
The Roberta she was helping me a lot…
The Roberta she was helping me a lot today.She is amazing assistant manager person.
31 May 2026
Unprompted review
Reply from Three UK - 3Store Luton
This is fantastic, Malgorzata 🎉 We're pleased Roberta used her prompt expertise and stellar guidance to look after your visit flawlessly. -Arvind
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