Went in to see what offers were available for an upgrade Munayeem was very helpful for only working on the job for 2 months with more confidence he will thrive in the role
Company replied
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See what reviewers are saying
Zaid, based in the Luton store, is a superstar! I needed to change my handset & contract AND sort out getting a different broadband provider- I'd kept putting it off as I'm in the 'technically challen... See more
Company replied
I was served by Ayesha she is excellent very good customer Services
Company replied
I received excellent service from Karen and Vinay when I visited the shop they make sure I am okay throughout the journey. Thank you
Company replied
Company details
About Three UK - 3Store Luton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
89 Arndale Centre, LU1 2LJ, Luton, London, United Kingdom
- 01582405466
4.9
Excellent
196 reviews
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Reply from Three UK - 3Store Luton
Hey Stuart, thank you for your glowing review. It’s wonderful to hear Karen provided such excellent support. Wishing you a fantastic day. 😊 -Prabhjeet
Goodness and Karen are two amazing…
Goodness and Karen are two amazing persons, they are both pleasant very professional and exceptional in their service delivery , I was really satisfied with the service I got today
11 May 2026
Unprompted review
Reply from Three UK - 3Store Luton
Superb, Kemi! We love hearing that Goodness and Karen were able to help you patiently and quickly. Thanks for spreading the positivity! ✨ -Ayesha
Goodness has a good consumer care…
Goodness has a good consumer care service and she’s very patient.
11 May 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi David, great to know Goodness provided such thoughtful support and took the time to make everything feel comfortable for you. -Kishan
Reply from Three UK - 3Store Luton
Hi Favour, great to hear Ayesha made such a positive impression and delivered helpful support during your visit. -Shivam
The customer service staff was great
The customer service staff was great, takes her time explain things to my understanding
10 May 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi there, we're glad our team member took the time to explain things clearly. It’s great to know you had a positive experience. -Suhaas
Reply from Three UK - 3Store Luton
We’re so glad you felt supported and well cared for by Jamiliah. It’s wonderful knowing our service met your expectations. Wishing you a lovely day, Sinna! 🤗 -Ayesha
Reply from Three UK - 3Store Luton
Lovely to hear you had such a smooth experience, David, with the staff showing real professionalism throughout. -Manavata
Reply from Three UK - 3Store Luton
Thank you so much for the wonderful review, Saiteja ! We’re delighted to hear you had such a great experience. -Manavata
The service was good fast and excellent
8 May 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thank you, Purna. We’re super happy to know you’re extremely happy with the service you received. 🥰 -Ayesha
Three home broadband
Munayeem was very helpful.
He was polite and communicated all essential informantion in a well structured way.
5 May 2026
Unprompted review
Reply from Three UK - 3Store Luton
Zechariah! We're delighted to hear that Munayeem created such a positive experience and was able to support you so well. Your feedback truly means a lot to us. -Afaq
the best costumers service
the best costumers service, thank you Zaid 😊
29 April 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thank you for this 5 ⭐ review, Renaldo. We're glad that Zaid made everything easier for you, and we truly appreciate you taking a moment to share your feedback with us. -Prabhjeet
verry nice custom service will come…
verry nice custom service will come back with pleasure
29 April 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hey Izabela, we’re so happy to know that our staff was able to help you. Thank you for the wonderful 5⭐ review! -Ayesha
Mujahid nice guy
29 April 2026
Unprompted review
Reply from Three UK - 3Store Luton
Aman, thank you for sharing your appreciation! Mujahid’s genuine nature and supportive attitude truly shine, and we’re delighted to see that recognized. -Manavata
Reply from Three UK - 3Store Luton
Hi Liz! It is wonderful to receive such positive feedback regarding your recent interaction. Zaid is clearly an expert member of the team who ensures every visit is pleasant. -Kishan
He's a very helpful customer very…
He's a very helpful customer very professional with how he deal with customers I can tell by how he felt with me.
23 April 2026
Unprompted review
Reply from Three UK - 3Store Luton
That's brilliant, Daniel! We're super happy to hear that our staff gave you all the support you needed. Thank you so much for the 5 ⭐ review! Hope you have a wonderful day 😄 -Ayesha
Saalihah in the Luton store
Saalihah in the Luton branch was amazing. Very attentive and helpful. I have high anxiety and she had the upmost patience with me and her smile and conversation put me at ease. I got the phone that I really wanted and got a cheaper sim deal for my child which saves me alot of money, I am grateful she was on shift.
21 April 2026
Unprompted review
Reply from Three UK - 3Store Luton
Veronica, it’s lovely to know that Saalihah made your time in store feel calm and reassuring. Her attentive support helped you find the right phone and a more budget friendly option for your child, which is fantastic to hear. -Manavata
Ayesha at 3 office
Ayesha at 3 office, was pretty helpful and patient when it came to listening to my concerns. She made the procesd pretyy seamless and quick. Thank you very much Ayesha, I do appreciate your kind assistance.
20 April 2026
Unprompted review
Reply from Three UK - 3Store Luton
Amazing! It’s fantastic to hear how much of a difference Ayesha made in supporting you and ensuring everything was handled with ease. Thanks for this amazing 5 ⭐ review. -Prabhjeet
Reply from Three UK - 3Store Luton
Raj, we’re delighted your experience felt engaging and positive. We're always happy to help 😊 -Suhaas
Goodness served me today
Goodness served me today, she really paid so much attention to my concerns and really gave me what i wanted, I’m so happy with her service.
16 April 2026
Unprompted review
Reply from Three UK - 3Store Luton
You’ve totally made our day with those ⭐⭐⭐⭐⭐ vibes, Ugochi! We’re happy to know our team was on point, thanks for sharing this with us!🔥 -Kashish
Excellent job by vinay
The advisor (Vinay) was very supportive, informative.
15 April 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Shavitha, thanks for the amazing 5⭐ rating! Great to hear Vinay made everything easy and straightforward for you. Have a lovely day! 🌟 -Samad
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