Went in to see what offers were available for an upgrade Munayeem was very helpful for only working on the job for 2 months with more confidence he will thrive in the role
Company replied
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See what reviewers are saying
Zaid, based in the Luton store, is a superstar! I needed to change my handset & contract AND sort out getting a different broadband provider- I'd kept putting it off as I'm in the 'technically challen... See more
Company replied
I was served by Ayesha she is excellent very good customer Services
Company replied
I received excellent service from Karen and Vinay when I visited the shop they make sure I am okay throughout the journey. Thank you
Company replied
Company details
About Three UK - 3Store Luton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
89 Arndale Centre, LU1 2LJ, Luton, London, United Kingdom
- 01582405466
4.9
Excellent
196 reviews
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Vinay such an amazing service helped…
Vinay such an amazing service helped throughout all the process.
15 April 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Seeta. It’s great that Vinay provided top-tier support during your journey. We truly value your feedback! -Kishan
Vinay is really great at his job
Vinay is really great at his job, explained the process and was helpful.
15 April 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Neha, thanks for the amazing 5 ⭐ rating! We're glad to hear Vinay made everything easy and straightforward for you. -Samad
Great customer service
Mujahid and Karen did exceptionally well. They are knowledgeable and highly professional.
Their customer care service is top notch.
Well done to you both
12 April 2026
Unprompted review
Reply from Three UK - 3Store Luton
Woohoo 🎉 It’s fantastic that Mujahid and Karen shared their expertise so effectively and ensured you were looked after so well, Bosun. It’s wonderful to know their top-tier support made such a lasting impression 🌟 -Arvind
The customer service was awesome
The customer service was awesome. I love how Ayesha was so lovely as she guided me throughout the process. I must say she deserves an aculate. I was very satisfied with her services.
10 April 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi there, every cherished memory is shaped by people like Ayesha, whose dedication truly stands out. Serving you was an absolute joy! -Ashifa
Great deal very helpful and good…
Great deal very helpful and good customer service
8 April 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thank you for the lovely feedback, Shaheed! It’s great to hear that our team helped you secure the best deal. 🎉 We can’t wait to welcome you back again! 🥰 -Neha
Reply from Three UK - 3Store Luton
Hi there, we’re thrilled to hear you had such a positive experience. Your feedback means a lot to us. -Suhaas
Reply from Three UK - 3Store Luton
Hey Tzoulio, that’s awesome! That’s what we like to hear. Thank you for your feedback. -Neha
I had a Great experience today
I had a Great experience today, Mujahid was absolutely brilliant he exceeded my expectations he was brilliant he explained everything to me about my phone and tablet.
4 April 2026
Unprompted review
Reply from Three UK - 3Store Luton
That’s wonderful to hear, Alan. Mujahid’s commitment truly stands out, and his support made a real impact while leaving a strong impression. -Neha
Customer service was great
Customer service was great. I went for a contract sim and the team helped me to get it without any dought. It was a great experience overall
2 April 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thanks so much, Gaurab! Really glad to hear everything was handled smoothly and you got the SIM you needed without any hassle. The team will be happy to know your visit went so well. -Manavata
Mujahid provided me excellent customer…
Mujahid provided me excellent customer service, I really appreciate, thank you
2 April 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Shumaiza, we appreciate you letting us know and it’s great to hear Mujahid made your experience a positive one 😊 -Samad
Staff are excellent especially mujahid…
Staff are excellent especially mujahid manger roberta they amazing they went the extra step explaining everything very patient.
2 April 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi there 🎯 It’s great to hear the team created such a positive experience, with Mujahid and manager Roberta taking the time to explain everything clearly and support you with care and patience 💙 -Arvind
Ayesha, Tareq
Ayesha, and Tareq along with all the staff was very helpful and fantastic. Really happy with service. Thanks
1 April 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thanks so much, Rajna! We’re absolutely thrilled to hear how brilliantly Ayesha, Tareq, and the rest of the team supported you. Their dedication and positive energy clearly made your visit stand out. We truly appreciate you sharing this! -Manavata
Was great in getting me a sim deal
Was great in getting me a sim deal, Ayesha was super helpful.
1 April 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for the lovely feedback! We’re happy to know Ayesha was helpful in getting you a suitable SIM deal. 😊✨ -Veronica
Zaid has provided excellent service…
Zaid has provided excellent service today. Thank you for you help and support assistance.
1 April 2026
Unprompted review
Reply from Three UK - 3Store Luton
Bev, thank you for your outstanding 5 ⭐ review! It’s wonderful to hear that Zaid made your experience remarkable. -Suhaas
Reply from Three UK - 3Store Luton
Hi Worrell, it’s great to see you’re happy with us! We really appreciate the support. -Kishan
Perfect goodness
1 April 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thank you so much for the lovely feedback, Marian! We’re delighted to hear everything went so smoothly for you. 😊 -Veronica
Reply from Three UK - 3Store Luton
Thanks for the 5 ⭐ review, Robson! We’re glad you had a brilliant experience. Have an awesome day! -Maryalex
Vinay was very helpful with great…
Vinay was very helpful with great advice.I like his professionalism.Even, the storage was very great in helping with my upgrade system.
31 March 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thank you, Tish, for leaving such a glowing review! 🎉 We’re thrilled to hear Vinay’s guidance and the team’s support made your upgrade smooth and straightforward. Your recognition of their dedication means a lot. 😇 -Prabhjeet
Mujahid provided an excellent customer…
Mujahid provided an excellent customer service!
30 March 2026
Unprompted review
Reply from Three UK - 3Store Luton
Making our customers smile is something we strive for every day, Clement. Mujahid made that moment special. Wishing you a lovely rest of your day! -Ashifa
Was served by the lovely Jess @ 3
Was served by the lovely Jess! Reassured about paying and the whole package in itself. Purchased a iPad. Very patient and understanding! Would definitely recommend
28 March 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for sharing this, Umayma. We’re delighted Jess gave you clear guidance and made your purchase feel easy. -Shivam
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