Firstly I got what I came for which is great and I got good tips on how to improve my monthly package while getting an upgrade on a new Phone. Top class !! Szlavik on the Strand was particularly help... See more
Company replied
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Great customer service from slavyic(apologies on the name spelling)explained everything clearly really helpful on advising what would be best for our budget and threw in a few extras..Phone now set up... See more
Company replied
Szlavik was an amazing customer adviser and helped me a lot in the store. He had the patience to deal with my phone issues and was very understanding explaining everything to me. Thanks Three!
Company replied
Very helpful and nolagable.
Company replied
Company details
About Three UK - 3Store Strand
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
436 Strand, WC2R 0QN, London, London, United Kingdom
- 02073799415
4.9
Excellent
96 reviews
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I had a discovery with Szlavik
I had a discovery with Szlavik. Had an amazing and fast experience in store. Thnaks
10 November 2025
Unprompted review
Reply from Three UK - 3Store Strand
Thanks for this amazing 5⭐ review, Amal. We really do appreciate you taking the time to send this over! Great work Szlavik 🎉 -Jade
Great Choice
I was absolutely happy with my experience at three! It’s my first time joining and the customer service was great. Minhaz especially was a great support and was incredibly patient.
8 November 2025
Unprompted review
Reply from Three UK - 3Store Strand
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Very helpful
8 November 2025
Unprompted review
Reply from Three UK - 3Store Strand
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Great service
Great service, very friendly and helpful. Szlavik was great today!
6 November 2025
Unprompted review
Reply from Three UK - 3Store Strand
Hi Jayant, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
I had a wonderful experience with…
I had a wonderful experience with Szlavik at the strand store in London:) he’s offered me a much better deal than what I got online.
6 November 2025
Unprompted review
Reply from Three UK - 3Store Strand
Thanks for this amazing 5⭐ review, Huijun. We really do appreciate you taking the time to send this over! Well done Szlavik 🎉 -Jade
Szlavik helped me to setup my new…
Szlavik helped me to setup my new device in a second and created a new account easily. Very helpful person. Thanks 😊
6 November 2025
Unprompted review
Reply from Three UK - 3Store Strand
Thanks for this amazing 5⭐ review. We really do appreciate you taking the time to send this over! Well done Szlavik 🎉 -Jade
Reply from Three UK - 3Store Strand
Hello there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Very helpful
Szlavik was Very helpful, fully charged boosters and universal charging bricks pointed me to the right ones
4 November 2025
Unprompted review
Reply from Three UK - 3Store Strand
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Chris is kind and did a wonderful job
Chris is kind and did a wonderful job. Happy with his customer service:)
Jackie
4 November 2025
Unprompted review
Reply from Three UK - 3Store Strand
Thanks for your feedback, Pil, and it's lovely to hear that you enjoyed great customer service from Chris. We appreciate you taking the time to share this with us. -Michael
The problem with e-sim was resolved
The problem with e-sim was resolved. And the new sim card was issued fast and smooth.
4 November 2025
Unprompted review
Reply from Three UK - 3Store Strand
Thanks for this amazing 5⭐ review, Olga. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
During Discovery session I appreciate…
During Discovery session I appreciate your colleague’s Szlavik assistance.
His support was helpful.
4 November 2025
Unprompted review
Reply from Three UK - 3Store Strand
Thanks for this fantastic 5⭐ review, Yuri. We really do appreciate you taking the time to send this over! Great work Szlavik 🎉 -Jade
Szlavik was really helpful and’s solved…
Szlavik was really helpful and’s solved my issue immediately. Passionate and amazing person. Thank you for the discovery session also what you’ve provided me. Amazing service! Highly recommended.
4 November 2025
Unprompted review
Reply from Three UK - 3Store Strand
Thanks for your feedback, Bernice, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Always a pleasure to visit the store in…
Always a pleasure to visit the store in the Strand, Neuza always goes above and beyond to help me sort out any problems and finds me the best deals!
3 November 2025
Unprompted review
Reply from Three UK - 3Store Strand
Thanks for your feedback, Onailda, and it's lovely to hear that you enjoyed great customer service at the store. We appreciate you taking the time to share this with us. -Michael
I met Szlavik
I met Szlavik, Pauline and Minhaz in store and they are so friendly and efficient. 15 mins get my mobile route purchase sorted with great plan!
1 November 2025
Unprompted review
Reply from Three UK - 3Store Strand
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
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