Three UK - 3Store Torquay Reviews 

94
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TrustScore 5 out of 5

4.8

12 Union Street, TQ2 5PL Torquay, South, GB

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Rated 5 out of 5 stars

The guys at three store torquay are very helpful and friendly. always ready to explain things for the less technical of us out there so you know and understand exactly what's going to happen and h... See more

Company replied

Rated 5 out of 5 stars

Im with, well was with, Voxi. My brother gave me his old phone so i could get rid of my iPhone 8. Walked into the Three shop, said I wasnt with 3 but explained i was in desperate need of hel... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of dealing with the agent called Trish in store. She was really helpful and fully understanding, helping me upgrade my phone and making sure all my information was transferred with... See more

Company replied

Rated 5 out of 5 stars

We are have a very welcome warm from Dann and Kyle and they're were absolutely Fabolous and every single way. Defenitely come back and staying with 3 and will be going to the Three Store In Torquay.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Torquay

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 12 Union Street, TQ2 5PL, Torquay, South, United Kingdom

  • 01803389390

4.8

Excellent

TrustScore 5 out of 5

94 reviews

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4.8

All reviews

(94)

33,970 reviews in the last 12 months

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Rated 5 out of 5 stars

Kyle and Bency sorted a great deal on…

Kyle and Bency sorted a great deal on an s26 Ultra. Thanks guys!

19 October 2026
Unprompted review
Three UK - 3Store Torquay logo

Reply from Three UK - 3Store Torquay

Thank you for your kind words! We're delighted to hear that Kyle and Bency looked after you so well. 😊 — Three Social Media Team

Rated 5 out of 5 stars

Had a good serviceexperience with dann…

Had a good serviceexperience with dann and ben

19 October 2026
Unprompted review
Three UK - 3Store Torquay logo

Reply from Three UK - 3Store Torquay

What a fantastic compliment for our staff, Juan! 🙌 Both Dan and Ben are valuable assets to our team, and we're absolutely thrilled to hear that their assistance made such a positive impact. – Three Social Media Team

Rated 5 out of 5 stars

Kyle was really helpful and removed the…

Kyle was really helpful and removed the virus from my phone in the Three store.

19 October 2026
Unprompted review
Three UK - 3Store Torquay logo

Reply from Three UK - 3Store Torquay

Thank you for the brilliant review, Christine! 🌟 We’re glad Kyle could resolve the issue with your phone and get everything sorted for you. 📱 – Three Social Media Team

Rated 5 out of 5 stars

Trish was wonderfully helpful

Trish was wonderfully helpful! Very friendly and made me feel comfortable from the second I arrived!

16 October 2026
Unprompted review
Three UK - 3Store Torquay logo

Reply from Three UK - 3Store Torquay

Hi there 💫 Trish's warm approach put you at ease straight away. Thanks for the lovely recognition 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Lovely service from Trish

Lovely service from Trish, helped set my new phone up with ease and with a great deal

14 October 2026
Unprompted review
Three UK - 3Store Torquay logo

Reply from Three UK - 3Store Torquay

What lovely feedback, Elaine! 😊 We're so pleased Trish made the experience seamless while helping you choose a fantastic deal that suited you best. We hope you enjoy your new device. - Three Social Media team.

Rated 5 out of 5 stars

Eve and Ben were both extremely…

Eve and Ben were both extremely helpful, not only did I get a new phone, they also saved me money on contacts I already had.
Excellent service.

6 October 2026
Unprompted review
Three UK - 3Store Torquay logo

Reply from Three UK - 3Store Torquay

Yay, Malcolm! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Eve and Ben are truly awesome for making it happen! 😎 — Three Social Media Team

Rated 5 out of 5 stars

The great guys at Three Torquay

The guys at three store torquay are very helpful and friendly.
always ready to explain things for the less technical of us out there so you know and understand exactly what's going to happen and how.
The guys today sorted out our family mobile numbers on to once account and managed to save us some pounds in the process, they also ensured the family mobile account is kept separate from a business account we also have.

3 October 2026
Unprompted review
Three UK - 3Store Torquay logo

Reply from Three UK - 3Store Torquay

Your words speak volumes, Christian 💫 the team at our Torquay store took the time to bring everything together with clarity and care, while helping streamline your accounts and uncover extra value along the way 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Dann was excellent

Dann was excellent. Patient and he helped me with all my new phone. Thank you

2 October 2026
Unprompted review
Three UK - 3Store Torquay logo

Reply from Three UK - 3Store Torquay

Hey, Shirley. We're thrilled to hear that Dann was able to make your upgrade process smooth and easy. Enjoy your new phone, and thank you for choosing us! 😇 - Three Social Media Team

Rated 5 out of 5 stars

Great service

Great service
Thanks Eve- customer adviser

26 September 2026
Unprompted review
Three UK - 3Store Torquay logo

Reply from Three UK - 3Store Torquay

Hi Sally, thank you for your review. We're delighted to hear Eve provided such a positive experience and made sure you felt well looked after during your visit.— Three Social Media Team

Rated 5 out of 5 stars

Had a great experience with Kyle and…

Had a great experience with Kyle and Ben
Understood what I needed and worked according to that
Happy customer

24 September 2026
Unprompted review
Three UK - 3Store Torquay logo

Reply from Three UK - 3Store Torquay

Hey Maria, you've just made our day. It's wonderful to hear Kyle and Ben understood what mattered to you and tailored their support around your needs. Knowing you left happy makes this even sweeter.
Three Social Media Team

Rated 5 out of 5 stars

We are have a very welcome warm from…

We are have a very welcome warm from Dann and Kyle and they're were absolutely Fabolous and every single way. Defenitely come back and staying with 3 and will be going to the Three Store In Torquay.

23 September 2026
Unprompted review
Three UK - 3Store Torquay logo

Reply from Three UK - 3Store Torquay

Hey Maria, you've just made our day. It's wonderful to hear Dann and Kyle gave you such a warm welcome and made your experience so memorable. We're delighted you'll be staying with Three and look forward to welcoming you back to the Torquay store.
Three Social Media Team

Rated 5 out of 5 stars

Bency was amazing

Bency was amazing. Explained everything in great deal and was profressional 100% throughout. A pleasure and thank you very much

22 September 2026
Unprompted review
Three UK - 3Store Torquay logo

Reply from Three UK - 3Store Torquay

Thank you for sharing your experience, Arane! It's great to hear that Bency's expertise and dedication made such a positive impression. 🙌 — Three Social Media Team

Rated 5 out of 5 stars

Transfer worries solved.

Im with, well was with, Voxi. My brother gave me his old phone so i could get rid of my iPhone 8.

Walked into the Three shop, said I wasnt with 3 but explained i was in desperate need of help for the transfer, as I have valuable photos and messages.

Without hesitation, and not even being with three, The chap called Dom immediatly agreed to do the transfer free of charge.

He was so helpful and nice, I then decided to switch from Voxi after 5+ years.

Amazing service, Very friendly staff.

22 September 2026
Unprompted review
Three UK - 3Store Torquay logo

Reply from Three UK - 3Store Torquay

Hey Mark, we're glad to hear Dom was able to step in and provide the support you needed, even before you became a customer with us. It's great to know his willingness to help made such a positive impression and played a part in your decision to join Three. Thank you for the feedback. 😊💚
-Three Social Media Team.

Rated 5 out of 5 stars

Dann was really helpful

Dann was really helpful. Helped with all my queries and sorted the account and new phone out quickly. Thank you

22 September 2026
Unprompted review
Three UK - 3Store Torquay logo

Reply from Three UK - 3Store Torquay

Hey Michael, we're glad to hear Dann was able to answer your questions and help get everything arranged, including your new phone, in a timely manner. It's great to know the support you received left such a positive impression. Thank you for the feedback. 😊💚
-Three Social Media Team.

Rated 5 out of 5 stars

Thank you very much for Dann in the…

Thank you very much for Dann in the store. Always very helpful and never lets me down. Pleasure as always

17 September 2026
Unprompted review
Three UK - 3Store Torquay logo

Reply from Three UK - 3Store Torquay

Hey Tatyana, thank you for the fantastic 5⭐ review! We're delighted to hear that Dann consistently provides such outstanding support and makes every visit a great experience.-Three Social Media Team

Rated 5 out of 5 stars

Kyle was really helpful and sorted my…

Kyle was really helpful and sorted my wife and I a great deal for 2 new phones!

16 September 2026
Unprompted review
Three UK - 3Store Torquay logo

Reply from Three UK - 3Store Torquay

Hello Kuomars, we're glad Kyle was able to assist you both and make choosing your new phones simple. Thank you for taking the time to share your feedback. - Three Social Media Team

Rated 5 out of 5 stars

Customer service was fantastic

Customer service was fantastic, staff really friendly and helped me out. Great sense of humour.

13 September 2026
Unprompted review
Three UK - 3Store Torquay logo

Reply from Three UK - 3Store Torquay

Hi Michael, thank you for your review. It's great to know the team created such an enjoyable experience and provided the support you needed. We appreciate your feedback.

Three Social Media Team

Rated 5 out of 5 stars

Kyle was very helpful and removed all…

Kyle was very helpful and removed all the adverts from my phone. Thanks Kyle!

11 September 2026
Unprompted review
Three UK - 3Store Torquay logo

Reply from Three UK - 3Store Torquay

Hi Kathleen, thank you for the wonderful review! ✨ We are thrilled to hear that Kyle provided such helpful service to get your phone sorted. – Three Social Media Team

Rated 5 out of 5 stars

Great experience by eve and ben

10 September 2026
Unprompted review
Three UK - 3Store Torquay logo

Reply from Three UK - 3Store Torquay

Thanks a ton for your review, Chris! 🎉 Eve and Ben really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Fantastic deal l. Phone fixes.

Dom. Eve and bency fixed my phone full of adverts and gage me a fantastic deal on unlimited data! Couldn't be happier.

Thank you.

7 September 2026
Unprompted review
Three UK - 3Store Torquay logo

Reply from Three UK - 3Store Torquay

Oh wow, Irwin! Thank you for sharing your thoughts about Dom, Eve, and Bency.
Hearing that you couldn't be happier with your fixed phone and new deal truly makes our day 😇
— Three Social Media Team

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