Three UK - 3Store Tunbridge Wells Reviews 

102
TrustScore 5 out of 5

4.9

Upper Level, Unit 32, Royal Victoria Place, TN1 2SS Tunbridge Wells, South, GB


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Rated 5 out of 5 stars

Joe and his co-assistant were really friendly and both stood up as I walked in… anxious to serve and help out. Joe was super helpful and patient with my dumb old timer questions and jokes. Really... See more

Company replied

Rated 5 out of 5 stars

Samuel has always offered rhe BEST advice to myself and son each and every time we have visited your store in RVP. Samuel is an amazing customer advisor, always welcoming , always remembering our pa... See more

Company replied

Rated 5 out of 5 stars

Excellent service today, Samuel was so helpful (and was the reason I decided to move to 3 as he served my partner earlier this year). Got me set up so quickly, thanks!

Company replied

Rated 4 out of 5 stars

Joe was incredibly helpful and informative through the process of buying a new phone, and did not try and preasure us to purchase any extra products. Only tedious part of the process was calling th... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Tunbridge Wells

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Upper Level, Unit 32, Royal Victoria Place, TN1 2SS, Tunbridge Wells, South, United Kingdom

  • 01892517272

4.9

Excellent

TrustScore 5 out of 5

102 reviews

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4.9

All reviews

(102)

32,449 reviews in the last 12 months

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Rated 5 out of 5 stars

V good fantastic service

V good fantastic service

1 October 2025
Unprompted review
Three UK - 3Store Tunbridge Wells logo

Reply from Three UK - 3Store Tunbridge Wells

Thanks for the 5* review! We’re always working on ways to make the app better, so we appreciate your feedback. -John

Rated 5 out of 5 stars

Helpful staff

The member of staff dealing with me, Koray, was incredibly helpful and dealt with the purchase of a replacement phone in a very prompt manner

1 October 2025
Unprompted review
Three UK - 3Store Tunbridge Wells logo

Reply from Three UK - 3Store Tunbridge Wells

Hi Seamus, this is the experience we want to see for our customers! We'll definitely pass this feedback on! -John

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