Conveniently able to drop off car late on day before MOT date which helped us immensely. Talk through Video inspection under car is great to advise on condition seen. Thanks Leon. Jamie Barrett’... See more
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Review summary
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Reviews shaping this summary
My car had been booked in at hyundai Basildon. Drivers side mirror, motor needed to be replace as not operating mirror. I was greeted by Sofia friendly warm smile. What a asset this young lady i... See more
Company replied
Amazing experience! Freddie dealt with the sale from start to finish. Communication was on point whether it be a phone call or emails. We wasn’t pushed into anything but when we decided on the OMODA 7... See more
Company replied
Good customer service, great meet & greet and offered refreshments by Sarah. Given info on nearby facilities. Informed of wait times & costs. Kept updated regards wait times etc
Company replied
Company details
- Car dealer
- Vehicle Dent Removal Service
- Vehicle Parts Shop
- Vehicle Repair
- Motor vehicle dealer
- Used car dealer
Written by the company
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Contact info
4.8
Excellent
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 89% of negative reviews
Typically replies within 1 week
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Sarah was brilliant
Sarah was brilliant , she kept me informed on what was happening with my car ,
Everything was of a high standard
21 August 2026
Unprompted review
From start of raising the issue the…
From start of raising the issue the service I received from Sarah was at the level I'd expect. I don't alway receive this these days, so was a nice experience from my first phone to collecting the car.
21 August 2026
Unprompted review
Fantastic customer service.
Fantastic customer service.
Thank you Ellie for all of your help.
21 August 2026
Unprompted review
Great experience this morning booking…
Great experience this morning booking in my car for a service, MOT, and reporting my car radio was faulty. This was the speediest and friendliest hand over of paperwork and vehicles I have ever experienced. Sarah was great well done.
20 August 2026
Unprompted review
Olivia was a very pleasant young lady…
Olivia was a very pleasant young lady and welcomed me when I arrived. I was offered a choice of two cars which I found was good, and when my car was ready to be collected I saw the Olivia again which was also really good as she already knew what was happening. Olivia took the time to explain exactly what all the paperwork was, and I left feeling well looked after.
20 August 2026
Unprompted review
Ellie and Mia were lovely girls and…
Ellie and Mia were lovely girls and provided excellent customer service. Very pleased with today’s visit for my service and MOT! Would definitely recommend and will be back next year! Thank you Ellie and Mia
20 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello brian,
We're pleased to hear that Ellie and Mia made your experience so enjoyable, and we're glad you were pleased with the service and MOT. We'll make sure to pass on your positive feedback to our team.
Kind regards, Toomey MG Basildon.
Good customer service
Good customer service, great meet & greet and offered refreshments by Sarah. Given info on nearby facilities. Informed of wait times & costs. Kept updated regards wait times etc
20 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Colin,
We're so happy to hear that you had a positive experience with our team, particularly Sarah's excellent customer service and attention to detail." Thank you for taking the time to share your feedback!
Kind regards, Toomey MG Southend.
Mia Charter was very helpful
Mia Charter was very helpful, prompt communication etc.
20 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Hariprashanth,
We're really glad to hear that you had a great experience with our team! Your satisfaction is our top priority.
Kind regards, Toomey Chery Basildon.
Sarah couldn't have been more helpful!!
19 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Joe,
I'm glad to hear that Sarah was able to assist you effectively. She did a great job of providing the help you needed.
Kind regards, Toomey MG Southend.
Inster recall and more
Everything went according to plan , Jammie was really helpful and very knowledgeable. The video was a surprise and a good idea, nice to see underneath of my vehicle.
18 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Geraldine,
Thank you for sharing your wonderful experience with us! We're really glad to hear that everything went smoothly and that our team member Jamie provided excellent service.
Kind regards, Toomey Hyundai Southend.
Sarah was as helpful as always
Sarah was as helpful as always. First rate service thank you
19 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Debbie,
We're really glad to hear that our team, including Sarah, provided you with the first-rate service you deserve. Thank you for your kind words and for choosing us!
Kind regards, Toomey MG Southend.
Jamie was brilliant
Jamie was brilliant, informative, helpful and took time to answer all of our questions. Very professional.
18 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Sylvia,
Thank you for taking the time to share your wonderful experience with us! We're happy to hear that Jamie provided exceptional service, answering all your questions in a professional manner.
Kind regards, Toomey Hyundai Southend.
Great service
Great service! Promptly seen and car was ready within a few short hours. Very friendly and highly recommend.
19 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Racheal,
We're so happy to hear that you had a great experience with us! Thank you for your kind words, we're glad we could provide the level of service you expected.
Kind regards, Toomey MG Southend.
Sarah was extremely helpful and…
Sarah was extremely helpful and understanding. A real ambassador for your brand
19 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Richard,
We're glad to hear that Sarah provided a positive experience for you, and we appreciate her efforts in being understanding and helpful. We'll make sure to recognise her great customer service skills.
Kind regards, Toomey MG Southend.
Service good mot good need tv in…
Service good mot good need tv in waiting area thank you mia
19 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Nigel,
We're happy to hear that our service was good, and we'll definitely take your suggestion on board. Thank you for helping us improve!
Kind regards, Toomey MG Basildon.
Polite efficient service given by Mia…
Polite efficient service given by Mia and Ellie.
19 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Amy,
We're glad to hear that our team members, Mia and Ellie, provided you with a positive experience. Thank you for recognizing their efforts and choosing us!
Kind regards, Toomey Chery Basildon.
Great service
Fitted me in at short notice for a service. Car dropped off quickly and ready to collect within 4 hours. Sarah was really helpful when booking in. Car was cleaned and left in good condition. Will always use Southend.
19 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Sophie,
We're delighted you had a great experience with us! Thank you for your kind words, we'll keep striving to provide excellent service like Sarah did for you.
Kind regards, Toomey MG Southend.
Great service.
Great service, clean facilities. Kept up to date by Sarah on reception very helpful and friendly. Good to look at the vehicles. My first service with my first MG. Good experience.
18 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Steven,
We're delighted you had a great experience with your first MG service! Thank you for recognising our team's efforts, especially Sarah's helpfulness.
Kind regards, Toomey MG Southend.
Very good service at mg thank you Mia…
Very good service at mg thank you Mia and Ellie
19 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Nerijus,
We're glad to hear that you had a great experience with our team, including Mia and Ellie. Thank you for taking the time to share your positive feedback!
Kind regards, Toomey Nissan Basildon.
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