Always willing to go extra mile , listen to What you looking for , don't rush , always Delivered excellent holiday can't do enough For customers do all boarding passes + paper work, stress fr... See more
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Review summary
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Reviews shaping this summary
We went into Gorseinon store not knowing where we wanted to go, Lindsey was very helpful and took time looking through about 10 different places with us before we decided what we wanted. Lindsey was v... See more
Company replied
Nicola was as cheerful and helpful as always, checking things through to make sure everything was to our liking before finalizing our details. Felt taken care of and not rushed.
Company replied
The booking process was easy, relaxed, we had our children with us and staff were amazing with them. We didn’t have a particular holiday in mind but with a few ideas on what we would like the staff ma... See more
Company replied
Company details
- #29 of 205 best companies in Travel agent
- #14 of 52 best companies in Cruise Travel Agency
- #9 of 31 best companies in Currency exchange service
- #3 of 19 best companies in Travel clinic
- #14 of 102 best companies in Travel deals
- #3 of 67 best companies in Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
Travel House, Unit 44G Cwmdu Parc,, SA5 8JF, Swansea, United Kingdom
- 01792 293743
- hello@travelhouse.co.uk
- www.travelhouse.co.uk
4.9
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Olivia very helpful and does a…
Olivia very helpful and does a wonderful job Always gets us a holiday we want
22 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
the staff were great
22 September 2026
Reply from Travel House
Hi Paul,
Thank you for your 5 Star review.
It was my Pleasure.
Poppy 😊
Fantastic advice fantastic staff…
Fantastic advice fantastic staff fantastic prices Lisa the manager was great
21 September 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that you received great service and found our staff to be lovely and knowledgeable. We appreciate your kind words.
From the moment we walked into travel…
From the moment we walked into travel house, we were met with a smile and a how could I help you today. It was easy booking a holiday we had a good conversation with your rep who had a good knowledge and understanding of what we were looking for it was a great experience. Walked away both very happy and looking forward to our holidays we booked.
13 September 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that you had such a positive experience with our team. We appreciate your feedback and look forward to assisting you again.
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently have such a positive experience with our team.
Great service
Great service
Carmen in bridgend store helped me buy skiing holiday (never been skiing before ) and advised would would should book for
14 September 2026
Reply from Travel House
We are so happy to hear about your positive experience and that our team could assist you with your skiing holiday plans! We appreciate your kind words.
TThe best ever travel agent.
TThe best ever travel agent.
Dedicated, professional, swift, and competent
13 September 2026
Well informed staff quick and helpful.
8 September 2026
Reply from Travel House
Good afternoon,
Thank you so much for your lovely review. We thoroughly enjoyed looking through deals with you and we hope you have a fabulous holiday!
Many thanks,
Travel House Port Talbot
Very helpful
Very helpful, easy booking experience, ordered a ground floor room for my elderly mother and hopefully this will come to fruition after we arrive at our destination on the 5th October, overall very good experience.
20 September 2026
Recent cruise booking
Nicola was as cheerful and helpful as always, checking things through to make sure everything was to our liking before finalizing our details. Felt taken care of and not rushed.
20 September 2026
Reply from Travel House
Thank you for your fantastic 5-star review! We are so pleased to hear that you felt well taken care of and not rushed during your experience with us. We appreciate your kind words.
Excellent service
Excellent service. Always efficient and really informative regarding all things travel. Always service with a smile. 100% attention to detail.
20 September 2026
Reply from Travel House
Thank you for your fantastic 5-star review! We are so pleased to hear that you consistently receive efficient and informative service, and that our team's attention to detail made such a positive impression.
I always book with the staff in…
I always book with the staff in Aberdare Travel House.
They make sure of everything.
Always have a seamless holiday
20 September 2026
Reply from Travel House
Hiya Deb,
Thank you so much for taking the time to leave us a 5-star review! we’re so glad we could help- Emily
Great staff
Lynsey was great! Helped us book what we needed and was really helpful. She certainly knows what she is doing.
19 September 2026
They are all amazing staff
They are all amazing staff. So helpful and make your booking so easy.
13 September 2026
Laura at Neath Travel House
Laura was so friendly and professional in everything she did. Very helpful and knowledgeable about every part of our booking. Would love to have her next time that we are booking a holiday.
17 September 2026
Reply from Travel House
Thank you for your kind review it was a pleasure, to book you both
Kind regards,
Laura
Craig was exceptional very helpful and…
Craig was exceptional very helpful and informative with every query we had also we were offered light refreshments
19 September 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was exceptional, helpful, and informative, and that you enjoyed the refreshments. We appreciate your kind words.
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