Always willing to go extra mile , listen to What you looking for , don't rush , always Delivered excellent holiday can't do enough For customers do all boarding passes + paper work, stress fr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We went into Gorseinon store not knowing where we wanted to go, Lindsey was very helpful and took time looking through about 10 different places with us before we decided what we wanted. Lindsey was v... See more
Company replied
Nicola was as cheerful and helpful as always, checking things through to make sure everything was to our liking before finalizing our details. Felt taken care of and not rushed.
Company replied
The booking process was easy, relaxed, we had our children with us and staff were amazing with them. We didn’t have a particular holiday in mind but with a few ideas on what we would like the staff ma... See more
Company replied
Company details
- #28 of 204 best companies in Travel agent
- #14 of 52 best companies in Cruise Travel Agency
- #9 of 31 best companies in Currency exchange service
- #3 of 19 best companies in Travel clinic
- #14 of 102 best companies in Travel deals
- #3 of 67 best companies in Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
Travel House, Unit 44G Cwmdu Parc,, SA5 8JF, Swansea, United Kingdom
- 01792 293743
- hello@travelhouse.co.uk
- www.travelhouse.co.uk
4.9
Excellent
6k reviews
Asks customers to review
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Recent cruise booking
Nicola was as cheerful and helpful as always, checking things through to make sure everything was to our liking before finalizing our details. Felt taken care of and not rushed.
20 September 2026
Reply from Travel House
Thank you for your fantastic 5-star review! We are so pleased to hear that you felt well taken care of and not rushed during your experience with us. We appreciate your kind words.
Excellent service
Excellent service. Always efficient and really informative regarding all things travel. Always service with a smile. 100% attention to detail.
20 September 2026
Reply from Travel House
Thank you for your fantastic 5-star review! We are so pleased to hear that you consistently receive efficient and informative service, and that our team's attention to detail made such a positive impression.
I always book with the staff in…
I always book with the staff in Aberdare Travel House.
They make sure of everything.
Always have a seamless holiday
20 September 2026
Reply from Travel House
Hiya Deb,
Thank you so much for taking the time to leave us a 5-star review! we’re so glad we could help- Emily
Great staff
Lynsey was great! Helped us book what we needed and was really helpful. She certainly knows what she is doing.
19 September 2026
They are all amazing staff
They are all amazing staff. So helpful and make your booking so easy.
13 September 2026
Laura at Neath Travel House
Laura was so friendly and professional in everything she did. Very helpful and knowledgeable about every part of our booking. Would love to have her next time that we are booking a holiday.
17 September 2026
Reply from Travel House
Thank you for your kind review it was a pleasure, to book you both
Kind regards,
Laura
Craig was exceptional very helpful and…
Craig was exceptional very helpful and informative with every query we had also we were offered light refreshments
19 September 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was exceptional, helpful, and informative, and that you enjoyed the refreshments. We appreciate your kind words.
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
Excellent service
Second time we have booked with Travel house cwmbran and another great service from Katie Williams who booked the holiday for us. The whole team are lovely, Very helpful and accommodating, the whole booking process was very easy, highly recommended
19 September 2026
Reply from Travel House
Thank you so much for your wonderful 5-star review! We are so pleased to hear that you had another great experience with us and found our team helpful and accommodating. We appreciate your kind words and look forward to assisting you again.
Jamie was amazing
Jamie was amazing - excellent customer service. Will definitely be booking more holidays via travel house.
19 September 2026
Mia she is fantastic
Mia she is fantastic. And so helpful , that’s why we keep going back to her .
19 September 2026
Reply from Travel House
Thank you so much for your lovely 5 star review. We will pass your comments on to Mia. Thank you again for booking with us. Kind regards
Travel House Port Talbot
Great experience
Great experience. Annie as usual was very professional and very helpful. We always book our holiday with her.
Very friendly atmosphere in the shop.
All in all excrllent experience.
19 September 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently have such a positive experience with us and that our team creates a friendly atmosphere. We truly appreciate your loyalty and kind words.
The lady that looked after me was…
The lady that looked after me was brilliant I went in with the holiday i wanted and she found it for me and because your price came in more she gave it to me at the price of what is was online so I was chuffed
16 September 2026
Reply from Travel House
Thank you for your fantastic 5-star review! We are so pleased to hear that our team member was able to find the perfect holiday for you and ensure you received the best possible price. We're delighted you were so happy with the service!
Brilliant
Brilliant, dave went above and beyond finding a perfect few days away for a party of people with a couple of travellers being disabled.i would highly recommend
30 January 2026
Reply from Travel House
We're so happy to hear that our team was able to create a perfect and accessible getaway for your group. Thank you for your wonderful recommendation!
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
This shop and its staff are amazing so…
This shop and its staff are amazing so helpful very patient and always go above and beyond to make sure you get your perfect holiday
18 September 2026
Helpful and friendly staff throughout…
Helpful and friendly staff throughout the process
17 September 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was helpful and friendly throughout your experience with us.
Reply from Travel House
Hi Martin,
Thank You for your 5* Review. It was my pleasure to book your Cruise 😊
Poppy 😊
Booking made easy
Kelly made the whole experience of booking with travel house really easy, she changed some details with no bother and kept me updated with emails and phone calls regarding these changes, I would definitely recommend booking with them and will be booking our next trip to Japan and China when the time comes.
18 September 2026
Reply from Travel House
awe - thats really kind Karen !
thanks for your 5* review 🥰
Top class service from everyone that…
Top class service from everyone that works there.Always book my holiday there very helpful and got lots of time to help you.they always try to get the best deal for you fantastic place.
17 September 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
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