Always willing to go extra mile , listen to What you looking for , don't rush , always Delivered excellent holiday can't do enough For customers do all boarding passes + paper work, stress fr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We went into Gorseinon store not knowing where we wanted to go, Lindsey was very helpful and took time looking through about 10 different places with us before we decided what we wanted. Lindsey was v... See more
Company replied
Nicola was as cheerful and helpful as always, checking things through to make sure everything was to our liking before finalizing our details. Felt taken care of and not rushed.
Company replied
The booking process was easy, relaxed, we had our children with us and staff were amazing with them. We didn’t have a particular holiday in mind but with a few ideas on what we would like the staff ma... See more
Company replied
Company details
- #28 of 204 best companies in Travel agent
- #14 of 52 best companies in Cruise Travel Agency
- #9 of 31 best companies in Currency exchange service
- #3 of 19 best companies in Travel clinic
- #14 of 102 best companies in Travel deals
- #3 of 67 best companies in Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
Travel House, Unit 44G Cwmdu Parc,, SA5 8JF, Swansea, United Kingdom
- 01792 293743
- hello@travelhouse.co.uk
- www.travelhouse.co.uk
4.9
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Excellent, exceptionally verry helpful staff who takes Time to listen+ always deliver excellent holiday s
Always willing to go extra mile , listen to
What you looking for , don't rush , always
Delivered excellent holiday can't do enough
For customers do all boarding passes + paper work, stress free
They're absolutely brilliant
Want go anywhere else
Been using them a good 10 years
( Supporting local jobs + high st to )
18 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very professional and helpful
11 September 2026
Reply from Travel House
Good afternoon,
Thank you for your lovely review! We look forward to hearing all about your holiday.
Many thanks,
Travel House Port Talbot
Staff were very helpful and patient.
15 September 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
Reply from Travel House
Thank you so much for your 5* review - it's always a pleasure to help book your holidays. Kindest regards, Travel House Llanelli
You must be sick of me
You must be sick of me. Telling everyone how easy and convenient it is to book with travel house. I’ve just booked my 10 th holiday there. I only went in to check in for my next excursion and ended up booking for the new year. Brilliant service
10 September 2026
Reply from Travel House
We are so pleased to hear about your wonderful experiences with us! It's fantastic to know that you find booking your holidays so easy and convenient, and we truly appreciate your continued loyalty. We look forward to helping you plan many more amazing trips!
Excellent service from the Gorseinon…
Excellent service from the Gorseinon team as always.
17 September 2026
Reply from Travel House
Good Afternoon,
Thank you for taking the time to leave us a 5* service review.
It's great to hear that the service you received was excellent.
Many Thanks
Lindsey Branch Manager
Travel house Gorseinon
Reply from Travel House
Good Afternoon
Thank you for taking the time to leave us a 5* service review.
It's great to hear that my staff are friendly and knowledgeable.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Joanne was very professional in her job…
Joanne was very professional in her job very polite and new exactly what I needed great job
17 September 2026
Lindsey just makes everything easy
Lindsey just makes everything easy . She works so hard to find the right cruise for us . We have a disabled daughter and she know exactly what we need .
16 September 2026
Reply from Travel House
Good Afternoon
Thank you for taking the time to leave us a 5* service review.
It's always a pleasure finding you the right cruise that suits all your needs.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Great communication and service yet…
Great communication and service yet again!! Thank you!!!
16 September 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
First class service all the way made…
First class service all the way made our booking so easy
15 September 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
Hi went in looking for a 4 night break…
Hi went in looking for a 4 night break with coach company the lady Nicola got books helped us choose the trip that suits us very polite lady nothing was too much trouble very social looking approach felt at ease talking to her booked straight away x
15 September 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that you had such a positive experience and found the assistance helpful in choosing your perfect trip. We appreciate your kind words.
Very helpful again and certainly know…
Very helpful again and certainly know their stuff
15 September 2026
Reply from Travel House
Hi Both,
Thank you so much for your continued support and the 5* review, always a pleasure.
Kind Regards
Sophie
Reply from Travel House
Thank you for your kind review.
Many thanks,
Laura
Amanda was brilliant she phoned and…
Amanda was brilliant she phoned and told the cruise company we were going to care for my mum and mother n law and we need to board ship together and to dine together very good
14 September 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
Always a great service
Always a great service. Staff are polite and professional and prices are very competitive. We regularly book our holidays here. Excellent service
13 September 2026
Reply from Travel House
Hi Sian,
Thank you so much for your amazing 5 star review! It was pleasure helping you find your holiday. I will see you soon for your boarding passes and tickets😊
Kind regards,
Tab.
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that you experienced fantastic service from our team. We truly appreciate your kind words.
Kind Regards,
Travel House Brynhyfryd
Very welcoming staff on arriving at…
Very welcoming staff on arriving at travel house,
Really knowledgeable on the area we wanted to visit,
Thanks for making it easy.
14 September 2026
Reply from Travel House
Thank you so much for your wonderful 5-star review! We are delighted to hear that our team was welcoming and knowledgeable, making your experience easy. We truly appreciate your kind words!
Kind Regards,
Travel House Brynhyfryd
Really helpful easy to talk so quick…
Really helpful easy to talk so quick with all details
14 September 2026
Reply from Travel House
We're so happy to hear we provided quick, helpful details. We appreciate your kind words!
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