UK Parts Direct Reviews 

I ordered a iCarsoft Pro 2019 diagnostic tool from UK Parts Direct & the customer service was brilliant, all my questions where answered swiftly by the team & postage was spot on time.
The unit is quite robust and a quality feel & can access 105 system's on my 2013 Jeep Grand Cherokee, 54 system's on my wife's 2008 Fiat 500 1.3 diesel, 5 main systems on my works Ford transit, luckily no faults found on either. The tool will also do forced DPF regenerations or DPF replacement for the Jeep & Fiat along with ABS bleed for brake pad changes, fault code look up etc.
Can see the ICarsoft Pro being very useful.
If you need questions answered about the units UK Parts Direct have I can highly recommend them. Thanks Guys

Shocking customer service. Bought a code reader from them. I wasn’t impressed with it so tried to amicably return. Took ages to respond but more or less accused me of using to just clear a trouble code, and stated they will ‘check ‘ I returned item but no communication. Thankfully PayPal intervened and got full refund. Will avoid in future.

A fantastic company to know & do business with, so helpful, I was having problems with my landrover discovery & had seen the icarsoft UK Diagnostic tool advertised & decided to Email UK PARTS DIRECT to find out more information, with in a few minutes I had a Email back from a guy called Matt, whom had answered my queries extremely well & letting me know that there is always backup any time, just Email & they are there to help, that is worth alot in this day & age, so with that I placed the order, I was amazed my tool was in next morning post, plugged it into my discovery to find fault, worked perfectly & so simple to use,
A Fantastic Company with a Fantastic Product
Keith NI

UK Parts direct Range Rover L322 Diagnostic tool - Product for the money is outstanding - reads all the codes and is easily the best scanner on the market, even works with a DPF regeneration

Support from staff was brilliant, I thought I had an issue and they were really helpful

My icarsoft i910-II 'bricked' and I couldn't reinstall the software. The chap from UK Parts Direct spent his own Sunday afternoon/evening talking me through the online process. This was successful and I now have a working device. Brilliant service from him.

Can’t rate these guys highly enough, Matt in particular, I purchased an iCarsoft unit with multiple software for 5 vehicle manufacturers. Whilst uploading the data to the unit I encountered a glitch, more than likely my fault as I rarely use PC’s anymore. One phone call to Matt and he arranged for a personal file to be sent to me via email with my vehicles loaded. All sorted now in less than 24 hours. Absolutely fantastic service & support. Highly recommended. And a brilliant piece of kit which is very easy to use.

Nice sounding professional people over the phone. However, I purchased 4 TPS for a Vauxhall Insignia at the end of 2017. These initially worked fine but 6 months later one of the sensors failed. Perhaps wrongly I did not complain but simply paid for another sensor from UK PD. This second TPS was professionally fitted, nonetheless the new sensor appeared to be operating at a more powerful signal delivery to the other TPS, the net effect was another additional sensor was knocked out, two sensors do not now show on the dash monitor. Having therefore bought 5 sensors and only two working, I have tried to resolve this issue but to no effective conclusion, telephone calls now remain unreturned. Therefore, if you wish to purchase TPMS you may wish to ask ONCE FITTED IF THE SENSOR DOES NOT WORK OR HAS AN EFFECT CAUSING OTHER SENSORS NOT TO WORK. HOW WOULD YOU RESOLVE THIS? As it appears that there is little room to resolve any problems and it may be your word against theirs.

iCarsoft UK Diagnostic Tool

Refreshing to find a company that actually know the products they are selling! After asking advice over the phone from the Technical guys at UK Parts Direct (they are the official UK Distributor for iCarsoft) I decided to purchase the MB V2.0. Arrived in under 48 Hours on their Free Delivery Service and worked straight out of the box. What a great product.

I decided to update the tool a few weeks later to see if there were any software updates and ran into an issue (it can be a bit confusing at first) so contacted UK Parts Direct again and I was guided through the process by Carl - 5 minutes later, all updated.

Great product, great support and customer service. Having heard about fake diagnostic tools on the market, I am glad I purchased from UK Parts Direct.

Just wanted to say how pleased I am with the TPMS sensors that I purchased for my BMW X3 Winter wheels a few weeks ago.

I finally got around to having my Winter tyres fitted together with the new TPMS sensors and I have to say that they worked a treat as your advert said they would.

No messing about having to get the car reprogrammed, I just selected “reset” from the idrive menu and the system reinitialised and recognised the new sensors first time.

Thanks again for great service and a fantastic product.

Purchased a replacement valve stem to fit to a pressure sensor, the original valve had been mushed when I bought the car. Never having such a posh car with pressure sensors I didn't really think about it until I could no longer re-inflate the tyre.
I contacted a number of tyre places who all told me it would need a new sensor from the main dealer. Calling Hyundai they wanted a whopping £145!!! Ensuring me that this was the only way to solve the problem, I did ask about simply replacing the valve but was told it wasn't possible.
Me in a flat out panic about the cost hubby stumbles across UK parts direct and their replacement valves......at this point I have lost all hope in humanity and think all car stuff is a con and a sham. I contemplate selling a kidney on the black market to fund the tyre valve sensor thingy, and after putting it off for another couple of weeks take the plunge and order the valve - what's an £8 loss when you think your in for a £145 plus dealership bill (no doubt plus programming costs).

The valve arrives promptly with a little pack of Haribo - well done UK Parts direct you instantly won this girl over.
I contact them for advice re: fitting; and the response is polite and timely ensuring me a competent tyre fitter will have the job done in no time.

My car comes back from my mechanic and the job is done! That's right its just fixed! With £137 pound saved.

I cannot thank this company enough, my kidney is saved and the kids get fed for another week - win win. :)

Bought some tyre pressure sensors for a Range Rover sport, fit and they program themselves, they didn’t, a trip to the main dealer and a new set fitted all ok. Got told nothing they could do. Parts they sell don’t seem to work looking at there reviews. Friendly people but parts don’t work.

As the heading says, they took money from my bank, confirmed order and several days later announced they were out of stock and were cancelling, but I'd have to wait 10 days or so for a refund. When asked if they would meet my claim for damages for breach of contract, they declined to answer the question.

Genuine company for car parts. Highly recommended.