Had a great experience with Vodafone thanks to the lovely Lily who helped me with my phone upgrade today. She was so friendly, personable and incredibly helpful, taking care of everything and making t... See more
Company replied
Location
Switch locationUnit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB
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See what reviewers are saying
Was in the Vodafone Barnstaple store today with my daughter and the service received from Lily was absolutely fantastic! She was extremely helpful and friendly. Thanks so much Lily. 😊
Company replied
The member of staff was extremely helpful and dealt with all my questions very patiently and clearly. I have been very pleased with the service previously as I have been today.
Company replied
I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to g... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Barnstaple
Written by the company
Contact info
Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, United Kingdom
4.9
Excellent
258 reviews
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Reply from Vodafone UK - Barnstaple
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us,
Vodafone Social Media Team
Cameron was absolutely brilliant did…
Cameron was absolutely brilliant did everything we wanted and more
What a credit to Vodafone he is
9 September 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
We're happy to hear that you had such a positive experience with our agent Cameron.
Thanks,
Vodafone Social Media Team
Ryan at Barnstaple store provided an…
Ryan at Barnstaple store provided an excellent service!
23 August 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Cameron and Lee were both fantastic
Cameron and Lee were both fantastic! Cameron found me the best broadband deal and contracts for both my children easily. Fab!!
22 August 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Everything okay 100% now
Everything okay 100% now, Ryan answered all of my questions!
20 August 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Terry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan was professional and brilliant…
Ryan was professional and brilliant great service
16 August 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Thank you for sharing this with us Gary, this is lovely to hear!
Vodafone Social Media Team
Lily was very knowledgeable
Lily was very knowledgeable, super helpful and jargon free. Would definitely recommend
15 August 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Sharon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The service from Jack was very helpful…
The service from Jack was very helpful and we achieved everything we came in do, was very clear with his explanition
11 August 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Pauline,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lily & Ryan were brilliant talking me…
Lily & Ryan were brilliant talking me through my options for upgrading my phone
Can not fault Barnstaple branch always helpfull
4 August 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Teresa,
Thanks for the lovely review and fantastic support for Lily & Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack has been brilliant service today
Jack has been brilliant service today
2 August 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Paul,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very efficient job done very help ful…
Very efficient job done very help ful and professional
9 July 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Taylor,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack was very helpful and personable
Jack was very helpful and personable
9 July 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Irene,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack and lilt gave effected and…
Jack and lilt gave effected and knowledgeable service and where very happy happy the service
7 July 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey David,
Thanks for the lovely review and fantastic support for Jack and lilt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Barnstaple
Hey,
Thanks for the lovely review and fantastic support for Lily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Barnstaple
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack was very informative and patient!!
1 July 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Julie,
This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack was very helpful and knowledgeable
Jack was very helpful and knowledgeable
30 June 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Hi Alex,
Thank you so much for your wonderful review and the amazing support you’ve shown for Jack—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Jack was very polite and patient and…
Jack was very polite and patient and informative 10/10
23 June 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Hi Liz. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Barnstaple..
Vodafone Barnstaple... Lee in the store was perfect. He dealt with every issue and made a complcated situation, simple. Based upon our experience, an unreserved recommendation
14 June 2025
Unprompted review
Reply from Vodafone UK - Barnstaple
Hi Tony. We're happy to hear that you had a positive experience in our Barnstaple store. We appreciate your unreserved recommendation and are so glad that the team member was able to simplify a complicated situation for you.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Barnstaple
Hi Rosemary. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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