Ewan did a fantastic job in getting my three contracts renewed and didn't raise my bill even with vital extras added that I needed for my holiday in Greece. Top guy top service 👍
Company replied
Unit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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Ewan did a fantastic job in getting my three contracts renewed and didn't raise my bill even with vital extras added that I needed for my holiday in Greece. Top guy top service 👍
Company replied
Matthew Fletcher was great with myself and my husband today. I had a technical issue with a new upgrade which he sorted out immediately and upgraded my husbands phone. A credit to the Middlesbrough st... See more
Company replied
Luke was exceptional in the store today. He was warm, friendly and polite. He was very helpful and knowledgeable and made our experience in upgrading our phones easy and smooth. It was an absolute ple... See more
Company replied
I came into the store in Middlesbrough today and was helped by Matthew. He was brilliant from start to finish. I’m now saving a considerable amount of money per month on both my home broadband and... See more
Company replied
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Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom
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Matthew Fletcher was great with myself and my husband today. I had a technical issue with a new upgrade which he sorted out immediately and upgraded my husbands phone. A credit to the Middlesbrough store thank you

Reply from Vodafone UK - Middlesbrough
Excellent service from Matthew. Took his time to explain the contract and set up of the phone. Thank You!

Reply from Vodafone UK - Middlesbrough
Ewan did a fantastic job in getting my three contracts renewed and didn't raise my bill even with vital extras added that I needed for my holiday in Greece. Top guy top service 👍

Reply from Vodafone UK - Middlesbrough
Mathew was really helpful hes really nice nd he saved me money

Reply from Vodafone UK - Middlesbrough

Reply from Vodafone UK - Middlesbrough
Ewan provided fantastic service while changing over SIM cards and purchasing new ones.

Reply from Vodafone UK - Middlesbrough
Been fabulous, libby was very understanding and was an excellent customer experience

Reply from Vodafone UK - Middlesbrough
Came in to store today and was served by Ewan who was polite and very professional was smooth and plesent visit will be returning

Reply from Vodafone UK - Middlesbrough
Chloe was incredibly helpful and nothing was too much bother. Talked everything through and explained.

Reply from Vodafone UK - Middlesbrough
Mathew and luke were absolutely amazing with helping very friendly and welcoming.

Reply from Vodafone UK - Middlesbrough
Ewan was a pure delight and very knowledgeable fixed every issue i had and couldnt ask for better service , a credit to your company please give this man a holiday and a raise thank you :)

Reply from Vodafone UK - Middlesbrough
Process that was explained to me- understanding of what I wanted.
Broke things down.
Friendly and down to earth

Reply from Vodafone UK - Middlesbrough
Catlin was friendly, and she explained everything vividly to my satisfaction. She was respectful and had time you us.Excellent customer service delivery

Reply from Vodafone UK - Middlesbrough
Matthew was great! Great service, friendly and very knowledgeable. Will come in to use him again.

Reply from Vodafone UK - Middlesbrough

Reply from Vodafone UK - Middlesbrough

Reply from Vodafone UK - Middlesbrough
Jena was very helpful and professional

Reply from Vodafone UK - Middlesbrough
Matthew from Middlesbrough store is fantastic helped me set up my new phone

Reply from Vodafone UK - Middlesbrough

Reply from Vodafone UK - Middlesbrough

Reply from Vodafone UK - Middlesbrough
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