My experience today has been fantastic . Ewan who was dealing with my account was a lovely man , very informative and helped me half my current bill . I would highly recommend the store in Middlesbrou... See more
Company replied
Location
Switch locationUnit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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See what reviewers are saying
⭐⭐⭐⭐⭐ Sidra took a lot of time with me and made sure I was comfortable throughout the whole process. She was patient, professional, and really listened to what I wanted. I never felt rushed, and h... See more
Company replied
I went into the Vodafone shop at Middlesbrough the assistant name was Ewan after two fail attempts with customer services over the phone. I was advised to go into the Middlesbrough branch. I’m so glad... See more
Company replied
Ewan took time to help me upgrade my daughters phone. He also advised I could save money on my wife's number. Very polite and vast knowledge of what I needed. A great ambassador for vodafone.
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Middlesbrough
Written by the company
Contact info
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom
4.9
Excellent
309 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Ewan was fantastic today and very…
Ewan was fantastic today and very friendly.
Great customer service will be back to see him for future upgrades
15 June 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Cheryl,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience today has been fantastic…
My experience today has been fantastic . Ewan who was dealing with my account was a lovely man , very informative and helped me half my current bill . I would highly recommend the store in Middlesbrough as all the staff are very friendly and helpful .
12 June 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Christine,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ewan took time to help me upgrade my…
Ewan took time to help me upgrade my daughters phone. He also advised I could save money on my wife's number. Very polite and vast knowledge of what I needed. A great ambassador for vodafone.
10 June 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Jon,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was so nervous about coming in
I was so nervous about coming in. I had an X phone which has a swollen battery and a phone newly purchased an iPhone 17. Ewan as absolutely above and beyond. He was beyond and brilliant. Put me at ease in the Middlesbrough shop. Very kind and easily to understand. They set up my new phone and found me a family deal. He was amazing. Deserves a raise!
6 June 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Rachel,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Middlesbrough
Hey Roman,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ewan was very knowledgeable and helpful
Ewan was very knowledgeable and helpful
4 June 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Trevor,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I went into the Vodafone shop at… Middlesbrough
I went into the Vodafone shop at Middlesbrough the assistant name was Ewan after two fail attempts with customer services over the phone. I was advised to go into the Middlesbrough branch. I’m so glad I did. This guy is a credit to your company. He sorted everything out for me. Nothing was too much trouble. What can I say about him? You’re lucky to have a person like that working for you there is not many like him About customer service excellent the way he spoke excellent everything he done for me top notch well done to him. Everyone was very pleasant in the shop.
31 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sidra was so helpful resolved my issue…
Sidra was so helpful resolved my issue for me
23 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thankyou sidra
23 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jenna was really helpful sorted.The…
Jenna was really helpful sorted.The issue out on my phone really quickly.Really happy with the service in middlesbrough
22 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
Thanks for letting us know what an amazing job Jenna did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Katie helped me today in store
Katie helped me today in store. She has an amazing smile and I’m very happy with the service she provided
22 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really lovely to hear, thanks for the review for Katie!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chloe is gorgeous and the best
Chloe is gorgeous and the best! Thank you for all of your help :)
20 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Aaron,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The 2 staff members here were really…
The 2 staff members here were really helpful and tried to sort everything out. Unfortunately we had phoned customer service who were not helpful but these 2 girls Sidra and Katie were excellent.
20 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Tracy,
Thanks for the lovely review and fantastic support for Sidra and Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie and sidra helped they took bare…
Katie and sidra helped they took bare time to check my account and drop my bill down. There were so lovely and pleasant to meet.First thing in the morning, eleven out of ten stores for these lovely girls
20 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Ray,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sidra was exceptional with her…
Sidra was exceptional with her customers service, she was really considerate knowing that my son is in hospital with cancer.And she was able to go through all of my account and give me new prices and reduce my bills.Thank you.So much
19 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
Thanks for the lovely review and fantastic support for Sidra.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Sidra took a lot of time with me and made sure I was comfortable throughout the whole process. She was patient, professional, and really listened to what I wanted. I never felt rushed, and her attention to detail was amazing. Highly recommend Sidra if you want someone who genuinely cares about their clients!
19 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really please with the help on my…
Really please with the help on my Vodafone app account. Sidra took time to thoroughly go through everything and set it up for me
19 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sidra was helpful sorted out my issue…
Sidra was helpful sorted out my issue really quickly
19 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
Thanks for letting us know what an amazing job Sidra did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service Andy sorted the issue…
Excellent service Andy sorted the issue in no time
19 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really pleased with my visit with sidra
Really pleased with my visit with sidra
Sorting along a long broadband issue
19 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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