Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine. I am extremely happy with my service today I cant praise the advisor enough... See more
Company replied
Location
Switch locationUnit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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See what reviewers are saying
I visited the Vodafone store today, 19 September 2026, to get my new iPhone 18 Pro Max in Burgundy. I was assisted by Matthew, a Retail Adviser, who was extremely helpful throughout my visit.... See more
Company replied
Was served by Chloe who is a credit to Vodaphone Chloe is polite knowledgable patient and paid attention to what we requested and came up with a solution that suited our needs
Company replied
I was treated with the utmost respect and kindness by Anas and his colleagues in the shop. Excellent customer service and professionalism. All aspects of the new phone contract etc were explained clea... See more
Company replied
Company details
- Mobile network operator
- Internet provider
- Mobile Phone Shop
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Middlesbrough
Written by the company
Contact info
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom
4.9
Excellent
383 reviews
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Came in to renew our WiFi and phone…
Came in to renew our WiFi and phone contracts. Staff were great and managed to get us sorted with all new equipment and more for less per month! I believe the reps were called Fletch and Liz - thank you!
4 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Mark,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
It was great experience with ewan and…
It was great experience with ewan and he is humble and helpful for everyone
2 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
"Hey Ramya,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
It was great experience with Ewan …
It was great experience with Ewan Transfered my sim to vodafone quickly
2 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hi Jon, thank you so much for your wonderful review and the amazing support you’ve shown for Faheem, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Jenna is very friendly
Jenna is very friendly, very professional and all the staff are welcoming. Everyone always knows how to help with my phone problems :)
1 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Noelene,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ewan was fantastic in sorting out my…
Ewan was fantastic in sorting out my bill 10/10
1 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Mark,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matthew was Brilliant!
I came into the store in Middlesbrough today and was helped by Matthew. He was brilliant from start to finish. I’m now saving a considerable amount of money per month on both my home broadband and my sim only plan.
Matthew was really friendly, enthusiastic and was an extremely knowledgeable, talking me through the whole process.
Thank you Matthew!
29 June 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ewan is an exceptional example of good…
Ewan is an exceptional example of good customer service and it was lovely to be served by him.
29 June 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Leah,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came in looking for a new phone as mine…
Came in looking for a new phone as mine started slowing down, had a lovely chat with Jenna. So knowledgeable, professional and friendly! Thank you Jenna!
29 June 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Ruth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to Vodafone Middlesbrough store…
Came to Vodafone Middlesbrough store for a new phone today, Ewan was fantastic! He got me the new iPhone 17 pro max, with discounts on all my other products including broadband. He is very funny and kind 😊 thanks Ewan! Except from Flies! He hates them.
27 June 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Nikita,
Thanks for the lovely review and fantastic support for Ewan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was very helpful dealing with…
Matthew was very helpful dealing with my enquiry and putting me on the best deal
27 June 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Anthony,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The best experience as always
The best experience as always! Came in to part exchange my old phone and recived the BEST service from Ewan.
Will be back to get my partner a £16 sim!
#Ally
27 June 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
"Hey Rebecca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Ewan from Middlesbrough he is great…
Ewan from Middlesbrough he is great patience of a saint with my mam
We will be bk thank you Ewan ur a diamond 💎
26 June 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Tanya,
Thanks for the lovely review and fantastic support for Ewan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ewan was extremely helpful and…
Ewan was extremely helpful and talkative went through everything in detail. There was a powercut while I was there but he stayed professional and everything got fixed pretty quick.
Made my day great and left with a new phone. #Ally
26 June 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Craig,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Middlesbrough
Hey Luis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Libby was so helpful!!
Libby was fantastic. Looked After myself and my daughter when we came in to sort our our roaming. She got us both a great SIM deal for our phones and sorted out the roaming.
22 June 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Gemma,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Our experience with Ewan.
Me and my mam went into vodafone today for a sim upgrade and a phone upgrade, we spoke to Ewan and he was absolutely amazing, so friendly and explained everything in such detail. He showed really good and professional customer service skills. He also made us feel very welcome creating a friendly interaction.
19 June 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey lacy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Ewan was fantastic today and very…
Ewan was fantastic today and very friendly.
Great customer service will be back to see him for future upgrades
15 June 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Cheryl,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience today has been fantastic…
My experience today has been fantastic . Ewan who was dealing with my account was a lovely man , very informative and helped me half my current bill . I would highly recommend the store in Middlesbrough as all the staff are very friendly and helpful .
12 June 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Christine,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ewan took time to help me upgrade my…
Ewan took time to help me upgrade my daughters phone. He also advised I could save money on my wife's number. Very polite and vast knowledge of what I needed. A great ambassador for vodafone.
10 June 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Jon,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was so nervous about coming in
I was so nervous about coming in. I had an X phone which has a swollen battery and a phone newly purchased an iPhone 17. Ewan as absolutely above and beyond. He was beyond and brilliant. Put me at ease in the Middlesbrough shop. Very kind and easily to understand. They set up my new phone and found me a family deal. He was amazing. Deserves a raise!
6 June 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Rachel,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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