Vodafone UK - Middlesbrough Reviews 

351
TrustScore 5 out of 5

4.9

Unit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB


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Rated 5 out of 5 stars

Ewan did a fantastic job in getting my three contracts renewed and didn't raise my bill even with vital extras added that I needed for my holiday in Greece. Top guy top service 👍

Company replied

Rated 5 out of 5 stars

Matthew Fletcher was great with myself and my husband today. I had a technical issue with a new upgrade which he sorted out immediately and upgraded my husbands phone. A credit to the Middlesbrough st... See more

Company replied

Rated 5 out of 5 stars

Luke was exceptional in the store today. He was warm, friendly and polite. He was very helpful and knowledgeable and made our experience in upgrading our phones easy and smooth. It was an absolute ple... See more

Company replied

Rated 5 out of 5 stars

I came into the store in Middlesbrough today and was helped by Matthew. He was brilliant from start to finish. I’m now saving a considerable amount of money per month on both my home broadband and... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Middlesbrough

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

351 reviews

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4.9

All reviews

(351)

40,333 reviews in the last 12 months

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Rated 5 out of 5 stars

Really please with the help on my…

Really please with the help on my Vodafone app account. Sidra took time to thoroughly go through everything and set it up for me

19 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sidra was helpful sorted out my issue…

Sidra was helpful sorted out my issue really quickly

19 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey,

Thanks for letting us know what an amazing job Sidra did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service Andy sorted the issue…

Excellent service Andy sorted the issue in no time

19 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really pleased with my visit with sidra

Really pleased with my visit with sidra
Sorting along a long broadband issue

19 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sidra was so so helpful and amazing!

Sidra was so so helpful and amazing!! She explained everything and got me the best deal. I am very happy with her service!!🫶🏽

18 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

SIDRA WAS AMAZING SO HELPFUL THE…

SIDRA WAS AMAZING SO HELPFUL THE CUSTOMER SERVICE THAN WHAT WE COULD EVER EXPECT

18 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing girl sidra really helped me…

Amazing girl sidra really helped me thoroughly checked everything on my account, and simplified everything for me

18 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sidra was so helpful today with my…

Sidra was so helpful today with my phone issue.. she upgraded me aswell and I’m so happy with all the information I was given.
Such a sweet lady and kind

18 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey,

Thanks for letting us know what an amazing job Sidra did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thankyou sidra giving me new contract

Thankyou sidra giving me new contract, and cancel my pay as go

18 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Osman,

Thanks for the lovely review and fantastic support for Sidra.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ewan was super helpful

Ewan was super helpful. got me a better deal for my upgrade and helped me a new tablet aswell since he helped me save loads on my new phone upgrade!
if your visiting the vodafone middlesbrough store i would reccommend seeing and speaking to Ewan!

13 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Dale,

Thanks for the lovely review and fantastic support for Ewan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Chloe

Thank you Chloe

13 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Marc,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fanstastic service with libby i would…

Fanstastic service with libby i would highly recommend her for any new deals

12 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ewan helped us amazingly today in store…

Ewan helped us amazingly today in store saving us £40 he was very welcoming and was able to have a good chat while helping out

11 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Cameran,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ewan was a great person that has helped…

Ewan was a great person that has helped us save £40 and had a right giggle with him through it all

11 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Nicole,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gina great customer service

I went to Vodafone middlesbrough store to enquire about a free offer that was available and the girl who helped me called Georgia [gina) was very helpful and pleasant and she actually got me a discount on my phone contract whilst I was there,she was helpful and well mannerd so I give gina 10/10 well done on your customer service thanks again gina

9 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Mick,

Thanks for the lovely review and fantastic support for Georgia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jenna is very good at her job and very…

Jenna is very good at her job and very helpful so happy

8 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Varshith,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sidra ishelpful

8 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Pamela,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sidra is so good very nice girl help me…

Sidra is so good very nice girl help me alot

8 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Susana,

Thanks for the lovely review and fantastic support for Sidra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good person

Really good person , and focused on her job ! I like it

8 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Istvan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Chloe for the lovely…

Thank you Chloe for the lovely experience and sorting my new phone out for me!

8 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Angela,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

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