Ewan did a fantastic job in getting my three contracts renewed and didn't raise my bill even with vital extras added that I needed for my holiday in Greece. Top guy top service 👍
Company replied
Unit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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Ewan did a fantastic job in getting my three contracts renewed and didn't raise my bill even with vital extras added that I needed for my holiday in Greece. Top guy top service 👍
Company replied
Matthew Fletcher was great with myself and my husband today. I had a technical issue with a new upgrade which he sorted out immediately and upgraded my husbands phone. A credit to the Middlesbrough st... See more
Company replied
Luke was exceptional in the store today. He was warm, friendly and polite. He was very helpful and knowledgeable and made our experience in upgrading our phones easy and smooth. It was an absolute ple... See more
Company replied
I came into the store in Middlesbrough today and was helped by Matthew. He was brilliant from start to finish. I’m now saving a considerable amount of money per month on both my home broadband and... See more
Company replied
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Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom
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Really please with the help on my Vodafone app account. Sidra took time to thoroughly go through everything and set it up for me

Reply from Vodafone UK - Middlesbrough
Sidra was helpful sorted out my issue really quickly

Reply from Vodafone UK - Middlesbrough
Excellent service Andy sorted the issue in no time

Reply from Vodafone UK - Middlesbrough
Really pleased with my visit with sidra
Sorting along a long broadband issue

Reply from Vodafone UK - Middlesbrough
Sidra was so so helpful and amazing!! She explained everything and got me the best deal. I am very happy with her service!!🫶🏽

Reply from Vodafone UK - Middlesbrough
SIDRA WAS AMAZING SO HELPFUL THE CUSTOMER SERVICE THAN WHAT WE COULD EVER EXPECT

Reply from Vodafone UK - Middlesbrough
Amazing girl sidra really helped me thoroughly checked everything on my account, and simplified everything for me

Reply from Vodafone UK - Middlesbrough
Sidra was so helpful today with my phone issue.. she upgraded me aswell and I’m so happy with all the information I was given.
Such a sweet lady and kind

Reply from Vodafone UK - Middlesbrough
Thankyou sidra giving me new contract, and cancel my pay as go

Reply from Vodafone UK - Middlesbrough
Ewan was super helpful. got me a better deal for my upgrade and helped me a new tablet aswell since he helped me save loads on my new phone upgrade!
if your visiting the vodafone middlesbrough store i would reccommend seeing and speaking to Ewan!

Reply from Vodafone UK - Middlesbrough
Fanstastic service with libby i would highly recommend her for any new deals

Reply from Vodafone UK - Middlesbrough
Ewan helped us amazingly today in store saving us £40 he was very welcoming and was able to have a good chat while helping out

Reply from Vodafone UK - Middlesbrough
Ewan was a great person that has helped us save £40 and had a right giggle with him through it all

Reply from Vodafone UK - Middlesbrough
I went to Vodafone middlesbrough store to enquire about a free offer that was available and the girl who helped me called Georgia [gina) was very helpful and pleasant and she actually got me a discount on my phone contract whilst I was there,she was helpful and well mannerd so I give gina 10/10 well done on your customer service thanks again gina

Reply from Vodafone UK - Middlesbrough
Jenna is very good at her job and very helpful so happy

Reply from Vodafone UK - Middlesbrough
Sidra is so good very nice girl help me alot

Reply from Vodafone UK - Middlesbrough
Really good person , and focused on her job ! I like it

Reply from Vodafone UK - Middlesbrough
Thank you Chloe for the lovely experience and sorting my new phone out for me!

Reply from Vodafone UK - Middlesbrough
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