Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine. I am extremely happy with my service today I cant praise the advisor enough... See more
Company replied
Location
Switch locationUnit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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I visited the Vodafone store today, 19 September 2026, to get my new iPhone 18 Pro Max in Burgundy. I was assisted by Matthew, a Retail Adviser, who was extremely helpful throughout my visit.... See more
Company replied
Was served by Chloe who is a credit to Vodaphone Chloe is polite knowledgable patient and paid attention to what we requested and came up with a solution that suited our needs
Company replied
I was treated with the utmost respect and kindness by Anas and his colleagues in the shop. Excellent customer service and professionalism. All aspects of the new phone contract etc were explained clea... See more
Company replied
Company details
- Mobile network operator
- Internet provider
- Mobile Phone Shop
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Middlesbrough
Written by the company
Contact info
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom
4.9
Excellent
383 reviews
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Good experience
Chloe was very helpful and seemed to understand our problem and explained everything clearly.
17 August 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey PJK,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent and quick !
17 August 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey William,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matthew was very helpful and polite and…
Matthew was very helpful and polite and helped and explained everything clearly.
15 August 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Alan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I met Ewan and he made everything so…
I met Ewan and he made everything so good. His an excellent and exceptionally great at what he does. I am really glad I met a staff of Vodafone as him. Thank you Ewan.
15 August 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Nicholas,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and friendly service !
Very helpful and friendly service !
15 August 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Jenny,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Middlesbrough
"Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Would recommend!
Was great. Really knowledgeable and was able to get the best deal and an upgrade at an affordable price. Really helpful.
14 August 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hi Craig, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Phone email recovery and knew exactly…
Phone email recovery and knew exactly how to help me wish I had come to Matthew instead of Scarborough branch. He was more help than the manager in Scarborough would always come back here to see matthew
12 August 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hi Garry, thank you so much for your wonderful review and the amazing support you’ve shown for Matthew, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Ewan was absolutely amazing
Ewan was absolutely amazing
Very helpful
10 August 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Lynsey,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Middlesbrough
Hey Craig,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant member of staff
Brilliant member of staff, very friendly lad called Mathew. Saved us quite a lot of money on Broadband and our Sims
7 August 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Terence,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew Fletcher was great with myself…
Matthew Fletcher was great with myself and my husband today. I had a technical issue with a new upgrade which he sorted out immediately and upgraded my husbands phone. A credit to the Middlesbrough store thank you
1 August 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Julia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Matthew
Excellent service from Matthew. Took his time to explain the contract and set up of the phone. Thank You!
1 August 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Bethnal,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ewan did a fantastic job in getting my…
Ewan did a fantastic job in getting my three contracts renewed and didn't raise my bill even with vital extras added that I needed for my holiday in Greece. Top guy top service 👍
31 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Marc,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mathew was really helpful hes really…
Mathew was really helpful hes really nice nd he saved me money
31 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Kelly,
Thanks for the lovely review and fantastic support for Mathew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and saved me some money!
30 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Emily,
Thanks for the lovely review and fantastic support,
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Ewan provided fantastic service while…
Ewan provided fantastic service while changing over SIM cards and purchasing new ones.
29 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Been fabulous
Been fabulous, libby was very understanding and was an excellent customer experience
27 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Karen,
Thanks for the lovely review and fantastic support for Been.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant
Came in to store today and was served by Ewan who was polite and very professional was smooth and plesent visit will be returning
26 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Taylor,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe was incredibly helpful and…
Chloe was incredibly helpful and nothing was too much bother. Talked everything through and explained.
26 July 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Ben,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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