Ewan did a fantastic job in getting my three contracts renewed and didn't raise my bill even with vital extras added that I needed for my holiday in Greece. Top guy top service 👍
Company replied
Unit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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Ewan did a fantastic job in getting my three contracts renewed and didn't raise my bill even with vital extras added that I needed for my holiday in Greece. Top guy top service 👍
Company replied
Member of staff Chloe, who I dealt with exclusively throughout the whole process, was super friendly and helpful. They were very patient, knowledgeable and did a great deal for me. Very happy with my... See more
Company replied
Matthew Fletcher was great with myself and my husband today. I had a technical issue with a new upgrade which he sorted out immediately and upgraded my husbands phone. A credit to the Middlesbrough st... See more
Company replied
I came into the store in Middlesbrough today and was helped by Matthew. He was brilliant from start to finish. I’m now saving a considerable amount of money per month on both my home broadband and... See more
Company replied
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Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom
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Sidra is so good very nice girl help me alot

Reply from Vodafone UK - Middlesbrough
Really good person , and focused on her job ! I like it

Reply from Vodafone UK - Middlesbrough
Thank you Chloe for the lovely experience and sorting my new phone out for me!

Reply from Vodafone UK - Middlesbrough
The girl Sidra is very good at explaining my bill to me and helping me to understand everything on my account

Reply from Vodafone UK - Middlesbrough
Ten out of ten for Chloe! She was great help, transferred my old phone on to my new phone for me and got me a great deal. Give her a pay rise!

Reply from Vodafone UK - Middlesbrough
Thank you Chloe for a wonderful customer service experience. So professional and lovely.

Reply from Vodafone UK - Middlesbrough
Katie was really good and found me a good iPhone and new Sim contract

Reply from Vodafone UK - Middlesbrough
Ewan is very Good Guy I am very to thiz Service

Reply from Vodafone UK - Middlesbrough
Thankyou sidra for helping sort out my issue. Very happy

Reply from Vodafone UK - Middlesbrough

Reply from Vodafone UK - Middlesbrough
Libby done what was best for me today I wasn’t able to get a device but wasn’t her fault but still helped me with a SIM card for my wife and got me a good deal thank you libby

Reply from Vodafone UK - Middlesbrough
Great and efficient. Ewan in the Middlesbrough store was extremely helpful and knowledgeable. Thanks!

Reply from Vodafone UK - Middlesbrough

Reply from Vodafone UK - Middlesbrough
Katie and jenna spent time to find the right deal for my wife and helped her keep her number

Reply from Vodafone UK - Middlesbrough
Jenna always helps me when I pop into store with my phone

Reply from Vodafone UK - Middlesbrough
Sidra is really helpful really took her time to explain everything and all the offers, she has been super helpful

Reply from Vodafone UK - Middlesbrough
Sidra was exceptional today, really took her time to assist me and answer all my questions

Reply from Vodafone UK - Middlesbrough
Sidra and Chloe took their time to help me with my contract, and my things inside. Very happy

Reply from Vodafone UK - Middlesbrough
sidra is really helpful and delightful to speak to.
thank you

Reply from Vodafone UK - Middlesbrough
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