Vodafone UK - Middlesbrough Reviews 

354
TrustScore 5 out of 5

4.9

Unit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB


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Rated 5 out of 5 stars

Ewan did a fantastic job in getting my three contracts renewed and didn't raise my bill even with vital extras added that I needed for my holiday in Greece. Top guy top service 👍

Company replied

Rated 5 out of 5 stars

Member of staff Chloe, who I dealt with exclusively throughout the whole process, was super friendly and helpful. They were very patient, knowledgeable and did a great deal for me. Very happy with my... See more

Company replied

Rated 5 out of 5 stars

Matthew Fletcher was great with myself and my husband today. I had a technical issue with a new upgrade which he sorted out immediately and upgraded my husbands phone. A credit to the Middlesbrough st... See more

Company replied

Rated 5 out of 5 stars

I came into the store in Middlesbrough today and was helped by Matthew. He was brilliant from start to finish. I’m now saving a considerable amount of money per month on both my home broadband and... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Middlesbrough

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

354 reviews

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4.9

All reviews

(354)

40,464 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sidra is so good very nice girl help me…

Sidra is so good very nice girl help me alot

8 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Susana,

Thanks for the lovely review and fantastic support for Sidra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good person

Really good person , and focused on her job ! I like it

8 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Istvan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Chloe for the lovely…

Thank you Chloe for the lovely experience and sorting my new phone out for me!

8 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Angela,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

The girl Sidra is very good at…

The girl Sidra is very good at explaining my bill to me and helping me to understand everything on my account

8 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Robert,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service

Amazing service

7 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Helen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ten out of ten for Chloe

Ten out of ten for Chloe! She was great help, transferred my old phone on to my new phone for me and got me a great deal. Give her a pay rise!

6 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Ann,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Chloe for a wonderful…

Thank you Chloe for a wonderful customer service experience. So professional and lovely.

6 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Val,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie was really good and found me a…

Katie was really good and found me a good iPhone and new Sim contract

6 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Harry,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ewan is very Good Guy I am very to thiz…

Ewan is very Good Guy I am very to thiz Service

5 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hi Malik, thank you so much for your wonderful review and the amazing support you’ve shown for Ewan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Thankyou sidra for helping sort out my…

Thankyou sidra for helping sort out my issue. Very happy

5 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe fixed my phone!

Chloe fixed my phone!

5 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Sheila,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Libby done what was best for me today I…

Libby done what was best for me today I wasn’t able to get a device but wasn’t her fault but still helped me with a SIM card for my wife and got me a good deal thank you libby

4 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great and efficient

Great and efficient. Ewan in the Middlesbrough store was extremely helpful and knowledgeable. Thanks!

4 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jenna helped me get a contract sim card

4 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Dawit,

Thanks for the lovely review and fantastic support for Jenna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie and jenna spent time to find the…

Katie and jenna spent time to find the right deal for my wife and helped her keep her number

4 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey duniya

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jenna always helps me when I pop into…

Jenna always helps me when I pop into store with my phone

4 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sidra is really helpful really took her…

Sidra is really helpful really took her time to explain everything and all the offers, she has been super helpful

2 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Pratik,

Thanks for the lovely review and fantastic support for Sidra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Sidra was exceptional today

Sidra was exceptional today, really took her time to assist me and answer all my questions

2 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Naqash,

Thanks for the lovely review and fantastic support for Sidra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sidra and Chloe took their time to help…

Sidra and Chloe took their time to help me with my contract, and my things inside. Very happy

2 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Jubaida,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

sidra is really helpful and delightful…

sidra is really helpful and delightful to speak to.
thank you

2 May 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Sanghi,

Thanks for the lovely review and fantastic support for Sidra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

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