Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... See more
Company replied
Location
Switch location25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
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See what reviewers are saying
Very good service and very helpful. Was with mo and he helped me with my phone contract and sort a contract out for my iPad. Would highly recommend coming to the Solihull store
Company replied
We had a very distressing situation where a household member had unknowingly not paid bills, resulting in a single mother & 2 children’s’ phones being cut off. Awaas & Hassan at Vodaphone Solihull sp... See more
Company replied
Came into store because my phone had an issue where there was a virus and multiple pop ups on my screen which stopped me from accessing messages and calls. Met with Ricardo instore who got Waasi to he... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Solihull Crescent Arcade
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, United Kingdom
5.0
Excellent
725 reviews
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Waasi was absolutely wonderful and I…
Waasi was absolutely wonderful and I would recomend him highly and its thanks to him I shall stay with Vodafone so thankyou Waasi and Vodafone Solihull for such a kind, caring and proffesional experience 🤩
29 May 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came in to store for help with a sim…
Came in to store for help with a sim swap. Spoke with ricardo he was very good and helped me very fast. Thank you
27 May 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Tania,
Thanks for the lovely review and fantastic support for Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to sort my phone out for…
Came in to sort my phone out for roaming. Met Ricardo who set me up on the app and sorted my data out for my holiday. Brilliant chap appreciate you
27 May 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Jonathan,
Thanks for the lovely review and fantastic support for Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in to get all my Vodafone lines…
Came in to get all my Vodafone lines upgraded and better prices. Met with Ricardo in store who was amazing and helped me to get the newest iPhone for the best price and lower my broadband bill also. He was great can’t thank him and Will enough for helping me get my new phone. Thank you guys!
27 May 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Jullet,
Thanks for the lovely review and fantastic support for Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
waasi was so helpful and was lovely and…
waasi was so helpful and was lovely and made our experience easy
20 May 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Evie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Pat,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Waasi was superb
Waasi was superb. Brilliant chap and wonderful man to deal with. Looked after me and provided me the best deal.
20 May 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Keith,
Thanks for the lovely review and fantastic support for Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. A big thank you to Waasi. First class and looked after me with a fantastic deal.
20 May 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hi Lorraine, thank you so much for your wonderful review and the amazing support you’ve shown for Waasi, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
It was so good to hear from the team at…
It was so good to hear from the team at Vodafone team Waasi was excellent
19 May 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great customer service
Zeyneb was great again, helping me setting up my new phone.
Great customer service and just very helpful. Thank you!
16 May 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
Thanks for letting us know what an amazing job Zeyneb did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brilliant service from Zee
Brilliant service from Zee. I would definitely recommend seeing her for the best deals. Thanks a lot
16 May 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Kabir,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
We travelled from Coventry again to…
We travelled from Coventry again to update our phones at this Vodafone store due to the service we received last time. Luckily we had Mo again to sort this out. Outstanding service. Definitely be back again!
16 May 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jay was very helpful
Jay was very helpful, and ensured we had a good experience. He helped resolve my issue and also lessened my confusion on plans.
16 May 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Liz,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
We had a very personal experience
We had a very personal experience, Mo was clear in all he discussed, very patient, helpful. We returned to this store solely because of our previous experience with Mo. A credit to your company.
16 May 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Good customer relations
Good customer relations, Jay was curtious and efficient
16 May 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Paul,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mo was really helpful and great help.
14 May 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey James,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excelent service adviser Zee really
Excelent service adviser Zee really. Helpful and thorough really pleased with service given
14 May 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Roop,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
William was absolutely fabulous
William was absolutely fabulous, friendly and even saved me a packet on my other lines, thank you William for an impeccable customer service, and so helpful on my upgrade
7 May 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Adele,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The customer service received today…
The customer service received today from Zeyneb was fantastic. She went above and beyond what we expected. Brilliant asset to your team.
7 May 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Adam,
Thanks for the lovely review and fantastic support for Zeyneb.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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