I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more
Company replied
49 Dudley Street, WV1 3ER Wolverhampton, GB
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I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more
Company replied
Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process. We were advised that it would... See more
Company replied
Came into store, my phone was hacked witn viruses, was expecting the worse however Leah,just sorted it,so happy everything was done smoothly with smiles, and a few helpful tips.. Thanks a lot Leah,u... See more
Company replied
Spoke with Jack who was excellent. Jack has the perfect personality for customer facing transactions. All quick and easy for purchase of new phone & watch. Thank you
Company replied
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49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom
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My experience was great, Kye served me well, we had a good chat and processed my replacement sim ultra fast! 👍🏾

Reply from Vodafone UK - Wolverhampton
Leah was absolutely amazing if it wasn't for her I was gonna change my provider but she kept me as your loyal customer for over ten years she should be the manager of this location as I've been coming here for over ten years and she is the best retail advisor I've ever had

Reply from Vodafone UK - Wolverhampton
been to wolverhampton Vodafone store today, our server was jack and he offered great customer service and was patient with all our questions, as well as this the number of offers available had been out the roof . Thanks jack.

Reply from Vodafone UK - Wolverhampton
Amazing service from Kye today - very professional and helped us get a good deal. Will be coming back again for sure. Definitely recommend.

Reply from Vodafone UK - Wolverhampton
Very professional and good service from Kye. They helped us find a good deal and we were very satisfied with the hospitality we received.

Reply from Vodafone UK - Wolverhampton
Cristina N has been very helpfull today, she helped me find the best deal

Reply from Vodafone UK - Wolverhampton
I was seen by kye he wad brilliant start to finished helped me upgrade my handset from s23 to a s26
I definitely recommend this Wolverhampton branch and the store manager harj was very helpful helped me remove my virus on my old phone definitely recommend

Reply from Vodafone UK - Wolverhampton
Aysha was brilliant helped my to get my new phone all sorted system a little slow losing but very friendly staff nothing to much of a problem

Reply from Vodafone UK - Wolverhampton
Great service from the team. Thankyou to Jas and Sukh for all your wonderful help! Great customer service and support!

Reply from Vodafone UK - Wolverhampton
Staff were very helpful Harj and katie … excellant service… sorted us out … quickly … outstanding xx

Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton
I wanted to leave a review for Kye at the Wolverhampton Vodafone store to recognise the excellent service I received.
Kye was incredibly helpful, patient, understanding and kind throughout my visit. He took the time to listen, explained everything clearly, and never made me feel rushed or pressured. Nothing was too much trouble, and he genuinely wanted to find the best solution for me.
Kye is a real credit to the Wolverhampton store and to Vodafone as a business. Customer service like his is becoming increasingly rare, and he is a fantastic ambassador for the company. Thank you, Kye, for going above and beyond, it was a pleasure to be looked after by someone who clearly cares about their customers.

Reply from Vodafone UK - Wolverhampton
It’s an Amazing experience katie is very nice very helpful and very helping

Reply from Vodafone UK - Wolverhampton
Christina N was extremely helpful and provided a swift transaction for what we wanted.
She was polite and professional, if you ever need assistance ask for Christina N.
Thank you for your help today

Reply from Vodafone UK - Wolverhampton
Great deal at three Vodafone with Shabs . Highly recommend him

Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton
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