Vodafone UK - Wolverhampton Reviews 

551
TrustScore 5 out of 5

5.0

49 Dudley Street, WV1 3ER Wolverhampton, GB


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Rated 5 out of 5 stars

I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more

Company replied

Rated 5 out of 5 stars

Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process. We were advised that it would... See more

Company replied

Rated 5 out of 5 stars

Came into store, my phone was hacked witn viruses, was expecting the worse however Leah,just sorted it,so happy everything was done smoothly with smiles, and a few helpful tips.. Thanks a lot Leah,u... See more

Company replied

Rated 5 out of 5 stars

Spoke with Jack who was excellent. Jack has the perfect personality for customer facing transactions. All quick and easy for purchase of new phone & watch. Thank you

Company replied


Company details


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  • 49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

551 reviews

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1-star

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5.0

All reviews

(551)

40,969 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience was great

My experience was great, Kye served me well, we had a good chat and processed my replacement sim ultra fast! 👍🏾

23 July 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Ebenezer,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leah was absolutely amazing if it…

Leah was absolutely amazing if it wasn't for her I was gonna change my provider but she kept me as your loyal customer for over ten years she should be the manager of this location as I've been coming here for over ten years and she is the best retail advisor I've ever had

22 July 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Tobias,

Thanks for the lovely review and fantastic support for Leah .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

been to wolverhampton Vodafone store…

been to wolverhampton Vodafone store today, our server was jack and he offered great customer service and was patient with all our questions, as well as this the number of offers available had been out the roof . Thanks jack.

22 July 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Jaspreet,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fabulous service by jas

20 July 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Manpreet,

Thanks for the lovely review and fantastic support for Jas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Kye!

Amazing service from Kye today - very professional and helped us get a good deal. Will be coming back again for sure. Definitely recommend.

20 July 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Robin,

Thanks for the lovely review and fantastic support for Kye.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Thank You Cristina Dinca

20 July 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Amaechi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing Service

Very professional and good service from Kye. They helped us find a good deal and we were very satisfied with the hospitality we received.

20 July 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Kelly,

Thanks for the lovely review and fantastic support for Kye.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Jack

19 July 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Joseph,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cristina N has been very helpfull…

Cristina N has been very helpfull today, she helped me find the best deal

19 July 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Archie,

Thanks for the lovely review and fantastic support for Cristina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was seen by kye he wad brilliant…

I was seen by kye he wad brilliant start to finished helped me upgrade my handset from s23 to a s26
I definitely recommend this Wolverhampton branch and the store manager harj was very helpful helped me remove my virus on my old phone definitely recommend

19 July 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Deb,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aysha was brilliant helped my to get my…

Aysha was brilliant helped my to get my new phone all sorted system a little slow losing but very friendly staff nothing to much of a problem

19 July 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Christy,

Thanks for the lovely review and fantastic support for Aysha. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from the team

Great service from the team. Thankyou to Jas and Sukh for all your wonderful help! Great customer service and support!

18 July 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Robyn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were very helpful Harj and katie…

Staff were very helpful Harj and katie … excellant service… sorted us out … quickly … outstanding xx

18 July 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Rolo,

Thanks for the lovely review and fantastic support for Harj and Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

Good customer service . Very fast and helpful

15 July 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Gabriela,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kye was an amazing person to deal with

I wanted to leave a review for Kye at the Wolverhampton Vodafone store to recognise the excellent service I received.

Kye was incredibly helpful, patient, understanding and kind throughout my visit. He took the time to listen, explained everything clearly, and never made me feel rushed or pressured. Nothing was too much trouble, and he genuinely wanted to find the best solution for me.

Kye is a real credit to the Wolverhampton store and to Vodafone as a business. Customer service like his is becoming increasingly rare, and he is a fantastic ambassador for the company. Thank you, Kye, for going above and beyond, it was a pleasure to be looked after by someone who clearly cares about their customers.

12 July 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Jo,

Thanks for the lovely review and fantastic support for Kye.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It’s an Amazing experience katie is…

It’s an Amazing experience katie is very nice very helpful and very helping

13 July 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Raja,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Christina N

Christina N was extremely helpful and provided a swift transaction for what we wanted.

She was polite and professional, if you ever need assistance ask for Christina N.

Thank you for your help today

13 July 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hi Rachel, thank you so much for your wonderful review and the amazing support you’ve shown for Christina, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Great deal at three Vodafone with Shabs…

Great deal at three Vodafone with Shabs . Highly recommend him

13 July 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Nizam,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good overall its best experience

13 July 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Gaggi,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Rated 5 out of 5 stars

Friendly efficient helpful staff.

11 July 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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