I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more
Company replied
49 Dudley Street, WV1 3ER Wolverhampton, GB
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I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more
Company replied
Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process. We were advised that it would... See more
Company replied
Came into store, my phone was hacked witn viruses, was expecting the worse however Leah,just sorted it,so happy everything was done smoothly with smiles, and a few helpful tips.. Thanks a lot Leah,u... See more
Company replied
I had a great experience at the Vodafone store in Wolverhampton, thanks to Jack. He was incredibly patient, friendly, and knowledgeable throughout the whole process. He took the time to explain all th... See more
Company replied
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49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom
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Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton
Kate was excellent and I am always happy to come in. She always has time for me and has helped me every time I come into store. She is very patient and a lovely young girl.

Reply from Vodafone UK - Wolverhampton
Shaibs was amazing. Give me a good deal so i took another sim for my daughter

Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton
Cristina dinca was very helpful and friendly great support

Reply from Vodafone UK - Wolverhampton
I had a great experience with the Vodafone representative. They were friendly, professional, and explained all the home broadband options clearly. The whole process was quick and hassle-free, and they helped me choose the best package for my needs. Excellent customer service—I would highly recommend them to anyone looking for Vodafone home broadband. Thank you!

Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton
Jas was super helpful when it came to purchasing a new iphone, explained everything really well and in simple terms to ensure we understood everything. He was really helpful in explaing all the different contracts we could purchase. Really helpful, really polite, really approacable could easy have a laugh with him. Amazing service.

Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton
Looked after by Kye. Great advisor who was friendly and attentive.

Reply from Vodafone UK - Wolverhampton
Came in to store looking for an ipad for my business . After dealing with countless issues katie and leah were fantastic and kept the morale high despite the obstacles, they did a great job and helped alot

Reply from Vodafone UK - Wolverhampton
Came in to have a look at some phones as i’m looking to upgrade, wasn’t too sure what i wanted, spoke to a staff member called Leah and she was super helpful, very knowledgeable. 👍🏼

Reply from Vodafone UK - Wolverhampton
Went in to cancel my contract but after having a conversation with Leah she managed to convince me to stay and even upgraded me will be recommending this store to friends and family based on my experience.

Reply from Vodafone UK - Wolverhampton
Shahs was great sorted my broadband and and sim saved me £40 a month

Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton
Quick services. Full explanation and offers that are very tempting.Sharron was very friendly and good at helping me with what I needed.

Reply from Vodafone UK - Wolverhampton
Service from Aysha was great.
But your system computer was really slow.

Reply from Vodafone UK - Wolverhampton
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