I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more
Company replied
49 Dudley Street, WV1 3ER Wolverhampton, GB
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I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more
Company replied
Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process. We were advised that it would... See more
Company replied
Came into store, my phone was hacked witn viruses, was expecting the worse however Leah,just sorted it,so happy everything was done smoothly with smiles, and a few helpful tips.. Thanks a lot Leah,u... See more
Company replied
I had a great experience at the Vodafone store in Wolverhampton, thanks to Jack. He was incredibly patient, friendly, and knowledgeable throughout the whole process. He took the time to explain all th... See more
Company replied
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49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom
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Service from Aysha was great.
But your system computer was really slow.

Reply from Vodafone UK - Wolverhampton
Came into store looking for an upgrade
I spoke to Leah who was very knowledgeable and I felt at ease , she helped me find the best deal and also some offers I can have as well
Will recommend her to my friends

Reply from Vodafone UK - Wolverhampton
Kate was very pleasant, she listened to my needs,explained to me in details of what’s needed to be done.And made me come to my conclusions, I will recommed her to all my friends and family.

Reply from Vodafone UK - Wolverhampton
Thank you Cristina Dinca for helping us today with our broadband and 3 SIM cards . Best deal

Reply from Vodafone UK - Wolverhampton
Thank you so much Cristina Dinca for your assistance. You made the transition so easy and interesting. 🤝

Reply from Vodafone UK - Wolverhampton
Kye was very helpful, was able to sort my current issue out. He showed great customer service and was very respectful.

Reply from Vodafone UK - Wolverhampton
Kye was very helpful today and supported me with the help need in store

Reply from Vodafone UK - Wolverhampton
Mine and my husbands experience in the Wolverhampton branch has been exceptional. We were served by Katie who helped us improve our current broadband contract. She then was incredibly patient while we picked out new contracts for both our phones and then proceeded to move our phone files to the new phones. Couldn't have asked for anything else! Brilliant service.

Reply from Vodafone UK - Wolverhampton
Good customer service . No pushing more expensive contracts . Listened and helped at every point throught the purchase . With Katie at the Wolverhampton branch . Really recommend

Reply from Vodafone UK - Wolverhampton
Went in to Vodafone Wolverhampton for an upgrade and was really looked after superbly by Kye, he went through my options and took mynorder there and then, a real pleasure to do business with, thanks again Kye

Reply from Vodafone UK - Wolverhampton
Brilliant service by Katie Kye and jas very friendly

Reply from Vodafone UK - Wolverhampton
kye and jas helped me sort out my sim cards gave me a brilliant deal fantastic service by both these lads!!!

Reply from Vodafone UK - Wolverhampton
Thank you Cristina Dincă for your help today

Reply from Vodafone UK - Wolverhampton
I had to go into the Vodafone store yesterday evening as my Sim had become blocked, it was nearly closing time but Kye one of the store assistants was really helpful and got my phone working again! He was very polite and professional, a lovely young man!

Reply from Vodafone UK - Wolverhampton
I had a good customer service rep who explained all that I needed to know about the SIM card I purchased

Reply from Vodafone UK - Wolverhampton
Amazing experience well given guidance and good to go for it.

Reply from Vodafone UK - Wolverhampton
Was assisted by Kye at Vodafone in Wolverhampton. Great guy. Helped me sort my sim replacement out.
Highly recommended store

Reply from Vodafone UK - Wolverhampton
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