I was really impressed with Jack. I went into the shop for two reasons 1) day roaming 2) new phone. He was friendly, knowledgeable and helped by talking through the different options. I felt confident... See more
Company replied
49 Dudley Street, WV1 3ER Wolverhampton, GB
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I was really impressed with Jack. I went into the shop for two reasons 1) day roaming 2) new phone. He was friendly, knowledgeable and helped by talking through the different options. I felt confident... See more
Company replied
Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process. We were advised that it would... See more
Company replied
I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more
Company replied
Mine and my husbands experience in the Wolverhampton branch has been exceptional. We were served by Katie who helped us improve our current broadband contract. She then was incredibly patient while we... See more
Company replied
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49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom
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Thank you Cristina Dincă for your help today

Reply from Vodafone UK - Wolverhampton
I had to go into the Vodafone store yesterday evening as my Sim had become blocked, it was nearly closing time but Kye one of the store assistants was really helpful and got my phone working again! He was very polite and professional, a lovely young man!

Reply from Vodafone UK - Wolverhampton
I had a good customer service rep who explained all that I needed to know about the SIM card I purchased

Reply from Vodafone UK - Wolverhampton
Amazing experience well given guidance and good to go for it.

Reply from Vodafone UK - Wolverhampton
Was assisted by Kye at Vodafone in Wolverhampton. Great guy. Helped me sort my sim replacement out.
Highly recommended store

Reply from Vodafone UK - Wolverhampton
Came in looking for an upgrade & Jack was brilliant. Really attentive & made the product change seamless. Highly recommend if you’re looking for a new phone, definitely come to the Wolverhampton branch!

Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton
Had a great conversation with Shabs.
He got me the best data plan with three sim card and also explained everything properly.
Loved the customer service!

Reply from Vodafone UK - Wolverhampton
Best experience Kye who help us to take a best SIM card deal! Great service offered by Kye

Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton
We went to the Vodafone store and were welcomed by the lovely Jack. Customer service was great, he was attentive, kind and polite from beginning to the end. Really happy with Jack service, he recommended my friend with the best deal that was available. 100% recommend Vodafone and the customer services.

Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton
Jas gave me and my husband fantastic service

Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton
i've been served by shabs such as a good friendly and generous man, i got my first contract with vodafone , thanks for having me.

Reply from Vodafone UK - Wolverhampton
Jas and Kye gave me brilliant service 10/10

Reply from Vodafone UK - Wolverhampton
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