Vodafone UK - Wolverhampton Reviews 

559
TrustScore 5 out of 5

5.0

49 Dudley Street, WV1 3ER Wolverhampton, GB


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Rated 5 out of 5 stars

I was really impressed with Jack. I went into the shop for two reasons 1) day roaming 2) new phone. He was friendly, knowledgeable and helped by talking through the different options. I felt confident... See more

Company replied

Rated 5 out of 5 stars

Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process. We were advised that it would... See more

Company replied

Rated 5 out of 5 stars

I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more

Company replied

Rated 5 out of 5 stars

Mine and my husbands experience in the Wolverhampton branch has been exceptional. We were served by Katie who helped us improve our current broadband contract. She then was incredibly patient while we... See more

Company replied


Company details


Contact info

  • 49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

559 reviews

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5.0

All reviews

(559)

41,964 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Cristina Dincă for your help…

Thank you Cristina Dincă for your help today

11 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had to go into the Vodafone store…

I had to go into the Vodafone store yesterday evening as my Sim had become blocked, it was nearly closing time but Kye one of the store assistants was really helpful and got my phone working again! He was very polite and professional, a lovely young man!

10 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Gurdev,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a good customer service rep who…

I had a good customer service rep who explained all that I needed to know about the SIM card I purchased

2 June 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Oladunniakinwamide,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Services

Customer service

10 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hi Stephen, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience well given guidance…

Amazing experience well given guidance and good to go for it.

9 June 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Nav,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cooperative staff

9 June 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Azam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was assisted by Kye at Vodafone in…

Was assisted by Kye at Vodafone in Wolverhampton. Great guy. Helped me sort my sim replacement out.

Highly recommended store

8 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from Jack

Came in looking for an upgrade & Jack was brilliant. Really attentive & made the product change seamless. Highly recommend if you’re looking for a new phone, definitely come to the Wolverhampton branch!

8 June 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kye is best sim dealer

Kye is best sim dealer

8 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Bikash,

Thanks for the lovely review and fantastic support for Kye.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a great conversation with Shabs.

Had a great conversation with Shabs.
He got me the best data plan with three sim card and also explained everything properly.
Loved the customer service!

8 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hi Shuvam , thank you so much for your wonderful review and the amazing support you’ve shown for Shabs, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Best experience Kye who help us to take…

Best experience Kye who help us to take a best SIM card deal! Great service offered by Kye

7 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Marius,

Thanks for the lovely review and fantastic support for Kye.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was very helpful and very nice

Was very helpful and very nice

6 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Anish,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We went to the Vodafone store and were…

We went to the Vodafone store and were welcomed by the lovely Jack. Customer service was great, he was attentive, kind and polite from beginning to the end. Really happy with Jack service, he recommended my friend with the best deal that was available. 100% recommend Vodafone and the customer services.

5 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Shahen,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Served by jas10/10

5 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Vikram,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

seen to by jas brilliant service 10/10

5 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Dipesh,

Thanks for the lovely review and fantastic support for Jas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jas gave me and my husband fantastic…

Jas gave me and my husband fantastic service

5 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Priyanka,

Thanks for the lovely review and fantastic support for Jas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shabs

Shabs, really good staff helps us alot.

4 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Kulraj,

Thanks for the lovely review and fantastic support for Shabs.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

i've been served by shabs such as a…

i've been served by shabs such as a good friendly and generous man, i got my first contract with vodafone , thanks for having me.

3 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Hey,

Rated 5 out of 5 stars

Great service by jas 10/10

3 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Manpreet,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jas and Kye gave me brilliant service…

Jas and Kye gave me brilliant service 10/10

3 June 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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