I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more
Company replied
Location
Switch location49 Dudley Street, WV1 3ER Wolverhampton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process. We were advised that it would... See more
Company replied
Came into store, my phone was hacked witn viruses, was expecting the worse however Leah,just sorted it,so happy everything was done smoothly with smiles, and a few helpful tips.. Thanks a lot Leah,u... See more
Company replied
I had a great experience at the Vodafone store in Wolverhampton, thanks to Jack. He was incredibly patient, friendly, and knowledgeable throughout the whole process. He took the time to explain all th... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Wolverhampton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom
5.0
Excellent
555 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kye and sukh was very helpful and…
Kye and sukh was very helpful and helped me sort my home wifi out
1 June 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Susikaran,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wolverhampton
Hey Petko
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Satindet gave me great service
Satindet gave me great service . Thankyou
29 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Gurpreet,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Today I spoke to Leah, Jas and Kye
They were all so helpful 10/10 customer service ! Made me feel comfortable and sorted my issues quickly and efficiently.
Thanks again guys for your help !
Xox
28 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leah and jas were amazing really…
Leah and jas were amazing really helpful with everything 10/10
28 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Andy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Come in store jut to enquire about an…
Come in store jut to enquire about an upgrade . Got a great deal from shabs
27 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Miah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Katie is very understanding and…
Katie is very understanding and explicit and she knows what she is doing.
27 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Chiriac,
Thanks for the lovely review and fantastic support for Katie .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Shaba guided me with excellent customer…
Shaba guided me with excellent customer service . Will recommend highly
27 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey John,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good experience from Satinder
Good experience from Satinder . Nice and easy great experience
24 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very patient and was willing to find us…
Very patient and was willing to find us the best deals - Cristina N
23 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Today
Today, I have been served by Cristina N and she's been fantastic with finding me the best deal for a new device
22 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I was very happy with Kye service for…
I was very happy with Kye service for helping me do me and my wife 2 Simo I’m very happy with this store and kye himself
20 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Hamid,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very happy with my experience
Very happy with my experience, all staff very friendly and helpful, the staff member Christina was very helpful
19 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Katie was extremely helpful and very…
Katie was extremely helpful and very knowledgeable. She sorted my home broadband and swapped me from EE to Vodafone for my phone. She was a pleasure to deal with.
18 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey,
Thanks for letting us know what an amazing job Katie did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful very informative…
Very helpful very informative explaining clearly best deal didn’t feel rushed
17 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Customer service
Spoke to Leah on Monday 11th May. She offered me a plan but I couldn't commit due to time. She was polite and very helpful. Returned to the store Friday 15th to be served by Cristina. Hadn't got a clue what she was doing. She was not interested in trying to help or look for the original plan that was offered and was as miserable as sin. We left the store empty handed. Went back today to be greeted by Leah. She went through the plan again, was smiley and very helpful. Came away from the store with new phone and plan in place. Well done Leah for saving the day! Vodafone needs more people like you! Thank you
17 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Cristinan Jas was amazing.
16 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Lia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
It was good customer service
16 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Jas was amazing helped me setting up my…
Jas was amazing helped me setting up my sim
16 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Janice,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Cristina n and jas gave me fab service
Cristina n and jas gave me fab service
16 May 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.