Vodafone UK - Wolverhampton Reviews 

552
TrustScore 5 out of 5

5.0

49 Dudley Street, WV1 3ER Wolverhampton, GB


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Rated 5 out of 5 stars

I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more

Company replied

Rated 5 out of 5 stars

Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process. We were advised that it would... See more

Company replied

Rated 5 out of 5 stars

Came into store, my phone was hacked witn viruses, was expecting the worse however Leah,just sorted it,so happy everything was done smoothly with smiles, and a few helpful tips.. Thanks a lot Leah,u... See more

Company replied

Rated 5 out of 5 stars

I had a great experience at the Vodafone store in Wolverhampton, thanks to Jack. He was incredibly patient, friendly, and knowledgeable throughout the whole process. He took the time to explain all th... See more

Company replied


Company details


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  • 49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

552 reviews

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5.0

All reviews

(552)

41,358 reviews in the last 12 months

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Rated 5 out of 5 stars

kye and jas

kye and jas. great customer service, excellent communication skills, provided the services really well with the cheapest deals. Thanks

14 May 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Adam,

Thanks for the lovely review and fantastic support for Kye and Jas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jas has done amazing job and best…

Jas has done amazing job and best customer service in town.

14 May 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Chebrolu,

Thanks for the lovely review and fantastic support for Jas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, easy to communicate, Katie was really friendly and helpful

12 May 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Chirill,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack ,was a nice guy,very…

Jack ,was a nice guy,very professional,he solve my problem fast!

10 May 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Marian,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely helpful and friendly

Extremely helpful and friendly

9 May 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was a great experience with Vida…

It was a great experience with Vida phone I like the workers and they were very helpful with customers.

9 May 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey PeterChikweo,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aysha was amazing 😁

Aysha was amazing 😁
Friendly excellent communication
Helped me get my new phone new upgrade
Really great at her job
Lovely girl

9 May 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Neena,

Thanks for the lovely review and fantastic support for Aysha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack helped me today thwre was really…

Jack helped me today thwre was really good communication and he helped me with a variety of tablets today in store and finally got one for my daughters birthday. Very helpful and polite

6 May 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Sharl,

Thanks for the lovely review and fantastic support for Jack

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2l

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

They are very gentle and professional

Jack,They are very gentle and professional

2 May 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely fantastic experience…

Absolutely fantastic experience throughout the whole process. Leah was helpful from beginning to the end of the interaction and managed to sort out all the issues that occurred. 10/10 would recommend.

25 April 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Alex,
Thanks for the lovely review and fantastic support for Leah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Cristina. She was quite helpful and very pleasant.

27 April 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Adedamola,

Thanks for the lovely review and fantastic support for Cristina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Was no trouble finding the cheapest package to suit me.
Thanks Cristina

27 April 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Jason,

Thanks for the lovely review and fantastic support for Cristina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Your best customer service advisor in wolvo

We had Leah dealing with us in the Wolverhampton store and she did everything possible her customer skills are above and beyond she did all she could to help with our issue did resolve it to the best of her ability couldnt ask for any more

25 April 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Louise,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie and Hark were really helpful

Katie and Harj were really helpful, trying to retrieve some photos for me.

24 April 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Scott,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had no idea how to explain my issue…

I had no idea how to explain my issue before going in, but Jack who served me was so helpful and patient whether it was me getting my details or asking questions. One of my best customer service experiences!

23 April 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Kurtis,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The team jack Kate and Leah was very…

The team jack Kate and Leah was very helpful and very understanding and they look after me very well in the store 10/10 work

23 April 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Pierre,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in to Vodafone Wolverhampton to…

I came in to Vodafone Wolverhampton to get my usual £20 top up and Leah and Jack helped me get on to a talktalk mobile SIM and helped me save a lot of money every month very lovely staff

22 April 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Marie,

Thanks for the lovely review and fantastic support for Leah and Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We visited the Wolverhampton store and…

We visited the Wolverhampton store and were helped initially by Katie, she was very knowledgeable and polite, we had to return to the store again and both Katie and Jack made out visit very welcoming, we achieved everything and remained with vodafone for another three years with contracts, a big thank you to them both.

20 April 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie is an exceptional and amazing…

Katie is an exceptional and amazing staff that professionally attended to me with lots of patience, details and I was able to sign a contract. Happy and delighted to sign the deal. Vodafone network has been great. Thanks Katie

17 April 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Iyanu,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good price

Good price, friendly consultants!

15 April 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

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