I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more
Company replied
49 Dudley Street, WV1 3ER Wolverhampton, GB
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I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more
Company replied
Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process. We were advised that it would... See more
Company replied
Came into store, my phone was hacked witn viruses, was expecting the worse however Leah,just sorted it,so happy everything was done smoothly with smiles, and a few helpful tips.. Thanks a lot Leah,u... See more
Company replied
I had a great experience at the Vodafone store in Wolverhampton, thanks to Jack. He was incredibly patient, friendly, and knowledgeable throughout the whole process. He took the time to explain all th... See more
Company replied
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49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom
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Kye is a brilliant advisor in Wolverhampton branch looked after me and my wife and found us the best deal
And was very clear though the whole interaction i recommend kye

Reply from Vodafone UK - Wolverhampton
Visited Wolverhampton store on Saturday, was served by Katie who was most helpful with sorting out our Broadband and also an update for my phone quite quickly. Katie was very pleasant and friendly and very helpful.

Reply from Vodafone UK - Wolverhampton
Kye was very helpful and got me the best deal

Reply from Vodafone UK - Wolverhampton
Today Kye helped me get my SIM card back very good costumer service

Reply from Vodafone UK - Wolverhampton
I have served today by Leah .she do a fantastic job I had to store just to get a phone but after talking to Leah I changed my mind n I grab the deal from her and definitely next I will be soon to Vodafone store and grab another deal .

Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton
Katie provided brilliant customer service and offered me a number of alternatives to my current plan. Highly recommend visiting the Vodafone wolverhampton store and asking for Katie, or Leah if she's in a good mood.

Reply from Vodafone UK - Wolverhampton
I met with Leah... an amazing young lady. She took her time to explain the deals to me which informed my decision. Her pleasant and professionalism should be commended.
Her colleagues, Katie and Jack, all chipped in to make my experience comfortable, profitable and successful.
Thanks to all of you

Reply from Vodafone UK - Wolverhampton
Happy with upgrade two new sims aysha was extremely helpful explanation of the phone and change over in simple terms so I could understand so pleased with her help so grateful she knows her job really well definitely recommend this lady

Reply from Vodafone UK - Wolverhampton
Leah was amazing in sorting me out a new phone, even after we had a couple of issues with a credit check, great banter and amazing people skills, made the experience a breeze and entertaining.

Reply from Vodafone UK - Wolverhampton
Kye helped me with my review and I found him very helpful.

Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton
Katie and Cristina were very helpful with us , communication is well rated , I am very grateful with their support.

Reply from Vodafone UK - Wolverhampton
Fantastic the service Aaron was brilliant explained everything made sure we understood everything all I can say brilliant service

Reply from Vodafone UK - Wolverhampton
Aaron was very professional with upgrading my contract. Super friendly and helpful. Thank you

Reply from Vodafone UK - Wolverhampton
Sat with kye for a new device he was hands down one of the best customer service ive dealt with in my life spoke me through everything properly

Reply from Vodafone UK - Wolverhampton
Met Leah today at Wolverhampton city centre shop. Excellent knowledge of service and perfect demeanor and excellent customer service provided. Answered all the questions and then some. I see a bright future ahead of you Leah. Wish you all the best.

Reply from Vodafone UK - Wolverhampton
The two amazing staff members ( Narj and Ayshe) were very professional and helpful.

Reply from Vodafone UK - Wolverhampton
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