Aquacadabra Reviews 654

This is not just a shop that sells stuff they know what there doing. been struggling with my marine tank for over a month now with the help from Rachel I now know what’s going on and going wrong, this... See more

The service provided by Aquacadabra is second to none. I now buy all my pond related products and equipment from them. Shipping is nearly always same or next day and communication spot on. Most recent... See more

Made an online order for my marine tank great service as always received super quick but was confused how to use it. Perry put me through to the marine girl which embarrassingly I can’t remember her n... See more

Rachel did a great job yesterday of helping me to explain how the delivery of my new tank would work. I have limited days to accept delivery however she was very helpful in dealing with this restraint... See more

I have bought numerous Aquarium items , such as plants scaping items and recntly bought a fish tank. Always a prompt delivery and staff are very friendly if you have any queries. Would always highly... See more

My order with Aquacadabra was originally through Amazon but decided to visit the store. What an amazing experience. A very well laid out store with very helpful advice from both Rachel and Richard. Re... See more

Great experience, product was delivered less than 36 hours after I ordered it (ordered it at midnight and it turned up at 2pm the next day) . Only negative was the vicarious I ordered turned up with... See more

Absolutely fantastic place.I opened an online account which was the easiest I have ever done .ordered my Blagdon grand infinity pond for my garden & within 18 hours it was delivered. Flipping heck n... See more

Absolutely fantastic company. Firstly I had trouble with a delivery from them, due to parcel force being dishonest, too long to explain but aquacadabra dealt with issue brilliantly and I was refunded.... See more

I have been dealing with Aquacadabra for years and have always found them a total pleasure to deal with, they are very highly recommend I always visit this site first as I know that I will get my item... See more

Excellent Customer Service! I ordered a pair of Catit Senses balls via eBay to replace 2 that had given up the ghost. Order tracking was very good, with communication from the seller at all stages.... See more

Been shopping with Aquacadabra for a few years now, they’ve become my first stop for aquatic supplies. They are usually the cheapest and certainly have been spot on with customer service so I have no... See more

I am very impressed with the high level of customer service I received when ordering the Blagdon Affinity Pond, which I needed urgently to re-home my late father’s fish. They were extremely helpful,... See more

I have been ordering from Aquacabra for a couple of years, and they are the rare company that actually deserves the hype. Every parcel turns up like a small miracle, neatly packed, exactly what I orde... See more

Fantastic company to deal with. I ordered the wrong item by mistake, they immediately dealt with it,and refunded my money very quickly. I don't order aquatics from anyone else now. They have a very... See more

If you would like me to add evidence of my " false information" on here and on social media,and to every koi pond owner I know (and there are thousands of them, clubs all over the country), I... See more

I contacted Customer service today re an order on Ebay. Aquacadabra staff were amazing helping me find my Dalt on the website they even added my ebay purchase to my account. Great server from an aweso... See more

Great service and knowledge always helpful and all questions answered swiftly. Prices are good and dispatch times really quick would not look anywhere else for my aquatic needs. 5 star service through... See more

I have bought from this company multiple times and am extremely impressed. Always very quick to dispatch my orders and excellent customer service when I had to phone them (due to an error on my part).... See more

Wont use again  Ordered substrate for my aquarium, ordered Thursday delivery due Fri to Monday, on Tuesday the Royal Mail tracking 48 hrs was still showing the parcel had not been received, only s... See more

A very pleasant purchase experience :) Order was dispatched very shortly after emailing and arrived the following morning well packaged and protected. Products were as described and at competitive pri... See more

I order a lot from aquacadabra. All purchases have been very well packaged and arrive extremely quickly. The one time I have had an issue with a product it was dealt with straight away. All the sta... See more

Easy website to use. Quick delivery with notifications as to the progress. Completely satisfied with all the goods that I ordered and a bonus of reward points which can be exchanged with money off or... See more

My go to online shop for my marine aquarium needs, fair pricing and the points rewards are an added bonus. It's an expensive hobby so every bit helps.

Purchased two fluval 2 in 1 thermometer, best prices, quick delivery, all round great service. Thanks Aquacadabra, keep up the great work, highly recommended

TERRIBLE CUSTOMER SERVICE, LIARS... After months and months of buying a pump which cost well over £100 and lasted all of 3 weeks, after the faff on of returning the pump "so they could check it" ive... See more

Great prices, fast postage. The aquarium I purchased arrived safely and well packaged. Any problems I have had they have got back to me straight away and helped so much. Great friendly team. I wouldn'... See more

Great customer service , visited the store in person and used online , in store customer service is exceptional they really are friendly and knowledgeable, I wish all companies was as good as this on... See more

Knowledgeable and helpful staff, Good choice of products. Easy to order, quick delivery. competitive prices. What's not to like.

Been using this company and find them very trustworthy and reliable.Very price compatible to other stores.Will be ordering from them again.

Always a great pleasure visiting the shop. The customer relations is wonderful, with respectful and welcoming employee. I give special recognition to Rachel, She never forgets a customer's face and... See more

I only ordered small items but they arrived earlier than expected and in good condition. Customer services also helped with a technical problem on my account probably caused by me and rectified it imm... See more

The delivery is always very quick your order is acknowledged and you are kept informed from start to finish

Second time orders not turning up on time again. Days late even with 48hr tracking! Not good if you need items in a hurry. Then you're just told to wait 10 days before they can do anything. Very poor... See more

Repeat customer for a while now, what you see is what you get and best bit is that there are no delays in shipping and communication is always great

all my orders have arrived on time an exactly as described will be using them for all equipment for my marine aquarium

This company can't get the simplest of things right. I placed an order on the 22nd of July. Which was offered as next day delivery, if I paid the premium £5.99. I checked to make sure it didnt... See more

All round great service, good choice of products competitive pricing. Prompt delivery and free ! Great company

Great place to find great price aquatic accessories. Free delivery and no problem returns. Also very good customer service

Fast enough delivery. But the pearlweed I ordered was all brown and dead. Not been able to revive in the last 2 weeks. Pointless order

Just purchased an item that I needed and the price was the best I could find plus free delivery. Looking forward to receiving the item soon.

Been ordering from Aquacadabra.com for years. They never fail. Fast delivery, good comms, great pricing. No other place to go for me.

Since I found the site it has been my go to for pond related products great prices and super reliable delivery

Use aquacadabra for most of my marine aquarium needs. Quick hassle free postage and prices are always one of the cheapest

I ordered floating pond pellets, believed to be 2-3 mm in size. However, on receipt found the pellets to be 5mm, too large for the fish I ordered for. I contacted Aquacadabra+ was informed that t... See more

After months of messages, emails, phone calls, un-returned 99% of the time, miracle of miracles I write a review and what do you know, I'm refunded for a pond pump which lasted no more that a... See more

Fast and reliable ebay account and I have just found their website and its cheaper than ebay so win win

Brought from company via Amazon - grass repair seed Parcel never delivered as block apparently had no flat no. I live in a house.. Arrived days later badly bashed up and half empty .However th... See more

Always had good service . Used them before the internet was avalable. Good communication and good prices .even cheaper than amazon 👍

always have what i need at reasonable prices, will be back for plenty more items in the future :)

Very easy site to navigate and the prices are very competitive. The reward scheme is a deal clenching for me.

Amazing range off products at competitive prices and good quality always well packaged and received in good time.

Unfortunately, my order was lost by Royal Mail. I contacted Aquacadabra the day after the delivery should have been made but they made me wait a week before they resent the order out. It appears that... See more

Great online store easy to navigate and holds most equipment and supplies I need, keep up the great work

Great service reasonably priced product excellent advise & help over the phone very friendly staff

Item never arrived after 5 working days. Called company only to be told item had been sent back! Why did they not contact me or update me with information. Purchased product elsewhere.

I’ve been a customer for years and always found Aquacadabra to be very reliable, with prompt dispatch and delivery.