Richer Sounds Reviews 135,201

Great price, excellent service from delivery company. Good communication.

First class service, quick despatch.

Not Richer as such, but your chosen delivery company DPD didn't show up and sent the TV back to you. We had confirmation from them and you for the delivery date, my wife stayed in all day, nothing showed up. When I called customer service they said DPD had been a disaster all day, - which didn't help us.
We cancelled and brought a TV elsewhere as we needed it. Zero communication from yourselves or DPD.

Super fast delivery
Initially easy to set up (thanks son)
Learning to use functions now

Very obliging staff at Southgate branch.

Ordered a replacement remote control
Jay was a pleasure to deal with
Delivered 4 days later
Brilliant service

I had a rough idea what i wanted, but I wasn't 100% sure. I emailed my local shop and Stu replied, helping me with my queries back and forth- he then ordered in the item I was looking to buy to have a look and listen to (a Fiio DM15).
It was there within a day or two, and I was left to try the gear in their listening room- no hassle, no sale pushiness or pressure- just sound advice and help when asked for.
Sure enough, I was impressed with it and was helped with the purchase, even having a VIP discount applied for me though id forgotten about being signed up for it - very helpful indeed.
At the till we were talking about MP3 players and the chaps mentioned a snowsky player they had been impressed with; it was on offer and I picked one up for my wife. Again, there was no sales push, just people who're interested in audio chatting about audio, and in the process, letting the products sell themselves.
I will always buy from RS if they stock what I'm after. Having their local knowledge and facilities allowed me to decide on what I wanted and test it with my own cd's and headphones. They allowed the making of this purchase to be well informed, tested, and right for me. 10/10

Excellent and well trained staff .
Customer service was second to none .
They didn’t have in stock what I wanted, but it was ordered and delivered without delay the following afternoon .

The staff in the Bath branch were very knowledgeable, helpful and their approach was utterly professional.
They answered all my questions with patience and it was just a pleasure to deal with them.
Thoroughly recommended.

Your customer service has always been great.
The staff are quite knowledgable and always helpful.
Ive been buying TV, stereos, speakers, sound bars, subs, etc from you for over 3 decades now and long may it continue.
Your pricing is always good and so is your delivary service.

Excellent service arrived within 24hours top marks 😁

I ordered a new tv online, at a great price, to collect at the southgate store.

Staff were great, especially Mak who helped me load an oversized screen into an undersized car!

Excellent service instore very knowledgeable, explained differences of each model. Practical demonstration.

Quick, easy to order online and quick delivery.

Gareth was great.

Helpful and knowledgeable manager solved my problem.

The folks in the shop (Will) was great and knew all about the TV I was interested in, and the guys who delivered (Gareth) were wonderful

Decent website that loads quickly.
Great discounts for members.
Great choice to choose from.
And you can't grumble about the delivery service, it was excellent.
My Samsung is now hung on the wall while I still learn all its features.
Overall, I am very happy with everything.

Good team and knowledgeable of what I wanted!

Great product, great price and great service!