Richer Sounds Reviews 

Matt at the Oxford branch was great in tracking down a monitor for me that was out of stock and kept me really well informed on the status. Super helpful and great service!

Great online communication, we knew exactly when the delivery was coming. Delivered in perfect condition.
Overall a very good experience

Fantastic after sales service. The CD player i'd bought wasn't working quite right so contacted Richer sounds dealing with both Mat and Tom. They sent a replacement out. They were even prepared to send another out. Was a slight wire issue with the speaker as it happens but they went above and beyond to sort the problem. Nothing was too much trouble. Incredible service really, especially in this day and age were such personal service is generally a thing of the past.

Great product and price. Brilliant in-store experience.

Great in-shop support to help me purchase a TV that covered all the options I required.

Budget speaker stands ordered after seeing them in store. Clear and knowledgeable advice as ever from the Newcastle store.
Stands arrived within 2 days. Delighted again with my purchase from Richer Sounds

Web site provided good product information that was supported by helpful technical support from store. Easy ordering process. Efficient delivery. A very good buying experience.

I’m delighted with my headphone purchase and they arrived very quickly!

Super fast service at reasonable price

Always professional and knowledgeable. Never go anywhere else.

Friendly, helpful, fast delivery and a really good price

I won't go in to the details but my mother had a query about a HiFi Item she bought and received through the mail from Richer Sounds. She phoned up the Liverpool shop as that's her closest shop and they said to pop down and they'd have a look at the item for her. She arrived a little early just before opening hours the next day. The employee saw her waiting and opened up early for her and helped her with her problem.
They guy/s there couldn't be any more helpful, fantastic customer service.

Other than that, RS have yet again gone above and beyond, on service, delivery, and price. Richer Sounds are my first port-of-call for Audio/TV equipment etc. Even "IF" they did happen to be more expensive than the likes of Amazon etc (they're not more expensive btw they're often cheaper) i'd still pay the extra and get first class support, better warranty, and support a British bricks-and-mortar company.

Phone answered in shop, query dealt with. Staff very knowledgeable. TV collected.
All very professional and no AI bots

Staff were welcoming, friendly, helpful & knowledgeable. They sourced a better price & upgrade than I originally requested / expected. Even helped us take the goods to the car. (free parking opposite the shop). Items all good, installed & working great.

Wonderful customer service. It began with a telephone call to ask about parking as bringing 98 year old with us and didn’t want her to walk too far. Very pleased to hear about on site parking. The service in store was very professional, no hard sell and genuine interest in helping us decide. On collection day we arrived before opening time but we were invited in regardless, happy helpful staff. The TV was carried to the car for us too. Email contact was excellent and an altogether very easy and joined up experience.

From initial enquiry to ultimate purchase of the Tangent HiFi system at a very competitive price, RicherSounds have provided second to none service and knowledge in an efficient and friendly manner.

Great product at a great price, easy to buy online. Picked it up 2 days later off by a lovely chap in my local branch.

And knew Richer Sounds was THE best online retailer to turn to for the best one at the best price. Easy shopping and my new PVR was here the next day:)

The staff at Richer Sounds Weybridge were very knowledgeable and helpful.