Richer Sounds Reviews 

Not entirely happy really. Firstly, the LG television I bought was delivered too early. I received a text at 6.40am telling me they would arrive in twenty minutes,woke me up as I was asleep in bed like most people at that time. They did arrive at 7am , and were totally unapologetic for being so early. Secondly the tv doesn’t have an optical out port for my soundbar and trying to connect it by Bluetooth is a total nightmare. Perhaps I should have done more research first. Thirdly, I don’t think I got £10 off as a new customer making a purchase of over £100. There was a code but I couldn’t find how to apply it. I ordered online so didn’t deal with any staff members. Not sure if I want to order online for delivery again in case it arrives at another ungodly hour.

A quick online and over the counter service, with good quality equipment and advice.

Knowledgeable and friendly staff member - didn’t pressurise me into a purchase - advised me of the correct product to meet my needs - wasn’t in stock so ordered next day delivery- top service from the Nottingham branch

Such an easy and pleasant buying experience, and outstanding customer service

My Monitor Audio Silver 7G speakers were an ex demo pair, but apart from some small cosmetic issues, they were almost as good as new, and came in all their original packing

It’s their sound quality and stunning manufacturing design that made them a fabulous purchase

The sound and detail, especially in the mid range is breathtaking, and their built to last many years of use

So all in all, I’m a very satisfied and extremely happy customer, and rest assured I will be buying from them in the future

Excellent customer service.

Advice came with honesty and seemed very reliable without being too pushy
Will return!

Excellent service and advice. Knowledgable staff. I will be returning.

I ordered a G5 LG OLED TV (65”) and meant to order the version with a stand. Due to my own mistake I ordered the version with the wall mount. Richer Sounds could not have been more helpful. They agreed to collect the incorrect TV and exchange it with the correct version. Despite this being my mistake, they did this without any charge whatsoever. They delivered the stand version & collected the wall mount version in the same visit.

Now that is what I call Customer Service. Thank you very much indeed. 👍🏻👍🏻

Great price, garentee and delivery service.

Next day delivery. Amazing service . Product competitively priced. Richer Sounds remain my first choice for electronics.

Great experience,
I wanted to write this review on my experience with the staff at Richer sounds at Southgate store.
It has been a remarkably great experience , from dealing with Daniel , who has been very positive in making sure that I purchased the correct hifi for my needs ,which he did in a respectful manner , I had an issue with 1 of my purchases the matter was dealt with a professional manner .
Ali the store manager was very understanding with my requirements
And resolved the matter so swiftly hassle free , hudson the turntable speacilist set my turntable to the T Corina the young lady who is also so helpful who also helped me with other products was also so very professional in sorting matters out , and Mak was also very helpful and willing to step in to help out matters.
This store is definitely my favorite store
For TV and hifi well recommended.

knowledge; provide quality time for the customer . good communication

Not in stock discontinued but actually in stock!?!?
Telephone contact Said out of stock at warehouse after checking. Contacted R/S on web portal request which phoned me back 1 day later to take my order after confirming they were actually in stock. I was confused but ordered it and it’s now sitting in my Campervan. First Richer Sounds telephone customer contact obviously has no idea or was just tooo lazy or stupid.

The item was delivered on time but it was confusing as the updates from the courier gave the impression that it was being delivered to home rather than click and collect but all was OK in the end.

Fast delivery and a great product. I use Richer Sounds a lot for the peace of mind as they only stock quality goods and give a great service.

Ordered a lg 77” Oled tv, great service from Zak and Ian , text on morning of delivery with a 2 hour window, then a little later they followed up with a phone call, to say they were 30 minutes away.

On arrival they confirmed where I wanted tv and put it in the exact spot, both a credit to there company.

Tv has to stay in box until weekend, can’t wait to set up

Good on time works well

Easy to order and delivered on time. Happy with the speakers I bought.

Purchased an item at Richer Sounds online, good price, easy and with prompt delivery, plus flexibility of home delivery or pick up at store. I chose the latter. Always very helpful staff.

All very helpful and my order arrived within a few days. Very happy customer!