The AA Smart Care Reviews 

booked an mot and service, the garage only ddoes services.
Quality of service seems poor, van stunk of silicone, water droplets all up inside of windscreen,

Pleasant mechanic , good service

Absolutely blown away by the level of knowledge, professionalism and service of this service. Geoff arrived at the scene of the break down within 20 minutes. Got the car running and managed to source a replacement alternator and have it fitted in my driveway at home that very same afternoon!

The mechanic called ahead of arriving, and was super friendly. He managed to park up on a busy street, and got to work straight away. He was thorough throughout the job, and finished on time with no issues. He even had time to take about air con de-gassing. Thank you would 100% recommend this service.

Repaired car at home. The 2 gents who attended were brilliant

Managed to find a website that said it services and does repairs to EV cars. Booked, paid and was sent reminder via text and email. Turned up before 8am as requested, only to be told the garage did not accept EV cars and they rejected the job, even thou is was picked by the smart centre.

The service itself and the mechanic Steve who completed it were great. The problem was in the communication - I booked an am service, at 1pm I received a phone call telling me my service had been delayed and was now scheduled for 1.30pm! This was despite the fact that I had already called at 11.20am and that by 1pm my car clearly wasn't going to get done at the scheduled time. Nor did anyone bother to check whether 1.30pm was convenient and that I was able to do that time. There was no apology for the inconvenience and it was just assumed that 1.30pm was OK. In the end it was 2pm when Steve arrived and nearly 4pm when he left which meant that I lost the entire day sat waiting. The phone call I received at 1pm was supposedly from Customer Service - this standard of communication is not providing customer service

Efficient and reliable service. Booked my MOT with the team and it was effortlessly handled with care. Thank you

Had a light come up on my dash. Vixa highlighted it. Booked it in to a AA garage and the work was carried out. It was confirmed that the cost was covered under my parts and garage policy. Thats was in April. In June £109 was taken from my account. Being an OAP this is a lot of money. I spent a whole day on the phone being passed from one person to the next. Eventually it was confirmed that the charge was an error and I would receive a refund. I have still not received it! When I chased it I was, again, passed from one person to the next and was told its in hand!! I really thought the AA was better than this. Very disappointed

Very efficient

Easy to book, easy to pay and plenty of reminders.

The fact i didnt have to drive to garage amd leave car and then do something for an hour or two and go back to collect is very convenient. its a great service!

Did exactly as promised

Everything went like clockwork.
No issues at all.

Excellent service. Have used before and shall use again in the future for car services. Great prices.

The booking process was so simple. The technician came to my door and fixed everything very quickly AND it was remarkably cheaper than anywhere else I was quoted. AMAZING

Very disappointing. Had my brake pads changed all round. Get a loud knock and squeak a few days later and asked for the mobile mechanic to pop back and check all was okay.

I got charged for that…. Sorry guys, wish I’d stuck with my regular mechanic. He’d have happily checked there were no faults as part of the work carried out.

I won’t be using again or recommending you.