BIG BATHROOM SHOP Reviews 

Lauren was very helpful and friendly and sorted an issue I had promptly :)

Absolutely incredible company I’ve had a Trade account with them for a few years now and they go above and beyond to help get orders together and make sure they arrive on time. Stephanie in particular who originally set my account up has been amazing,. Always able to split orders into individual items that aren’t necessarily on the website to create exactly what I require and if there’s ever any issues always able to sort them out straight away, no problem at all. Excellent Bathroom products and excellent customer services, actually having somebody on the phone that’s able to help and go through things that fully understand the products and the customer is amazing. Will continue to use and highly recommend this company for Trade and anyone else who wants to order. Thank you again,
James.

Lauren provided amazing and super efficient costumer service. Very quick to reply via what’s app and able to sent a replacement piece needed straight away. Thank you.

Very helpful after sales department, sourced a part we'd mistakenly not ordered, when ordering our digital shower.

Exactly as described. Quick delivery, instructions for fitting included

Great experience. Thank you

Great quality product.

We had a leak issue with a tap we ordered some time ago, I emailed customer service in the evening and the following morning Lisa organised for a spare part to be dispatched to my house. Great and prompt service from Big Bathroom Shop. Thanks again Lisa!

Very good, very nice

Everything we ordered arrived in good condition (packed well) and when we returned part of the order, which we found we did not require, the company handled this without fuss and have agreed to reimburse us.a

I recent ordered a small vanity unit from The Big Bathroom Shop. Unfortunately, it had some minor damage when it arrived. I contacted sales & agreed to replace the item immediately & ship it to me fast.
Amelia was so helpful! Absolutely great service!

A huge thanks to the big bathroom shop for assistance with a return (Special mention of thanks to Olivia for her help) Superb very helpful company with superb products and an excellent customer service, thanks again, Andy (Highlands Of Scotland)

Not a shop i had used before but everything arrived very quickly, well packaged and as expected. I had one issue which Amelia was extremely helpful with, very pleasant and very proffesional, solved my issue swiftly with no hassle.

Outstanding customer service. I reported a problem with an item and Lauren had sorted it out within 5 minutes of me reporting it. Would definitely recommend The Big Bathroom Shop.

Product came quickly. Team good to deal with on phone. Price lower than identical item 2 years ago.

Very satisfied customer service was very helpful i would recommend this website for quality

Amazing service, good quality product and quick delivery.

I needed a small part for the showerI had bought from the Big Bathroom Shop earlier this year and I spoke to Amelia who couldn't have been more helpful. She contacted the appropriate department and they sent me the part I needed. I greatly appreciated the service I received, unusual these days when often one only has possibility of dealing with a robot.