We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Q... See more
Company replied
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Review summary
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Excellent customer service by both Toby on our initial visit and by Tristan on our latest visit. They both explained the details of the product extremely well. Toby provided us with contact details to... See more
Company replied
A lady named Lynda helped us today. Nothing was too much trouble. She gave us the dimensions of the furniture so we could go home and check the fit. When we returned, she even carried coffee tables o... See more
Company replied
I find most DFS stores a bit overwhelming with sales staff everywhere trying to get you to Buy from them, but the Crawley store was really nice and friendly. We were going to buy our sofa online via... See more
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Company details
- #14 of 401 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #10 of 237 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #5 of 91 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
United Kingdom
- www.dfs.co.uk
4.9
Excellent
654k reviews
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Very friendly and informative who knew…
Very friendly and informative who knew what they were talking about
26 July 2026
Amazing customer service from all…
Amazing customer service from all staff.
Very supportive and helpful to make a decision over the sofas.
19 July 2026
Temi was amazing and super helpful.
26 July 2026
Excellent customer service
The member of staff was extremely helpful. Deeps listened to the needs of my dad and pointed us in the right direction of a few sofas and talked us through various options. No pressure. Offered us a brew too. Left us to talk over the options before sorting out the final purchase.
26 July 2026
Brilliant
Friendly, honest and reliable!
The staff were excellent, providing great customer service and offering realistic advice!
25 July 2026
It was great experience to visit the…
It was great experience to visit the store and found our preferred sofa.
Staff were very helpful and friendly.
19 July 2026
Very helpful staff
Very helpful staff. David Venison went out of his way to make my experience delightful.
26 July 2026
Friendly staff
Friendly staff, really helpful and made the whole process very easy. Great price and quality sofas, will definitely be shopping here from now on.
26 July 2026
We are returning customers for a reason!
We are returning customers to DFS Kettering, and the service from Rees was once again excellent. We bought another sofa and the experience was professional, and the process well explained clear and easy.
26 July 2026
Great customer service
Great customer service. We felt at ease with Dennis, who was very helpful from start to finish.
26 July 2026
Friendly experience with Kia
26 July 2026
Jamie was very honest and helpful
26 July 2026
Dawn was very informative and helpful…
Dawn was very informative and helpful making our purchase very easy a real asset to your team
26 July 2026
Amazing laying that helped us today
Amazing laying that helped us today, she let us try different ways on the sofas and was very patient with us and guided us through the whole sale and explained everything to us and broke it all down
26 July 2026
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