Went in to see what offers were available for an upgrade Munayeem was very helpful for only working on the job for 2 months with more confidence he will thrive in the role
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See what reviewers are saying
Zaid, based in the Luton store, is a superstar! I needed to change my handset & contract AND sort out getting a different broadband provider- I'd kept putting it off as I'm in the 'technically challen... See more
Company replied
I was served by Ayesha she is excellent very good customer Services
Company replied
I received excellent service from Karen and Vinay when I visited the shop they make sure I am okay throughout the journey. Thank you
Company replied
Company details
About Three UK - 3Store Luton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
89 Arndale Centre, LU1 2LJ, Luton, London, United Kingdom
- 01582405466
4.9
Excellent
196 reviews
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Ayesha was excellent and explained…
Ayesha was excellent and explained things well.
9 February 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for taking the time to share, Farouq ✨ We’re delighted Ayesha made things simple and supported you so well. -Shivam
Mujahid served me with compassion and…
Mujahid served me with compassion and was friendly in his service
8 February 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Kif! 🎉 It is brilliant to hear how Mujahid’s welcoming manner and genuine care for your needs made such a positive impression. -Kishan
Mujahid and Roberta were really good
Mujahid and Roberta were really good. Would definitely recommend.
7 February 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hey Chi, Mujahid and Roberta truly went above and beyond with their support. 🌟 We can’t wait to welcome you back again soon! ☺️ -Kashish
I attended by zaid
I attended by zaid . Such a professional he is . Very satisfied by his behaviour and copperate
6 February 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Shahroz, thank you for taking the time to share this 🎯 We’re delighted that Zaid made everything simple for you. Wishing you an amazing day 🌼 -Neha
Reply from Three UK - 3Store Luton
Hey there, that’s awesome! That’s what we like to hear. Thank you for your feedback. -Neha
Exceptional customer experience
Vinay, the customer Advisor was exceptionally great, patient, willing to clarify all my questions, professional, friendly and kept engaging with a smile.
Overall, nice experience.
6 February 2026
Unprompted review
Reply from Three UK - 3Store Luton
We are thrilled that Vinay’s dedication to clarity and kindness made your day remarkable. At our core, we believe that the best interactions aren’t just about solving problems, they are about building a connection, Michael. Thank you for letting us be part of your experience. -Ashifa
Zaid has been an excellent salesperson…
Zaid has been an excellent salesperson with technical capabilities!
5 February 2026
Unprompted review
Reply from Three UK - 3Store Luton
Brilliant review, thank you! 💜 We’re so pleased Zaid could give you the support you needed with his technical know‑how, and it’s great to hear you’re happy with the service 😄. -Shivam
Absolutely great help from start to…
Absolutely great help from start to finish a big thank you to the lovely staff member Roberta for all the help and support today , put my mind at ease after an awful experience last night on the phone
Thanks k you
4 February 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hey Steph! It’s wonderful to hear that Roberta was so helpful and ensured everything was perfect for you. Thank you for sharing this! ☺️ -Kashish
Give Good costmer services as sepical…
Give Good costmer services as sepical Mr mujaid
2 February 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Hassan, it’s great to hear about the assistance Mujaid provided. We’re glad the support you received met your requirements. -Kishan
Customer Advisor was very attentive
Customer Advisor was very attentive, polite and helpful
31 January 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hello Horace! We’re thrilled to hear you had a great experience with us. Thank you for the review! -Afaq
It was really good from my opinion to meet with alo and others assistance
It was really great experience
23 January 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hey.
Thanks! Your review is really appreciated. -Pete
Goodness was so exceptional by taking…
Goodness was so exceptional by taking her time to answer my numerous questions
19 January 2026
Unprompted review
Reply from Three UK - 3Store Luton
You’ve just made our day ✨ A huge shoutout to Goodness for making your visit memorable and ensuring you received excellent service. Wishing you a fantastic day, Alexander 🎉 -Manavata
Good customer service.
17 January 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hey Jerin, our team really nailed it! 🎉 Your feedback means a lot, and we look forward to welcoming you back! ☺️ -Kashish
When visiting the store I had…
When visiting the store I had exceptional great customer service whilst getting my contracts sorted out. The 5G coverage is good with three.
16 January 2026
Unprompted review
Reply from Three UK - 3Store Luton
Bravo, Allen! 🎊 It’s wonderful to know the team provided excellent support every step of the way. Thank you for taking the time to share this lovely feedback 😄 -Manavata
Reply from Three UK - 3Store Luton
Hello Ola, we’re happy to hear that you had a great experience with us. Thank you for taking the time to leave us a review! -Neha
All was great
15 January 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Christopher, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Great service
Great service, good communication and ease of application.
10 January 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hey.
Thank you. We really appreciate your review. -Pete
Reply from Three UK - 3Store Luton
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Done the job quickly and everything…
Done the job quickly and everything works perfectly
10 January 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Reply from Three UK - 3Store Luton
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
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