Went in to see what offers were available for an upgrade Munayeem was very helpful for only working on the job for 2 months with more confidence he will thrive in the role
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See what reviewers are saying
Zaid, based in the Luton store, is a superstar! I needed to change my handset & contract AND sort out getting a different broadband provider- I'd kept putting it off as I'm in the 'technically challen... See more
Company replied
I was served by Ayesha she is excellent very good customer Services
Company replied
I received excellent service from Karen and Vinay when I visited the shop they make sure I am okay throughout the journey. Thank you
Company replied
Company details
About Three UK - 3Store Luton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
89 Arndale Centre, LU1 2LJ, Luton, London, United Kingdom
- 01582405466
4.9
Excellent
196 reviews
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Customer Services
I was served by Ayesha she is excellent very good customer Services
9 January 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for your kind words, Gwen. It’s fantastic to hear Ayesha gave you such superb support. We hope you have a wonderful day 😊 -Manavata
We were served by Vinay
We were served by Vinay
As usual he was very helpful and great and precise with his recommendations
7 January 2026
Unprompted review
Reply from Three UK - 3Store Luton
Woohoo! 🎉 Amazing, Noor! It’s great to know that Vinay was super helpful to you. Thank you so much for trusting and choosing us. We’re always happy to help! 😊 -Ayesha
Rangasai made the whole experience…
Rangasai made the whole experience smooth and easy.
3 January 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Many thanks to Rangasai for the amazing…
Many thanks to Rangasai for the amazing costumer service and best deals.
27 December 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Very nice services
Very nice services. Really happy being 3 customer for an year now. Just upgraded my phone to iphone 17 pro from three . Had a great customer experienc by the help of customer advisor name as " Mujahid ".
26 December 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Great service with customer and good…
Great service with customer and good communication with customer
Rangasai
26 December 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Reply from Three UK - 3Store Luton
Thanks for this fantastic 5 ⭐ review, Mark! We absolutely love hearing this. A huge shoutout to Rangasai for being so helpful! Hope you have a wonderful day 😊 -Kashish
Ayesha at the Luton Three store…
Ayesha at the Luton Three store provided outstanding professional service. She clearly explained all the available offers and helped reduce my overall costs significantly. Her approach shows a great understanding of people, with patience, honesty, and clarity throughout. Truly deserves recognition, progression, and a pay rise. An absolute asset to Three.
24 December 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hello, Jesudoss! Woohoo! 🎉 A huge shoutout to Ayesha for being amazing at her work. Thank you so much for the 5 ⭐ review! We truly appreciate your support. Wishing you a wonderful day! ☺️ -Kashish
We had a very amazing experience from…
We had a very amazing experience from the person name Flo she explained everything and she delt very well with us.
Really appreciate the support she has given to us
21 December 2025
Unprompted review
Reply from Three UK - 3Store Luton
Thank you so much for leaving a 5 ⭐ review, Zimal! We’re so happy to hear that Flo made your experience fabulous. Wishing you comfort, peace, and joyful moments this Christmas season. 🎄 -Kashish
Ayesha attended to me and she was…
Ayesha attended to me and she was really great. She was very patient, explained everything I needed to know. She was such a great help. Thank you Ayesha!
19 December 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hi there, it’s wonderful to know that Ayesha provided such excellent and helpful support! 🎉 We’re so glad she could explain everything so clearly for you. Thank you for the fantastic 5 ⭐ review! -Kishan
Good customer service and I like it
Good service. Provider name was Ayesha.
18 December 2025
Unprompted review
Reply from Three UK - 3Store Luton
Great work from our Ayesha 🎉 Thanks for sending over this fantastic 5⭐ review, Athira -Jade
Shyheim helped me to setup all and gave…
Shyheim helped me to setup all and gave clear explanation.
18 December 2025
Unprompted review
Reply from Three UK - 3Store Luton
That’s brilliant, Laks! We love hearing that Shyheim made your experience remarkable and seamless. Thanks for the 5 ⭐ review. -Manavata
Ayesha attended me on three store
Ayesha attended me on three store. I am happy with the plan.
18 December 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hello, Gyan! Woohoo! 🎉 A huge shoutout to Ayesha for being amazing at her work. Wishing you comfort, peace, and moments of joy this Christmas season. 🎄 -Kashish
The staff at luton store
The staff at luton store: Jamilah, Roberta and Ashley are amazing. They really help and care about their customers
17 December 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hey Peter, thank you for this amazing 5 ⭐ review! We're delighted to hear that our team made your experience so welcoming and seamless. The team will be thrilled to know their support meant so much to you. -Suhaas
Ashley was very to me and a great…
Ashley was very to me and a great customer service as well
17 December 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hey Prince! That’s awesome to hear! Huge shoutout to Ashley for making your experience excellent. Thank you so much for sharing your feedback 😊 -Ayesha
Reply from Three UK - 3Store Luton
Thanks for your 5* review, Anthony, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
The young lady Goodness who looked…
The young lady Goodness who looked after us explained everything clearly and also gave us options to purchase . She was very patient as my husband had some issues with understand dadas GB etc. we ended up buying a phone that he felt happy with. Much appreciated
15 December 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hey there! We’re overjoyed to know that our team made your experience outstanding. Thank you for taking the time to share your positivity with us 😊 Wishing you a wonderful day! -Ayesha
Good customer service.
12 December 2025
Unprompted review
Reply from Three UK - 3Store Luton
That's what we strive for, Amal. Thank you for a brilliant review :) -Scott
Great service from Sai
12 December 2025
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Mujahid provided an excellent customer…
Mujahid provided an excellent customer service, he answered all my enquiries and even cleared any doubts I had about going on contract, as I had a pretty bad experience before. I would recommend him to other customers.
10 December 2025
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
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